Generic bots know nothing about your business
Trained for your industry, answers from your content
NIVA
The AI chatbot that turns website visitors into customers
Trained for your industry. Answers from your content. Live on any website in minutes.
Free demo: we build your first bot live with your content in 30 minutes.
Trusted by teams using NIVA
Generic bots answer FAQs, then give up
Captures leads, books meetings, takes action
Generic bots charge per message or resolution
One flat monthly price, fully your brand
On your website in 4 simple steps
No developers, no long setup projects. Most businesses go live the same day.
- Step 1
Pick your industry
Choose from 25 industries. Your bot already speaks your customers' language.
- Step 2
Pick ready personas
Sales, support, or bookings. Choose from 250+ roles and make them yours.
- Step 3
Add your knowledge
Upload PDFs, paste a URL, or drop in docs. Answers come from your content.
- Step 4
Go live on your site
Paste one snippet and you're live on WordPress, Shopify, Webflow, or anywhere.
Meet the AI chatbot that already knows your industry
NIVA is trained for your vertical, answers from your content, and goes live on any website in minutes. No code. No long setup.
Watch more on YouTube →Everything you need to win more customers
Accurate answers, every lead captured, and a bot that works around the clock. No months of setup.
Never miss a lead
Captures name and email naturally in chat. Every lead lands in your dashboard, ready to follow up.
Answers from your content
Upload PDFs, docs, or website pages. The bot answers from your material only, not made-up ones.
Remembers every customer
Returning visitors are greeted by name. No repeated questions, no starting over.
Does things, not just talk
Check live availability, look up order status, or pull data from your systems mid-conversation.
Starts the conversation
Greets visitors at the right moment on a pricing page, after idle time, or on a return visit.
100% your brand
Your name, logo, and colours. Customers never see NIVA. Agencies can resell it as their own.
An AI expert that already knows your industry
250+ ready-made AI experts across 25 industries. Pick one that already knows your customers' language, then train it on your content.
250+
Personas ready
25
Industry domains
10
Categories each
Real Estate
10 personas
See how it worksRetail & E-commerce
10 personas
See how it worksAutomotive
10 personas
See how it worksHospitality
10 personas
See how it worksTravel & Tourism
10 personas
See how it worksRestaurants
10 personas
See how it worksMarina & Boating
10 personas
See how it worksManufacturing
10 personas
See how it worksConstruction
10 personas
See how it worksProperty Mgmt
10 personas
See how it worksSaaS & Tech
10 personas
See how it worksEducation
10 personas
See how it worksFinance & Banking
10 personas
See how it worksAccounting & Tax
10 personas
See how it worksInsurance
10 personas
See how it worksLegal & Compliance
10 personas
See how it worksGovernment
10 personas
See how it worksTelecoms
10 personas
See how it worksAviation
10 personas
See how it worksFitness & Wellness
10 personas
See how it worksBeauty & Aesthetics
10 personas
See how it worksHealthcare
10 personas
See how it worksRecruitment & HR
10 personas
See how it worksEvent Management
10 personas
See how it worksNon-Profit
10 personas
See how it worksYour Industry
Custom build
More than answers. Your bot gets work done.
Bookings, quotes, and specialist answers from one dashboard, not three separate tools.
Guided Conversations
Flow Engine
Walk customers through any process, step by step.
Booking an appointment, filing a claim, getting a quote: build the steps once and the bot guides every customer through them, then sends the result wherever you need it.
- Different paths based on customer answers
- Results sent straight to your systems
- Built visually, no code
Smart Forms
Smart Form Engine
The right form appears at the right moment.
When a customer says "I'd like a quote", the bot shows a short form right inside the chat. No redirects, no lost leads, and every response saved in your dashboard.
- Appears automatically when it's relevant
- Filled in without leaving the chat
- All responses in one place
A Team in One Bot
AI Expert Team
Sales, support, and bookings, each handled by a specialist.
One chat window, several AI experts behind it. Each question goes to the right specialist automatically. Your customer just sees one smooth conversation.
- Right expert answers every question
- 250+ ready-made experts to choose from
- Seamless to your customer
Your bot remembers.
Customers don't repeat.
Returning customers pick up where they left off: greeted by name, past questions remembered. It feels like talking to someone who knows them.
Knows Who's Back
Returning visitors are greeted by name. No login, no "have we spoken before?". It just remembers.
Picks Up Where They Left Off
Past questions, forms, and decisions carry forward. Customers never have to explain themselves twice.
Shared Across Your AI Team
Whether sales or support answers, they know the full story. Context follows the customer, not the department.
Private and Compliant
Memory belongs to your business only, and can be cleared for any visitor on request.
TradeLoop
B2B wholesale · buyer assistant
Memory on
10 days ago
Hi, I'm Sarah from GreenLeaf. Fair-trade arabica, 50 kg bags, Portland OR.
Best fit: Andes Origin at $12.10/kg for 50 kg+, FOB Portland.
Saved · Sarah · GreenLeaf · Andes Origin
Today
Hi, back for our Q3 coffee buy
Welcome back Sarah. Andes Origin is $11.65/kg now. Send sample requests?
One line.
Any website.
Paste one script tag and your chatbot is live on WordPress, Webflow, Shopify, or any custom site. No developer required.
Already in your brand
Your colours, logo, and bot name: set once, applied everywhere.
Update without touching your site
Change answers or flows in your dashboard and the chat updates instantly on every page.
Works everywhere
Any website, any platform, any number of domains. No developer needed.
index.html
<!-- Before </body> -->
<script src="https://getniva.ai/marina/widget.js"></script>
✓ Bot ready
✓ Personas subscribed
✓ Flows active
✓ Cross-session memory on
✓ Status: Live
Built for businesses whose customers ask real questions
Coverage details, availability, pricing, regulations. Where generic chatbots give up, NIVA answers correctly and turns the conversation into an inquiry.
Insurance
Claims intake, FNOL, policy coverage, and member support with compliance-safe, accurate answers.
Live demo available
Travel & Tourism
Flight changes, hotel rebooking, itinerary planning, and destination FAQs without hold times.
Live demo available
Healthcare & Pharma
Patient FAQs, appointment guidance, and compliance-safe product information.
Coming soon
Marina & Port Management
Berth bookings, guest check-in, facilities, tide info, seasonal contracts answered instantly.
Live demo available
SaaS & Technology
Product onboarding, plan guidance, billing questions, and technical support from a bot that knows your stack.
Coming soon
Any business with a website
If you have PDFs or a website, NIVA can turn that knowledge into a real chatbot.
Book a demo →
Simple, honest pricing
One flat monthly price. No per-message fees, no surprise bills.
Free forever
Free
Launch your first bot and see NIVA in action. No card required.
Free
No credit card needed
What's included
- No-code chatbot builder
- 100 messages / month
- 1 persona (browse 250+ library)
- 5 pinned answers
- Auto language detection
- Embeddable web widget
- GDPR compliant
- Knowledge base
- Smart forms & workflows
- White-label branding
Solo & small business
Basic
Your first production bot with your brand and your content.
$39/ mo
Billed $468 / yr
Everything in Free, plus
- 3,000 messages / month
- 2 personas per bot
- Brand voice & tone control
- White-label (your brand)
- 50 pinned answers
- Knowledge base up to 100 MB
- PDF, DOCX, URL, text sources
- 1 smart form + webhooks
- Lead capture
- Analytics, 30 days
- 2 team seats, email support
Growing teams & agencies
Standard
Flows, memory, and multi-channel for teams ready to scale.
$119/ mo
Billed $1428 / yr
Everything in Basic, plus
- 15,000 messages / month
- 5 personas + custom personas
- Knowledge base up to 500 MB
- Cloud sources (Drive, Notion, YouTube, Dropbox & more)
- Persistent cross-session memory
- Unlimited smart forms
- Visual flow builder (Niva Flow)
- Tools and API calls in chat
- Goal-driven and proactive agents
- WhatsApp + up to 3 channels
- CRM integrations (HubSpot, Zendesk)
- Live agent handoff
- 5 team seats, priority support
Large orgs & resellers
Enterprise
Scale, SLAs, and custom integrations with dedicated support.
Custom
Tailored to your volume, stack, and SLA
Everything in Standard, plus
- 100,000 messages / month
- Unlimited personas per bot
- Unlimited knowledge base
- Database & advanced connectors
- All messaging channels (Teams, Slack, Discord)
- ERP integrations (SAP, Odoo)
- Custom ERP / any API
- Agency / reseller portal
- On-premise deployment option
- SOC 2 / HIPAA / ISO 27001 readiness
- Unlimited team seats
- Dedicated manager + SLA
All paid plans include a free first bot build session during onboarding.
Questions? niva@nivalabs.ai or book a call.
What our clients say
Real teams using NIVA across marinas, agencies, consulting, and edtech.
“NIVA has completely transformed our website experience. Our customers can now instantly check boat availability, book slips, and get pricing without waiting for our team. Best decision we made this year.”
“We have been reselling NIVA to our clients for the past 6 months and the results are outstanding. It has become one of our most profitable services and clients see real ROI within weeks.”
“We integrated NIVA as an internal assistant on Microsoft Teams and it has been a game changer. The context memory is excellent. It actually understands our ongoing projects.”
“NIVA is handling both our course sales and student support brilliantly. Our conversion rate has increased significantly since we launched it. It feels like a real team member who never sleeps.”
Frequently asked questions
Everything you need to know before booking a demo.
Most businesses go live the same day. Pick your industry, upload your content (PDFs or your website link), and paste one line of code into your site. If you'd rather not do it yourself, book a free 30-minute demo and we'll build your first bot with you on the call.
Built on world-class AI infrastructure
Connect the models your team trusts, including Azure OpenAI, GPT-4 class, Claude, and Llama, from one platform.
Microsoft Azure
Azure OpenAI & Cloud
OpenAI
GPT-4 class models
Anthropic
Claude AI models
Meta AI
Llama open models
See your own chatbot working in 30 minutes
Book a free demo call. We build your first bot live on the call with your real content. You leave with a working chatbot, not a slide deck.