NIVA · Agentic chatbots · 250+ personas
NIVA: Agentic AI Chatbots That
Know Your Industry
& Take Action
NIVA is the agentic AI chatbot platform: pre-trained vertical experts, no-code flows, cross-session memory, smart forms, and ERP hooks. White-label and live in minutes, for any industry you serve.
Trusted by forward-thinking teams
Live in 4 Steps
No developers. No weeks of setup. Pick a domain, subscribe to personas, upload knowledge, build flows. Your bot is live.
Pick Your Domain
Select your industry vertical from 25 pre-configured domains. Each domain brings its own context block, terminology, and persona library, injected into every conversation automatically.
Subscribe to Personas
Browse 250+ pre-trained expert personas: Marina Manager, SAP Consultant, Healthcare Advisor, and more. Subscribe to the ones you need, customise tone and triggers, then toggle live.
Add Knowledge & Workflows
Upload PDFs, URLs, or YouTube transcripts. Then build automated workflows: multi-step conversations, conditional logic, dynamic forms, and webhook integrations. No code required.
Embed Anywhere
Drop one line of HTML before </body>. The widget loads fully branded with your colours, bot name, and knowledge. Works on WordPress, Webflow, Shopify, or custom HTML.
Everything You Need,
Nothing You Don't
Per-Persona Tool Use
Each persona has its own live tools. A marina persona calls the weather API. An SAP persona searches OSS notes. A logistics persona queries freight rates mid-conversation, automatically.
Private Knowledge Base
Upload PDFs, Word docs, URLs, or YouTube transcripts. NIVA indexes your content into a dedicated Vector database. Your bot only knows what you teach it.
Cross-Session Memory
NIVA remembers visitors across sessions inside your SaaS product. Return days later and the bot knows their name, company, and what they were evaluating. No re-explaining, no starting from scratch.
Full White-Label
Your brand, colours, bot name and avatar. The "Powered by" footer is fully configurable. Sell it to clients as your own product. NIVA stays invisible.
Proactive & Goal-Driven Agents
Agents can pursue goals autonomously. They trigger conversations proactively based on context, monitor for conditions, and execute multi-step plans without waiting for user prompts.
Lead Capture + Analytics
Every conversation is logged. Leads are captured with name and email after two exchanges, automatically. Export to CSV, filter by bot, see exactly what visitors ask.
250+ Pre-Trained
Industry Personas
Ready on Day One.
A superadmin-curated library across 25 verticals. Each persona ships with tone, domain knowledge, trigger keywords, and tool assignments. Subscribe to what you need and go live immediately. No prompt engineering from scratch.
Three Engines.
One Intelligent Bot.
NIVA bundles three production-grade AI systems inside every bot: workflow automation, intelligent form capture, and multi-persona agents. All managed from a single no-code admin dashboard.
Flow Engine
Build multi-step automated workflows inside the chat: conditional branching, dynamic forms, persona handoffs, and webhook triggers. No Zapier. No code required.
Smart Form Engine
Define unlimited forms per bot. The AI reads conversation context and surfaces the right form automatically, inline in the chat widget, no button clicks, no friction.
Agentic Personas
One bot, a team of specialist AI agents inside. The AI routes each message to the right persona automatically. Invisible to the visitor, precision-tuned per domain.
Your Bot Remembers.
Customers Don't Repeat.
Your SaaS customers embed NIVA once. Returning buyers and shippers pick up exactly where they left off. Context carries forward inside your product, session after session.
Visitor Recognition
The bot recognises returning visitors by session identifier and greets them by name without asking them to log in.
Conversation History
Previous questions, form submissions, and decisions are available to the bot. It references past context naturally in new conversations.
Persona-Aware Memory
Each persona accesses the same visitor memory, so context follows the customer even when routed between Sales, Support, and Onboarding agents.
Privacy Compliant
Memory can be cleared per visitor on request. Stored per bot. No cross-contamination between tenants or bots.
One Line.
Any Website.
NIVA generates a unique widget script per bot. Works on WordPress, Webflow, Shopify, custom HTML, and any other platform.
<script
src="https://getniva.ai
/marina/widget.js"
></script>
· That's it. · · · · · · · · · ·
✓ Bot: Harbour Marina
✓ Personas: 4 subscribed
✓ Flows: 2 active
✓ Memory: cross-session on
✓ Status: Live ●
Built for Businesses
With Complex Knowledge
NIVA works best where generic chatbots fail: industries with deep domain knowledge. Customers get real answers, not scripted deflection.
Marina & Port Management
Berth bookings, guest check-in, facilities, tide info, seasonal contracts - answered instantly.
Logistics & Freight
Shipment tracking, freight quotes, delivery queries - 24/7 without a support agent.
Aviation & Aerospace
Charter inquiries, aircraft availability, route guidance - with aviation precision.
Healthcare & Pharma
Patient FAQs, appointment guidance, compliance-safe product information.
E-commerce
Product queries, order status, returns - a bot that knows your catalogue inside out.
Any Business With a Website
If you have PDFs or a website, NIVA can turn that knowledge into a real chatbot.
One Bot.
A Team of Specialists Inside.
Every NIVA bot can have multiple AI Agents, each with their own tone, expertise, tools, and domain. The AI routes each message automatically. The visitor never knows.
Simple, Honest Pricing
Start free. Scale when you're ready. No surprise usage bills ever.
Try NIVA with your first bot. No credit card needed.
- No-code chatbot builder
- 100 messages / month
- 1 persona (browse 250+ library)
- 5 pinned answers
- Auto language detection
- Embeddable web widget
- GDPR compliant
- Knowledge base
- Smart forms & workflows
- White-label branding
For small businesses deploying their first production bot.
- 3,000 messages / month
- 2 personas per bot
- Brand voice & tone control
- White-label (your brand)
- 50 pinned answers
- Knowledge base up to 100 MB
- PDF, DOCX, URL, text sources
- 1 smart form + webhooks
- Lead capture
- Analytics, 30 days
- 2 team seats · email support
Full agentic stack for agencies and growing product teams.
- 15,000 messages / month
- 5 personas + custom personas
- Knowledge base up to 500 MB
- Cloud sources (Drive, Notion, YouTube, Dropbox & more)
- Persistent cross-session memory
- Unlimited smart forms
- Visual flow builder (Niva Flow)
- Agentic tools / API calls
- Goal-driven & proactive agents
- WhatsApp + up to 3 channels
- CRM integrations (HubSpot, Zendesk)
- Live agent handoff
- 5 team seats · priority support
Unlimited scale, dedicated support, SLAs, and custom integrations.
- 100,000 messages / month
- Unlimited personas per bot
- Unlimited knowledge base
- Database & advanced connectors
- All messaging channels (Teams, Slack, Discord)
- ERP integrations (SAP, Odoo)
- Custom ERP / any API
- Agency / reseller portal
- On-premise deployment option
- SOC 2 / HIPAA / ISO 27001 readiness
- Unlimited team seats
- Dedicated manager + SLA
All paid plans include a free first bot build session during onboarding.
Questions? niva@nivalabs.ai
What Our Clients Say
Real teams using NIVA across marinas, agencies, consulting, and edtech.
NIVA has completely transformed our website experience. Our customers can now instantly check boat availability, book slips, inquire about maintenance services, and get pricing without waiting for our team. The marina-specific persona is incredibly accurate. It genuinely feels like we have a knowledgeable staff member available 24/7. Best decision we made this year.
We have been reselling NIVA to our clients for the past 6 months and the results are outstanding. Clients love how quickly we can deploy industry-specific chatbots for them. The agentic capabilities and memory features make it far more advanced than regular chatbots. It has become one of our most profitable services and clients see real ROI within weeks.
We integrated NIVA as an internal assistant on Microsoft Teams and it has been a game changer for our consulting team. It helps us quickly pull up SAP best practices, draft proposals, explain complex modules to junior consultants, and summarize client requirements. The context memory is excellent. It actually understands our ongoing projects. Highly recommended for any consulting firm.
NIVA is handling both our course sales and student support brilliantly. It recommends the right courses based on user goals, answers detailed queries about our programs, processes enrollments smoothly, and even follows up with students. Our conversion rate has increased significantly since we launched it. It feels like a real sales and support team member who never sleeps.
Frequently Asked Questions
Everything you need to know before booking a demo.
Built on World-Class AI Infrastructure
NIVA integrates with the industry's leading AI platforms, giving your chatbot access to the best available intelligence, on your terms.
Ready to build your intelligent bot?
Book a 30-minute demo. We build your first bot live on the call.
No commitment · Reply within 24 hours