Generic prompts from scratch
250+ industry personas, ready day one
Agentic AI chatbots that
know your industry
& take action
Pre-trained vertical experts, no-code flows, cross-session memory, smart forms, and ERP hooks. White-label and live in minutes.
- No usage-based billing
- Live across 25 industries
- White-label ready
- 250+
- Industry personas
- 25
- Verticals ready
- 0
- Code needed
Why NIVA
Generic bots answer. NIVA acts.
FAQ replies and deflection
Flows, forms, and real actions
Credits, tokens, and add-ons
Flat pricing, full white-label
Teams already using NIVA
Live in 4 steps
No developers. No weeks of setup. Pick a domain, subscribe to personas, upload knowledge, build flows. Your bot is live.
No-Code Admin
Pick Your Domain
Select your industry vertical from 25 pre-configured domains. Each brings context, terminology, and a persona library injected into every conversation.
Persona Library
Subscribe to Personas
Browse 250+ pre-trained experts including Marina Manager, SAP Consultant, and Healthcare Advisor. Subscribe, customise tone, toggle live.
Knowledge + Flows
Add Knowledge & Workflows
Upload PDFs, URLs, or YouTube transcripts. Build automated workflows with conditional logic, dynamic forms, and webhook integrations.
One Script Tag
Embed Anywhere
Drop one line of HTML before </body>. Fully branded widget on WordPress, Webflow, Shopify, or custom HTML.
Everything you need,
nothing you don't
Per-Persona Tool Use
Each persona has its own live tools. A marina persona calls weather API. An SAP persona searches OSS notes automatically mid-conversation.
Private Knowledge Base
Upload PDFs, Word docs, URLs, or YouTube transcripts. NIVA indexes content into a dedicated vector database per bot.
Cross-Session Memory
NIVA remembers visitors across sessions. Return days later and the bot knows their name, company, and what they were evaluating.
Full White-Label
Your brand, colours, bot name and avatar. Sell it to clients as your own product. NIVA stays invisible.
Proactive & Goal-Driven Agents
Agents pursue goals autonomously: trigger conversations proactively, monitor conditions, execute multi-step plans.
Lead Capture + Analytics
Every conversation is logged. Leads captured with name and email after two exchanges. Export to CSV, filter by bot.
250+ pre-trained
industry personas
ready on day one
A superadmin-curated library across 25 verticals. Each persona ships with tone, domain knowledge, trigger keywords, and tool assignments.Subscribe to what you need and go live immediately. No prompt engineering from scratch.
- 250+
- Personas ready
- 25
- Industry domains
- 10
- Categories each
Persona categories available per domain
SalesSupportOperationsOnboardingBillingComplianceTechnicalRetentionEscalationAnalytics
Marina & Boating
10 personas
Hospitality
10 personas
Real Estate
10 personas
SaaS & Tech
10 personas
Healthcare
10 personas
Finance & Banking
10 personas
Legal & Compliance
10 personas
Education
10 personas
Automotive
10 personas
Retail & E-commerce
10 personas
Construction
10 personas
Fitness & Wellness
10 personas
Travel & Tourism
10 personas
Restaurants
10 personas
Manufacturing
10 personas
Telecoms
10 personas
Beauty & Aesthetics
10 personas
Property Mgmt
10 personas
Accounting & Tax
10 personas
Insurance
10 personas
Recruitment & HR
10 personas
Non-Profit
10 personas
Government
10 personas
Event Management
10 personas
Aviation
10 personas
Your Industry
Custom build
Three engines.
One intelligent bot.
Workflow automation, intelligent form capture, and multi-persona agents, all from a single no-code admin dashboard.
Flow Engine
Build multi-step automated workflows inside the chat: conditional branching, dynamic forms, persona handoffs, and webhook triggers.
- Conditional branching
- Webhook at completion
- Persona handoffs mid-flow
Smart Form Engine
Define unlimited forms per bot. The AI reads conversation context and surfaces the right form automatically, inline in the widget.
- AI-triggered, not manual
- Unlimited forms per bot
- All responses in admin panel
Agentic Personas
One bot. A team of specialists inside.
Run multiple AI agents in one widget. The orchestrator routes each message to the right persona automatically.
- AI decides who responds
- 250+ library personas
- Invisible to the visitor
Your bot remembers.
Customers don't repeat.
Returning buyers and shippers pick up exactly where they left off. Context carries forward session after session.
Visitor Recognition
The bot recognises returning visitors by session identifier and greets them by name without asking them to log in.
Conversation History
Previous questions, form submissions, and decisions are available. The bot references past context naturally.
Persona-Aware Memory
Each persona accesses the same visitor memory. Context follows even when routed between Sales, Support, and Onboarding.
Privacy Compliant
Memory can be cleared per visitor on request. Stored per bot. No cross-contamination between tenants.
TradeLoop
B2B wholesale marketplace · buyer assistant
Session, 10 days ago
Hi, I'm Sarah from GreenLeaf Grocers. I need fair-trade organic arabica, 50 kg bags, delivered to Portland OR.
Hi Sarah! Best fit today: Andes Origin Co. at $12.10/kg for 50 kg+, FOB Portland.
Memory saved: Sarah · GreenLeaf · Andes Origin · 50 kg · Portland · $11-13/kg
New session, today
Hi, back for our Q3 coffee buy
Welcome back Sarah! Andes Origin dropped to $11.65/kg. Send sample requests to all three?
One Line.
Any Website.
NIVA generates a unique widget script per bot.
Works on WordPress, Webflow, Shopify, custom HTML, and any other platform.
Auto-branded
Your colours, avatar, and name are baked into the script.
Instantly updated
Update personas or flows in admin. Widget refreshes everywhere.
CORS-ready
Works across domains out of the box. No proxy needed.
index.html
<!-- Before </body> -->
<script
src="https://getniva.ai
/marina/widget.js"
/marina/widget.js"
></script>
· That's it. · · · · · · · · · ·
✓ Bot: Harbour Marina
✓ Personas: 4 subscribed
✓ Flows: 2 active
✓ Memory: cross-session on
✓ Status: Live ●
Built for businesses
with complex knowledge
NIVA works best where generic chatbots fail: industries with deep domain knowledge and real answers, not scripted deflection.
Insurance
Claims intake, FNOL, policy coverage, and member support with compliance-safe, accurate answers.
Live demo available
Travel & Tourism
Flight changes, hotel rebooking, itinerary planning, and destination FAQs without hold times.
Live demo available
Healthcare & Pharma
Patient FAQs, appointment guidance, and compliance-safe product information.
Coming soon
Marina & Port Management
Berth bookings, guest check-in, facilities, tide info, seasonal contracts answered instantly.
Live demo available
SaaS & Technology
Product onboarding, plan guidance, billing questions, and technical support from a bot that knows your stack.
Coming soon
Any business with a website
If you have PDFs or a website, NIVA can turn that knowledge into a real chatbot.
Book a demo →
Simple, honest pricing
Start free. Scale when you're ready. No surprise usage bills ever.
Free forever
Freemium
Get started for free. Limited to core features.
$0/ mo
Billed monthly
What's included
- No-code chatbot builder
- 100 messages / month
- 1 persona (browse 250+ library)
- 5 pinned answers
- Auto language detection
- Embeddable web widget
- GDPR compliant
- Knowledge base
- Smart forms & workflows
- White-label branding
Solo & small business
Basic
For small teams. Forms, email config, and more source types.
$39/ mo
Billed $468 / yr
Everything in Free, plus
- 3,000 messages / month
- 2 personas per bot
- Brand voice & tone control
- White-label (your brand)
- 50 pinned answers
- Knowledge base up to 100 MB
- PDF, DOCX, URL, text sources
- 1 smart form + webhooks
- Lead capture
- Analytics, 30 days
- 2 team seats · email support
Growing teams & agencies
Standard
For growing businesses. Flows, tools, live support, and full source types.
$119/ mo
Billed $1428 / yr
Everything in Basic, plus
- 15,000 messages / month
- 5 personas + custom personas
- Knowledge base up to 500 MB
- Cloud sources (Drive, Notion, YouTube, Dropbox & more)
- Persistent cross-session memory
- Unlimited smart forms
- Visual flow builder (Niva Flow)
- Agentic tools / API calls
- Goal-driven & proactive agents
- WhatsApp + up to 3 channels
- CRM integrations (HubSpot, Zendesk)
- Live agent handoff
- 5 team seats · priority support
Large orgs & resellers
Enterprise
Unlimited access. All features. ERP integrations. Dedicated support.
from$639/ mo
Everything in Standard, plus
- 100,000 messages / month
- Unlimited personas per bot
- Unlimited knowledge base
- Database & advanced connectors
- All messaging channels (Teams, Slack, Discord)
- ERP integrations (SAP, Odoo)
- Custom ERP / any API
- Agency / reseller portal
- On-premise deployment option
- SOC 2 / HIPAA / ISO 27001 readiness
- Unlimited team seats
- Dedicated manager + SLA
All paid plans include a free first bot build session during onboarding.
Questions? niva@nivalabs.ai · Book a call
What our clients say
Real teams using NIVA across marinas, agencies, consulting, and edtech.
“NIVA has completely transformed our website experience. Our customers can now instantly check boat availability, book slips, and get pricing without waiting for our team. Best decision we made this year.”
“We have been reselling NIVA to our clients for the past 6 months and the results are outstanding. It has become one of our most profitable services and clients see real ROI within weeks.”
“We integrated NIVA as an internal assistant on Microsoft Teams and it has been a game changer. The context memory is excellent. It actually understands our ongoing projects.”
“NIVA is handling both our course sales and student support brilliantly. Our conversion rate has increased significantly since we launched it. It feels like a real team member who never sleeps.”
Live demo
Try the Harbour Marina bot with a real knowledge base, real personas, and real responses.
Frequently asked questions
Everything you need to know before booking a demo.
No. The entire setup covers domain selection, persona subscription, knowledge base, forms, flows, and embed, all through a no-code admin panel. The only technical step is pasting one script tag into your website's HTML.
Built on world-class AI infrastructure
Connect the models your team trusts, including Azure OpenAI, GPT-4 class, Claude, and Llama, from one platform.
Microsoft Azure
Azure OpenAI & Cloud
OpenAI
GPT-4 class models
Anthropic
Claude AI models
Meta AI
Llama open models
Ready to build your intelligent bot?
Book a 30-minute demo. We build your first bot live on the call, not slides.