Work Order Status & Tracking
Operators and supervisors query work order progress, stage completion, and bottlenecks through chat. NIVA integrates with your MES/ERP to surface live production data without screen-switching.
AI chatbot for Manufacturing
Operations, Quality & Supply Chain
NIVA's manufacturing AI chatbot handles work order queries, quality control, supply chain status, safety compliance, and HR support · keeping production moving and admin burden low.
- No usage-based billing
- Live across 25 industries
- White-label ready
FactoryBot
Manufacturing support · online
Hi! I'm FactoryBot. I can help with work orders, quality queries, supply chain status, and safety information. What do you need?
What's the status of work order WO-4821?
WO-4821 (Component X bearing assembly) is 65% complete · currently at machining stage. Scheduled completion is Thursday 14:00. There's a material hold on bearing sub-assembly pending QC sign-off. Want me to escalate the QC check?
Ask FactoryBot anything…
Powered by NIVA
- 10+
- Manufacturing Personas
- 24/7
- Operations Access
- 0
- Code Required
Built forOEM ManufacturersPrecision EngineeringProcess ManufacturingFMCG ProductionAerospace & Defence
Every Factory Floor Query · Answered Instantly
NIVA reduces information lag between shop floor, management, and supply chain · keeping production on schedule and quality in spec.
Quality Control & NCR Queries
Quality teams raise non-conformance reports, query inspection criteria, and check calibration schedules through chat. NIVA integrates with your QMS for live NCR status and corrective action tracking.
Supply Chain & Inventory Queries
Production planners check material stock levels, delivery ETAs, and supplier lead times through chat. NIVA connects to your ERP inventory module for real-time answers without spreadsheet hunts.
Health, Safety & Compliance
Operatives query COSHH data sheets, PPE requirements, permit-to-work conditions, and risk assessment summaries. NIVA answers from your safety management system · instantly, on the shop floor.
Maintenance & Equipment Queries
Maintenance engineers query service schedules, spare parts availability, and equipment manuals through chat. NIVA integrates with your CMMS to surface the right maintenance information immediately.
HR, Payroll & Shift Queries
Shop floor workers check shift rotas, overtime rates, holiday balances, and payroll queries through chat · reducing HR department call volume on routine administration.
Questions your visitors ask
Examples from live manufacturing deployments, answered in chat instead of routed to inbox.
“What's the inspection frequency for the CMM check on the C-series housing and is the current CMM calibrated?”
C-series housing CMM inspection: every 50 parts or shift change per SOP-QC-112 Rev 4. CMM-02 (assigned to this job) was last calibrated 14 days ago · next calibration due in 16 days. Calibration certificate on file. All good to proceed.
Why NIVA
Generic bots answer. NIVA acts.
Generic prompts from scratch
250+ industry personas, ready day one
FAQ replies and deflection
Flows, forms, and real actions
Credits, tokens, and add-ons
Flat pricing, full white-label
Teams already using NIVA
Live in 4 steps
From persona selection to live on your factory intranet or operator portal in under a day. NIVA reduces production information latency.
No-Code Admin
Pick Your Domain
Choose the Manufacturing vertical from NIVA's library with industry terminology built in.
Persona Library
Subscribe to Personas
Pick from 10+ pre-built manufacturing personas. Toggle only the roles you need.
Knowledge + Flows
Add Knowledge & Workflows
Upload policies, manuals, and FAQs as PDFs or URLs into a private knowledge base.
One Script Tag
Embed Anywhere
Drop one script tag on your site. The bot goes live fully branded, no redeploy.
Pre-trained Manufacturing personas, ready on day one
Subscribe to expert roles with domain tone and knowledge already built in. Toggle live without prompt engineering.
Production Status Bot
Work orders, stages, bottlenecks
Quality & NCR Agent
NCRs, inspections, CAPA tracking
Supply Chain Bot
Stock, deliveries, lead times
H&S Compliance Agent
COSHH, PPE, permits, RA
Maintenance Support Bot
Service schedules, parts, CMMS
HR & Payroll Bot
Shifts, overtime, holidays, pay
+ 4 more manufacturing personas available on your demo
Built for Manufacturing, not generic chatbots
Platform capabilities tuned for manufacturing teams. Compliance standards are listed separately below.
Engineering & Process Knowledge Base
Upload your SOPs, engineering drawings, process specifications, and safety data sheets. NIVA answers shop floor queries from your exact documentation · always the current revision.
Role-Based Access Control
Separate personas for operators, supervisors, quality engineers, and management · each accessing only the information appropriate to their role and clearance level.
NCR & Escalation Workflow Automation
Build NCR submission, approval, and CAPA flows in NIVA's no-code Flow Engine. Non-conformance detected → NCR raised → QE notified → CAPA assigned, all automated.
ERP, MES & QMS Integration
NIVA integrates with SAP, Oracle, Epicor, Infor, and custom ERP/MES systems. Work order data, inventory levels, and quality records are live · always current, never stale.
NCR Submission Flow
Trigger
Operator detects non-conformance
Collect
Part, defect type, batch, photos
Submit
NCR logged, QE notified instantly
QMS
CAPA opened automatically in system
Three engines. One manufacturing bot.
Workflows, smart forms, and multi-persona routing from a single admin dashboard.
Workflow Automation
Flow Engine
Build multi-step automated workflows inside the chat: conditional branching, dynamic forms, persona handoffs, and webhook triggers.
Learn more Smart FormsSmart Form Engine
Define unlimited forms per bot. The AI reads conversation context and surfaces the right form automatically, inline in the widget.
Learn more Multi-Persona AIAgentic Personas
Run multiple AI agents in one widget. The orchestrator routes each message to the right persona automatically.
Learn moreOne script. Live on your site.
Drop a single line before </body> and your manufacturing bot goes live, fully branded as FactoryBot.
Auto-branded
Your colours, avatar, and bot name in every channel.
Instantly updated
Change personas or flows in admin. No redeploy.
CORS-ready
Website, WhatsApp, and custom domains out of the box.
index.html
<!-- Before </body> -->
<script src="…/widget.js"></script>
✓ Domain: Manufacturing
✓ Bot: FactoryBot
✓ Personas: subscribed
✓ Status: Live
ComplianceISO 9001 Quality ManagementISO 45001 SafetyIATF 16949 (Automotive)AS9100 (Aerospace)GDPR / UK GDPRCOSHH Regulations
Ready to Reduce Production Information Lag?
Book a 30-minute demo and see NIVA's manufacturing personas handling work order queries, NCR submissions, and supply chain status live.
Common questions
Quick answers before you book a demo.
Yes. NIVA integrates with SAP, Oracle EBS, Epicor, Infor, and custom ERP/MES systems via REST API or webhook. Work order status, inventory levels, production schedules, and quality records are surfaced in real time.
Still unsure? Send us your requirements and we will map the right personas for manufacturing.
Related use cases
See how NIVA handles specific workflows in your space.
Related industries
Explore NIVA for adjacent verticals.