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Manufacturing Industry

The Best AI Chatbot
for Manufacturing ·
Operations, Quality & Supply Chain

NIVA's manufacturing AI chatbot handles work order queries, quality control, supply chain status, safety compliance, and HR support · keeping production moving and admin burden low.

10+
Manufacturing Personas
24/7
Operations Access
0
Code Required
NIVA · FactoryBot
Online · Manufacturing Support
Hi! I'm FactoryBot. I can help with work orders, quality queries, supply chain status, and safety information. What do you need?
What's the status of work order WO-4821?
WO-4821 (Component X bearing assembly) is 65% complete · currently at machining stage. Scheduled completion is Thursday 14:00. There's a material hold on bearing sub-assembly pending QC sign-off. Want me to escalate the QC check?
Yes, and what's the lead time on replacement SKF bearings?
SKF 6205-2RS bearings: current stock 12 units, reorder in progress · 5-day lead time from approved supplier. I've flagged the QC check as urgent and notified the quality team.
Ask FactoryBot anything…
Powered by NIVA
Trusted for OEM Manufacturers Precision Engineering Process Manufacturing FMCG Production Aerospace & Defence Supply Chain Teams
Core Use Cases

Every Factory Floor Query · Answered Instantly

NIVA reduces information lag between shop floor, management, and supply chain · keeping production on schedule and quality in spec.

Work Order Status & Tracking

Operators and supervisors query work order progress, stage completion, and bottlenecks through chat. NIVA integrates with your MES/ERP to surface live production data without screen-switching.

Work Order StatusStage TrackingBottleneck AlertsERP Integration

Quality Control & NCR Queries

Quality teams raise non-conformance reports, query inspection criteria, and check calibration schedules through chat. NIVA integrates with your QMS for live NCR status and corrective action tracking.

NCR SubmissionInspection CriteriaCalibrationCAPA Tracking

Supply Chain & Inventory Queries

Production planners check material stock levels, delivery ETAs, and supplier lead times through chat. NIVA connects to your ERP inventory module for real-time answers without spreadsheet hunts.

Stock LevelsDelivery ETAsLead TimesReorder Alerts

Health, Safety & Compliance

Operatives query COSHH data sheets, PPE requirements, permit-to-work conditions, and risk assessment summaries. NIVA answers from your safety management system · instantly, on the shop floor.

COSHHPPEPermit to WorkRisk Assessments

Maintenance & Equipment Queries

Maintenance engineers query service schedules, spare parts availability, and equipment manuals through chat. NIVA integrates with your CMMS to surface the right maintenance information immediately.

Service SchedulesSpare PartsEquipment ManualsCMMS Integration

HR, Payroll & Shift Queries

Shop floor workers check shift rotas, overtime rates, holiday balances, and payroll queries through chat · reducing HR department call volume on routine administration.

Shift RotasOvertimeHoliday BalancePayroll Queries
Manufacturing Persona Library

10+ Manufacturing AI Personas.
Subscribe & Deploy Instantly.

Every persona ships pre-trained with manufacturing domain knowledge, industry terminology, and sector-specific tone. Subscribe to the ones you need · no prompt engineering required.

Production Status Bot
Work orders, stages, bottlenecks
Quality & NCR Agent
NCRs, inspections, CAPA tracking
Supply Chain Bot
Stock, deliveries, lead times
H&S Compliance Agent
COSHH, PPE, permits, RA
Maintenance Support Bot
Service schedules, parts, CMMS
HR & Payroll Bot
Shifts, overtime, holidays, pay
OEE & KPI Bot
Production metrics, OEE, downtime
Customer Order Bot
Order status, delivery, specification
Document Control Bot
Drawings, specs, SOPs, revisions
Training & Competency Bot
Training records, certifications
Deployment

Live in 4 Steps. No IT Ticket Required.

From persona selection to live on your factory intranet or operator portal in under a day. NIVA reduces production information latency.

01
Select Manufacturing Domain

Choose the Manufacturing vertical from NIVA's domain library. The system auto-loads industry terminology, domain context, and sector-specific conversation starters.

02
Subscribe to Personas

Pick from 10+ pre-built manufacturing personas. Toggle on the roles your operation needs. Customise tone and trigger keywords in minutes.

03
Upload Your Knowledge

Add your policies, manuals, FAQs, and product docs as PDFs or URLs. NIVA indexes them into a private vector database · your bot answers from your own content.

04
Embed One Script Tag

Drop a single line of HTML on your website or portal. The bot goes live fully branded. Update knowledge or swap personas instantly · no redeployment needed.

Platform Features

Built for Manufacturing,
Not Generic Chatbots

Engineering & Process Knowledge Base

Upload your SOPs, engineering drawings, process specifications, and safety data sheets. NIVA answers shop floor queries from your exact documentation · always the current revision.

Role-Based Access Control

Separate personas for operators, supervisors, quality engineers, and management · each accessing only the information appropriate to their role and clearance level.

NCR & Escalation Workflow Automation

Build NCR submission, approval, and CAPA flows in NIVA's no-code Flow Engine. Non-conformance detected → NCR raised → QE notified → CAPA assigned, all automated.

NCR Submission Flow
Trigger: Operator detects non-conformance
Collect: Part, defect type, batch, photos
Submit: NCR logged, QE notified instantly
QMS: CAPA opened automatically in system
Manufacturing Bot in Action
⚙️
Quality Engineer: What's the inspection frequency for the CMM check on the C-series housing and is the current CMM calibrated?
NIVA FactoryBot: C-series housing CMM inspection: every 50 parts or shift change per SOP-QC-112 Rev 4. CMM-02 (assigned to this job) was last calibrated 14 days ago · next calibration due in 16 days. Calibration certificate on file. All good to proceed.
ERP, MES & QMS Integration

NIVA integrates with SAP, Oracle, Epicor, Infor, and custom ERP/MES systems. Work order data, inventory levels, and quality records are live · always current, never stale.

Mobile & Tablet Deploy

Deploy as a mobile web app accessible on any device on the factory floor · no app store install required. Operatives scan a QR code and the bot is live.

Multilingual Workforce Support

Auto-detect language for multilingual factory workforces. Safety information and operational queries in workers' native language · critical for compliance and reducing error risk.

Standards & Compliance ISO 9001 Quality Management ISO 45001 Safety IATF 16949 (Automotive) AS9100 (Aerospace) GDPR / UK GDPR COSHH Regulations
FAQs

Frequently Asked Questions

Yes. NIVA integrates with SAP, Oracle EBS, Epicor, Infor, and custom ERP/MES systems via REST API or webhook. Work order status, inventory levels, production schedules, and quality records are surfaced in real time.
NIVA's quality persona allows operatives to raise NCRs through chat, collecting all required fields (part number, defect type, batch, photos). The structured data pushes to your QMS automatically, notifying the quality engineer and opening a CAPA record.
Yes. NIVA auto-detects language and responds in 90+ languages. Safety data sheets, permit-to-work conditions, and process instructions in operatives' native language · critical for ISO 45001 compliance and reducing human error.
Yes. NIVA's knowledge base is bounded by your controlled documentation. All answers are traceable to specific document revisions · supporting AS9100, IATF 16949, and audit trail requirements.
Yes. Role-based persona configuration means operators, quality engineers, supervisors, and management each access a different bot with appropriate data visibility · commercially sensitive or safety-critical information is not accessible to all roles.

Ready to Reduce Production Information Lag?

Book a 30-minute demo and see NIVA's manufacturing personas handling work order queries, NCR submissions, and supply chain status live.