Vehicle Discovery & Matching
Buyers describe what they want · budget, body type, fuel, towing capacity, range · and NIVA matches them to the right stock in real time. Better than a filter bar, more engaging than a brochure.
AI chatbot for Automotive
Buyers, Service & Aftersales
NIVA's automotive AI chatbot handles vehicle enquiries, test drive bookings, service scheduling, parts lookup, and finance applications · converting browsers into buyers and service customers.
- No usage-based billing
- Live across 25 industries
- White-label ready
DriveBot
Automotive support · online
Hi! I'm DriveBot. I can help you explore vehicles, book test drives, schedule servicing, or check finance options. What are you looking for?
I'm looking for an SUV under $40,000 with good towing capacity.
Great choice! Our top match is the Ranger XLT · towing up to 3,500kg, from $37,495. Available in 4 colours, with petrol and diesel options. Shall I book a test drive or send a full spec sheet?
Ask DriveBot anything…
Powered by NIVA
- 10+
- Automotive Personas
- 24/7
- Buyer Coverage
- 0
- Code Required
Built forCar DealershipsOEM GroupsService CentresCommercial Vehicle DealersEV Retailers
Every Automotive Customer Moment, Converted
From first Google search to loyal aftersales customer · NIVA keeps buyers engaged and service bays full without adding headcount.
Test Drive Booking
Prospects book test drives directly through chat, synced with your showroom calendar and assigned to the right sales exec. Automated reminders reduce no-shows significantly.
Service & MOT Scheduling
Existing customers book services, MOTs, and warranty repairs through chat. NIVA captures vehicle registration, mileage, and preferred drop-off time · routing directly to your DMS.
Finance & PCP Enquiries
Buyers explore PCP, HP, and lease options with clear monthly payment illustrations. NIVA captures lead details for F&I handoff and can push applications to your finance provider.
Parts & Accessories Enquiries
Parts counter staff and retail customers check part numbers, compatibility, pricing, and availability. NIVA integrates with your parts system to provide real-time stock answers.
EV & Charging Queries
EV buyers get range estimates, charging time breakdowns, home charger installation guidance, and government grant information. Critical for converting EV-curious buyers who need reassurance.
Questions your visitors ask
Examples from live automotive deployments, answered in chat instead of routed to inbox.
“What's the real-world range of the Model X EV and how long does a full charge take at home?”
Real-world range is approximately 290 miles in mixed driving (rated 330 miles WLTP). With a 7kW home charger (standard installation), a full charge takes around 9–10 hours overnight. OZEV grants of up to $350 are available for home charger installation. Want me to arrange a home charger survey?
Why NIVA
Generic bots answer. NIVA acts.
Generic prompts from scratch
250+ industry personas, ready day one
FAQ replies and deflection
Flows, forms, and real actions
Credits, tokens, and add-ons
Flat pricing, full white-label
Teams already using NIVA
Live in 4 steps
From persona selection to live on your dealer group website in under a day. NIVA handles the AI · you close more deals.
No-Code Admin
Pick Your Domain
Choose the Automotive vertical from NIVA's library with industry terminology built in.
Persona Library
Subscribe to Personas
Pick from 10+ pre-built automotive personas. Toggle only the roles you need.
Knowledge + Flows
Add Knowledge & Workflows
Upload policies, manuals, and FAQs as PDFs or URLs into a private knowledge base.
One Script Tag
Embed Anywhere
Drop one script tag on your site. The bot goes live fully branded, no redeploy.
Pre-trained Automotive personas, ready on day one
Subscribe to expert roles with domain tone and knowledge already built in. Toggle live without prompt engineering.
Sales Advisor Bot
Vehicle match, enquiries, test drives
Service Booking Agent
MOT, service, recall, DMS routing
Finance & F&I Bot
PCP, HP, lease illustrations
Parts Advisor Bot
Part numbers, stock, pricing
EV Specialist Bot
Range, charging, grants, home charge
Warranty Support Agent
Warranty claims, coverage queries
+ 4 more automotive personas available on your demo
Built for Automotive, not generic chatbots
Platform capabilities tuned for automotive teams. Compliance standards are listed separately below.
Live Stock & Spec Knowledge Base
Upload your current stock list, OEM spec sheets, and pricing. NIVA matches buyers to live inventory and answers spec queries accurately · updated as your stock changes.
Buyer Journey Memory
NIVA remembers returning prospects · the vehicles they viewed, their stated budget, and their test drive experience. Re-engagement conversations pick up exactly where they left off.
Sales & Service Workflow Automation
Build test drive booking flows, service reminder sequences, and finance application pathways in NIVA's no-code Flow Engine. Data pushes to your DMS or CRM automatically.
DMS & CRM Integration
NIVA integrates with Keyloop, CDK, Dealer Management Systems, Salesforce Automotive, and custom CRMs. Test drive bookings, service appointments, and lead data sync in real time.
Test Drive Booking Flow
Trigger
Buyer enquires about SUV model
Match
3 vehicles shown with spec comparison
Book
Test drive confirmed, exec assigned
DMS
Appointment logged, lead captured
Three engines. One automotive bot.
Workflows, smart forms, and multi-persona routing from a single admin dashboard.
Workflow Automation
Flow Engine
Build multi-step automated workflows inside the chat: conditional branching, dynamic forms, persona handoffs, and webhook triggers.
Learn more Smart FormsSmart Form Engine
Define unlimited forms per bot. The AI reads conversation context and surfaces the right form automatically, inline in the widget.
Learn more Multi-Persona AIAgentic Personas
Run multiple AI agents in one widget. The orchestrator routes each message to the right persona automatically.
Learn moreOne script. Live on your site.
Drop a single line before </body> and your automotive bot goes live, fully branded as DriveBot.
Auto-branded
Your colours, avatar, and bot name in every channel.
Instantly updated
Change personas or flows in admin. No redeploy.
CORS-ready
Website, WhatsApp, and custom domains out of the box.
index.html
<!-- Before </body> -->
<script src="…/widget.js"></script>
✓ Domain: Automotive
✓ Bot: DriveBot
✓ Personas: subscribed
✓ Status: Live
ComplianceFCA Consumer DutyGDPR / UK GDPRFCA Motor Finance RulesDVSA ComplianceASA Advertising StandardsBVRLA Code of Conduct
Ready to Book More Test Drives Without More Sales Staff?
Book a 30-minute demo and see NIVA's automotive personas matching buyers to vehicles, booking test drives, and handling service queries live.
Common questions
Quick answers before you book a demo.
Yes. NIVA integrates with Keyloop (CDK), Auto Trader DMS, and custom dealer systems via REST API. Service bookings, test drive appointments, and lead data sync directly into your DMS without manual re-entry.
Still unsure? Send us your requirements and we will map the right personas for automotive.
Related use cases
See how NIVA handles specific workflows in your space.
Related industries
Explore NIVA for adjacent verticals.