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Real Estate Industry

The Best AI Chatbot
for Real Estate ·
Buyers, Sellers & Tenants

NIVA's real estate AI chatbot qualifies leads, books viewings, answers property queries, and guides buyers through the mortgage journey · without an agent lifting a finger.

10+
Real Estate Personas
24/7
Lead Capture
0
Code Required
NIVA · PropertyBot
Online · Real Estate Support
Hi! I'm PropertyBot. I can help you find properties, book viewings, or answer any real estate questions. What are you looking for?
I'm looking for a 3-bed in Chelsea under £1.2M.
Great! I have 4 listings matching that · ranging from £975K to £1.18M. Shall I send the details and book a viewing for your preferred ones?
Yes, show me the top 2 and book Saturday morning.
Done · viewings booked for 10:00 and 11:30 on Saturday at 14 Sloane Ave and 7 Royal Court. Confirmation emails sent to you now.
Ask PropertyBot anything…
Powered by NIVA
Trusted for Estate Agencies Property Developers Letting Agents Commercial Property Independent Agents Portals & PropTech
Core Use Cases

Every Property Conversation, Automated

From first enquiry to offer accepted · NIVA keeps buyers, sellers, and tenants engaged without your agents being tied up in routine queries.

Lead Qualification & Property Matching

NIVA qualifies buyers with smart questions · budget, location, property type, timeline · then matches them to your listings instantly. Only serious leads reach your agents.

Lead ScoringBudget CaptureProperty MatchBuyer Intent

Viewing Appointments

Prospects book viewings directly in chat, synced with your agents' calendars. Automated reminders reduce no-shows and collect pre-viewing questions beforehand.

Calendar SyncAuto RemindersNo-ShowsPre-Questions

Mortgage & Finance Guidance

NIVA answers affordability queries, explains LTV ratios, and connects buyers with your mortgage advisors · capturing intent at the highest-value moment in the journey.

AffordabilityLTVMortgage ReferralFinance Options

Tenancy & Rental Queries

Tenants ask about deposit requirements, pet policies, available dates, and tenancy terms. NIVA answers instantly from your knowledge base and routes applications automatically.

DepositsPet PolicyAvailabilityApplications

Property Valuation Requests

Homeowners request valuations through chat. NIVA collects property details, schedules valuation appointments, and notifies the right agent · a fully automated pipeline starter.

ValuationAppraisalSeller LeadAppointment

Compliance & Document Collection

NIVA guides buyers and tenants through AML checks, ID collection, and document submission. Reduces agent admin time and ensures compliance requirements are met at intake.

AML / KYCID VerificationDocument UploadCompliance
Real Estate Persona Library

10+ Real Estate AI Personas.
Subscribe & Deploy Instantly.

Every persona ships pre-trained with real estate domain knowledge, industry terminology, and sector-specific tone. Subscribe to the ones you need · no prompt engineering required.

Buyer's Agent
Property search, viewings, offers
Rental Agent
Availability, tenancy, applications
Mortgage Advisor Bot
Affordability, LTV, referrals
Valuation Agent
Seller leads, appraisal bookings
New Homes Advisor
Developments, plots, reservations
Commercial Property Bot
Offices, retail, industrial enquiries
Compliance Agent
AML, ID checks, document collection
Property Manager Bot
Maintenance, tenancy issues, renewals
Relocation Advisor
Area guides, schools, transport links
Landlord Support Bot
Rental yields, legislation, compliance
Deployment

Live in 4 Steps. No IT Ticket Required.

From persona selection to live on your estate agency website in under a day. NIVA handles the AI · you focus on closing deals.

01
Select Real Estate Domain

Choose the Real Estate vertical from NIVA's domain library. The system auto-loads industry terminology, domain context, and sector-specific conversation starters.

02
Subscribe to Personas

Pick from 10+ pre-built real estate personas. Toggle on the roles your operation needs. Customise tone and trigger keywords in minutes.

03
Upload Your Knowledge

Add your policies, manuals, FAQs, and product docs as PDFs or URLs. NIVA indexes them into a private vector database · your bot answers from your own content.

04
Embed One Script Tag

Drop a single line of HTML on your website or portal. The bot goes live fully branded. Update knowledge or swap personas instantly · no redeployment needed.

Platform Features

Built for Real Estate,
Not Generic Chatbots

Private Property Knowledge Base

Upload your listings, area guides, mortgage products, and tenancy policies. NIVA answers buyer and tenant queries with your exact data · not generic AI guesses.

Cross-Session Buyer Memory

NIVA remembers returning buyers · their saved properties, search criteria, and viewing history. Every session picks up exactly where they left off.

Lead Nurture Automation

Build automated follow-up flows: enquiry → qualification → viewing booked → offer stage. NIVA nurtures cold leads back to life with perfectly timed messages.

Buyer Lead Qualification Flow
Trigger: Visitor clicks property listing
Ask: Budget, location, timeline, type
Match: 4 properties, book viewing
CRM: Lead scored and agent notified
Real Estate Bot in Action
🏠
Buyer: What's the stamp duty on a £850,000 property if I'm a first-time buyer?
NIVA PropertyBot: As a first-time buyer purchasing at £850,000, you'd pay stamp duty on the portion above £425,000. That's 5% on £425,000 = £21,250 total. Would you like me to connect you with our mortgage advisor?
Calendar & CRM Integration

NIVA syncs directly with your agents' calendars (Google, Outlook) and pushes qualified leads to your CRM · Salesforce, HubSpot, Reapit, or custom systems.

Portal & Website Embed

Deploy on Rightmove landing pages, your own site, or WhatsApp. The bot captures leads on every channel and centralises them into one pipeline.

AML & Compliance Flows

NIVA guides buyers through AML verification, collects required IDs, and logs compliance actions automatically · keeping your agency audit-ready at all times.

Standards & Compliance UK AML Regulations GDPR / Privacy ICO Data Standards RICS Code of Conduct FCA Mortgage Rules
FAQs

Frequently Asked Questions

Yes. NIVA pushes qualified leads and conversation summaries to your CRM via webhook. We have pre-built connectors for Salesforce, HubSpot, and Reapit, plus a universal REST API for custom systems.
NIVA asks structured qualification questions · budget, location, property type, chain status, and purchase timeline. Leads are scored and only passed to agents when they meet your defined thresholds.
Yes. NIVA integrates with Google Calendar and Outlook to check agent availability and book viewings in real time. Automated confirmation emails and reminders are sent to both parties.
Absolutely. You can deploy separate personas for your sales and lettings teams, each with their own knowledge base, qualification flows, and CRM pipelines · all managed from one NIVA account.
NIVA captures and qualifies leads 24/7. Out-of-hours enquiries are fully handled · the bot answers questions, books viewings for the next available slot, and logs everything for your agents to review in the morning.

Ready to Qualify More Leads Without More Agents?

Book a 30-minute demo and see NIVA's real estate personas capturing leads, booking viewings, and guiding buyers live.