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Legal & Compliance Industry

The Best AI Chatbot
for Legal & Compliance ·
Clients, Cases & Regulatory Queries

NIVA's legal AI chatbot handles client intake, case status enquiries, compliance queries, document collection, and billing · freeing fee-earners for high-value work.

10+
Legal Personas
24/7
Client Access
0
Code Required
NIVA · LexBot
Online · Legal & Compliance Support
Hello! I'm LexBot. I can help with new client enquiries, case status, document requests, and general legal questions. How can I assist?
I need advice on a commercial lease dispute with my landlord.
I can help with that. To connect you with the right specialist, could you tell me: is the property in England & Wales, and are you the tenant or landlord?
Tenant, England. The landlord is refusing to return my deposit.
Understood. This falls under our Commercial Tenancy team. I'm collecting your details now to open a matter · a solicitor will contact you within 2 hours. Shall I also send you our deposit dispute fact sheet?
Ask LexBot anything…
Powered by NIVA
Trusted for Law Firms In-House Legal Teams Compliance Departments Barristers' Chambers Regulatory Bodies Legal Tech Platforms
Core Use Cases

Every Client Touchpoint · From Intake to Invoice

NIVA handles the administrative conversation load so your solicitors focus on billable, high-value legal work.

Client Intake & Matter Opening

NIVA qualifies new enquiries · practice area, jurisdiction, urgency, conflict check details · and opens a new matter in your practice management system. Lawyers receive a fully structured brief, not a raw email.

QualificationConflict CheckMatter OpeningPractice Area Routing

Case Status & Document Requests

Clients check case progress, outstanding document requirements, and next steps 24/7 without calling their solicitor. NIVA pulls status from your PMS and answers within the permitted disclosure boundary.

Case StatusDocument RequestsNext StepsPMS Integration

Compliance & Regulatory Queries

Internal compliance teams query policy requirements, deadline reminders, and regulatory change summaries. NIVA answers from your compliance manual and flags escalation items to the MLRO or GC.

Policy QueriesDeadlinesRegulatory UpdatesMLRO Escalation

Billing & Invoice Queries

Clients query outstanding invoices, time-recording breakdowns, and payment terms through chat · reducing finance team call volume without requiring client portal logins.

Invoice QueriesTime RecordingPayment TermsDisbursements

Appointment & Consultation Booking

Prospects and clients book initial consultations, follow-up calls, and court prep meetings directly through chat · synced with fee-earner calendars, reducing PA workload.

Consultation BookingCalendar SyncPA AutomationReminders

NDA & Document Execution

NIVA guides clients through standard document workflows · NDA collection, e-signature requests, and execution confirmation · reducing solicitor time on routine paperwork.

NDAE-SignatureDocument CollectionExecution Tracking
Legal & Compliance Persona Library

10+ Legal & Compliance AI Personas.
Subscribe & Deploy Instantly.

Every persona ships pre-trained with legal & compliance domain knowledge, industry terminology, and sector-specific tone. Subscribe to the ones you need · no prompt engineering required.

Client Intake Agent
Qualification, conflict check, matter opening
Case Status Bot
Progress, documents, next steps
Compliance Advisor
Policy queries, deadlines, regulatory
Billing Support Agent
Invoices, time recording, payment
Appointment Scheduler
Consultations, meetings, reminders
Document Workflow Bot
NDAs, e-signatures, execution
HR & Employment Bot
Employment law queries, tribunal
Property Law Bot
Conveyancing, lease, dispute
Legal Research Assistant
Case law summaries, precedents
Matter Analytics Bot
Billing efficiency, matter insights
Deployment

Live in 4 Steps. No IT Ticket Required.

From persona selection to live on your law firm website in under a day · within your professional indemnity boundary.

01
Select Legal & Compliance Domain

Choose the Legal & Compliance vertical from NIVA's domain library. The system auto-loads industry terminology, domain context, and sector-specific conversation starters.

02
Subscribe to Personas

Pick from 10+ pre-built legal & compliance personas. Toggle on the roles your operation needs. Customise tone and trigger keywords in minutes.

03
Upload Your Knowledge

Add your policies, manuals, FAQs, and product docs as PDFs or URLs. NIVA indexes them into a private vector database · your bot answers from your own content.

04
Embed One Script Tag

Drop a single line of HTML on your website or portal. The bot goes live fully branded. Update knowledge or swap personas instantly · no redeployment needed.

Platform Features

Built for Legal & Compliance,
Not Generic Chatbots

Bounded Legal Knowledge Base

Upload your firm's fact sheets, procedure guides, and approved client communications. NIVA answers only from your vetted content · never providing regulated legal advice without a solicitor in the loop.

Conflict Check Integration

NIVA collects party names, matter type, and jurisdiction during intake and passes structured data to your conflict check system before opening a matter · keeping your PII obligations intact.

Matter Opening Automation

Build intake-to-matter workflows in NIVA's no-code Flow Engine. Qualification → conflict check → PMS matter creation → fee-earner notification, all automated without PA involvement.

Client Intake Flow
Trigger: Prospect submits enquiry via chat
Ask: Practice area, jurisdiction, parties
Open: Matter created, conflict check run
PMS: Solicitor notified with full brief
Legal & Compliance Bot in Action
⚖️
Client: How long does a standard commercial lease negotiation take and what's your fee structure?
NIVA LexBot: Commercial lease negotiations typically take 4–8 weeks depending on complexity and landlord responsiveness. Our fees are structured on fixed-fee or hourly rates from £250/hour depending on partner involvement. Shall I book a free 20-minute consultation to get a precise estimate?
Practice Management Integration

NIVA integrates with LEAP, Clio, Actionstep, and custom PMS systems. Matter data, client details, and document requests flow directly into your system · no double entry.

Document Collection & Tracking

NIVA requests, tracks, and chases outstanding client documents · ID, financial records, evidence · and marks items complete in your DMS when received.

Multilingual Client Support

Serve clients in 90+ languages without interpreter costs. Critical for immigration, international commercial, and cross-border family law practices.

Standards & Compliance SRA Compliance Aligned GDPR / UK GDPR AML / KYC Obligations Solicitors Accounts Rules Legal Privilege Aware MLRO Escalation Built-In
FAQs

Frequently Asked Questions

No. NIVA is strictly bounded to factual, procedural information from your approved content · it never provides regulated legal advice. Advice-giving is escalated to fee-earners. This boundary is enforced at the knowledge base level and is configurable per practice area.
Yes. NIVA integrates with Clio, LEAP, Actionstep, and custom PMS systems via REST API. Matter opening, client records, document requests, and billing data all sync automatically without manual re-entry.
Each client conversation is stored in fully isolated, encrypted storage. NIVA does not share data between matters or firms. Full audit logs are maintained for SRA compliance reviews. Right-to-erasure is supported.
Yes. During intake, NIVA collects party names and matter details, then passes them to your conflict check system via webhook before confirming a new matter. The bot only proceeds after a clear conflict check result.
Absolutely. In-house teams use NIVA for internal policy queries, regulatory deadline reminders, compliance questionnaire automation, and MLRO escalation workflows · reducing legal team response time for routine business queries.

Ready to Automate Client Intake Without Compromising Privilege?

Book a 30-minute demo and see NIVA's legal personas handling client intake, case status queries, and compliance workflows live.