Berth & Transient Booking
Boaters check availability, book overnight or seasonal berths, and receive confirmation without calling the harbour office. NIVA collects LOA, beam, and vessel details inline.
AI chatbot for Marina Management
Berths, Boats, and Guest Services
NIVA's marina AI chatbot handles berth availability, vessel check-ins, fuel requests, maintenance bookings, and guest queries around the clock, so your harbour team can focus on the water.
- No usage-based billing
- Live across 25 industries
- White-label ready
Harbour
Marina Management support · online
Welcome to Harbour Marina! I can help with berth bookings, vessel arrivals, fuel, and facilities. What brings you in?
Do you have space for a 14m yacht this weekend?
Yes! We have transient berths available from €55/night for up to 15m LOA on pontoon D. Saturday to Monday availability confirmed. Shall I hold one for you and collect vessel details?
Ask Harbour anything…
Powered by NIVA
- 10+
- Marina Personas
- 24/7
- Guest Coverage
- 0
- Code Required
Built forMarinasYacht ClubsBoat YardsHarbour Authorities
Every Marina Touchpoint, Handled Instantly
From berth enquiries to fuel orders and maintenance requests, NIVA keeps marina operations running smoothly 24/7.
Fuel, Pump-Out & Services
Guests order diesel, pump-out, or shore power through chat. Requests route to your marina ops team or fuel dock with vessel and berth context attached.
Guest & Vessel Check-In
Arriving vessels complete check-in forms, insurance uploads, and emergency contacts in chat. Data syncs to your marina management system via webhook.
Maintenance & Haul-Out Requests
Owners book lift schedules, report defects, and get status updates on yard work without chasing the office by phone.
Facilities, Tides & Local Info
Answer shower hours, Wi‑Fi codes, tide windows, channel depths, and local regulations from your harbour handbook, always accurate and available.
Seasonal & Waitlist Enquiries
Capture long-term berth interest, waiting-list sign-ups, and renewal conversations with structured data ready for your berth allocation team.
Questions your visitors ask
Examples from live marina management deployments, answered in chat instead of routed to inbox.
“Do you have a berth free this weekend for a 12m sailboat?”
Let me check Pontoon B. Berth B14 is free Fri–Sun at £42/night. Share your LOA and contact details and I can hold it for you.
“Can I order diesel to my berth before we leave tomorrow?”
Of course. Tell me your berth number and how many litres you need. I will queue the fuel dock and confirm when the delivery is scheduled.
Why NIVA
Generic bots answer. NIVA acts.
Generic prompts from scratch
250+ industry personas, ready day one
FAQ replies and deflection
Flows, forms, and real actions
Credits, tokens, and add-ons
Flat pricing, full white-label
Teams already using NIVA
Live in 4 steps
From domain selection to a live widget on your marina website in under a day, no developers required.
No-Code Admin
Pick Your Domain
Choose the Marina Management vertical from NIVA's library with industry terminology built in.
Persona Library
Subscribe to Personas
Pick from 10+ pre-built marina management personas. Toggle only the roles you need.
Knowledge + Flows
Add Knowledge & Workflows
Upload policies, manuals, and FAQs as PDFs or URLs into a private knowledge base.
One Script Tag
Embed Anywhere
Drop one script tag on your site. The bot goes live fully branded, no redeploy.
Pre-trained Marina Management personas, ready on day one
Subscribe to expert roles with domain tone and knowledge already built in. Toggle live without prompt engineering.
Berth Booking Agent
Availability, holds, seasonal contracts
Fuel & Services Bot
Diesel, pump-out, shore power
Guest Check-In Agent
Arrival forms, insurance, contacts
Yard & Maintenance Bot
Haul-out, repairs, work status
Harbour Info Guide
Tides, facilities, local rules
Billing & Accounts Bot
Invoices, mooring fees, payments
+ 4 more marina management personas available on your demo
Built for Marina Management, not generic chatbots
Platform capabilities tuned for marina management teams. Compliance standards are listed separately below.
Marina Knowledge Base
Upload berth tariffs, harbour bylaws, facility guides, and local charts. NIVA answers from your approved content only.
Vessel & Guest Memory
Returning boaters are recognised with past berth history, vessel specs, and service preferences without repeating details.
Berth & Service Flows
Automate booking, fuel requests, and check-in sequences in the no-code Flow Engine with webhooks to your marina PMS.
Marina PMS Integration
Connect to DockMaster, Marina Master, Harba, or custom systems. Post bookings, charges, and guest records in real time.
Berth Booking Flow
Trigger
Boater asks for weekend berth, 14m LOA
Collect
LOA, beam, arrival & departure dates
Confirm
Pontoon D14 held, rate & deposit sent
Webhook
Booking written to marina PMS
Three engines. One marina management bot.
Workflows, smart forms, and multi-persona routing from a single admin dashboard.
Workflow Automation
Flow Engine
Build multi-step automated workflows inside the chat: conditional branching, dynamic forms, persona handoffs, and webhook triggers.
Learn more Smart FormsSmart Form Engine
Define unlimited forms per bot. The AI reads conversation context and surfaces the right form automatically, inline in the widget.
Learn more Multi-Persona AIAgentic Personas
Run multiple AI agents in one widget. The orchestrator routes each message to the right persona automatically.
Learn moreOne script. Live on your site.
Drop a single line before </body> and your marina management bot goes live, fully branded as Harbour.
Auto-branded
Your colours, avatar, and bot name in every channel.
Instantly updated
Change personas or flows in admin. No redeploy.
CORS-ready
Website, WhatsApp, and custom domains out of the box.
index.html
<!-- Before </body> -->
<script src="…/widget.js"></script>
✓ Domain: Marina Management
✓ Bot: Harbour
✓ Personas: subscribed
✓ Status: Live
ComplianceGDPR / PrivacyISO 27001 AlignedMarina Safety StandardsLocal Harbour Regulations
Ready to Automate Your Marina Operations?
Book a demo and see NIVA handle berth bookings, fuel requests, and guest services live for your marina.
Common questions
Quick answers before you book a demo.
Yes. NIVA connects to DockMaster, Marina Master, Harba, and custom PMS platforms via REST webhook. Berth holds, guest records, and service charges can sync automatically.
Still unsure? Send us your requirements and we will map the right personas for marina management.
Related use cases
See how NIVA handles specific workflows in your space.
Related industries
Explore NIVA for adjacent verticals.