NIVA's marina AI chatbot handles berth availability, vessel check-ins, fuel requests, maintenance bookings, and guest queries around the clock · so your harbour team can focus on the water.
From a yacht skipper asking about berth availability to a boat owner checking on antifoul progress · NIVA handles every query instantly, even at 2am.
Guests check availability, get pricing by vessel length, and confirm transient or annual berths · all in the chat widget. NIVA captures vessel name, LOA, beam, and arrival date, then fires a webhook to your marina management system.
Skippers notify the marina of their ETA, collect gate codes, berth location, and tide window information · all via chat. Reduce VHF radio congestion and front-desk phone calls.
Skippers request diesel, petrol, or LPG top-ups and ask about current pump prices, pump availability, and water service. NIVA queues the request for the fuel dock team automatically.
Boat owners book antifoul, engine service, electrical work, or crane-out slots. NIVA collects job details, preferred dates, and vessel specs, then routes to your boatyard team for confirmation.
Guests ask about local weather forecasts, tidal windows, VHF channels, laundry, shower block codes, pump-out stations, and Wi-Fi access. NIVA pulls live weather via tool integration.
Convert website visitors into annual berth holders. NIVA qualifies prospects, explains membership tiers, answers price queries, and books site visits · automatically nurturing leads for your marina team.
Each persona is pre-trained with marine terminology, berthing conventions, and hospitality tone. Subscribe to what your marina needs · no AI expertise required.
No IT project. No consultants. Marinas typically go live within 24 hours of signing up.
Pick the Marina & Boating vertical. NIVA auto-loads maritime terminology, berthing vocabulary, and marine hospitality context into every conversation.
Choose Marina Manager, Fuel Dock, Boatyard Advisor and more. Customise the bot name, accent colour, and greeting message in minutes.
Add your tariff sheets, berth maps, facilities guides, tide tables, and local sailing information. NIVA's RAG engine makes it instantly searchable.
Drop one script tag on your marina website or WordPress site. The branded widget goes live immediately. Update knowledge at any time, no re-deployment needed.
NIVA remembers vessel names, berth preferences, and past visits across sessions. A returning skipper gets a personalised greeting and their previous berth is offered first · building genuine loyalty.
Build multi-step flows: guest asks about availability → bot confirms berth → collects vessel details → sends confirmation email → webhook triggers your marina management system. Zero staff involvement.
Connect NIVA to weather and tidal data APIs. Guests ask "Is tomorrow a good day to arrive?" and get a real answer based on wind, tide height, and your harbour entrance restrictions.
Book a 30-minute demo and see NIVA's marina bot handling berth bookings, fuel requests, and guest queries · live, with your marina's branding.