Table Reservations
Guests book, modify, and cancel reservations through chat 24/7 · no phone calls, no hold music. NIVA captures party size, dietary requirements, occasion notes, and special requests automatically.
AI chatbot for Restaurants
Reservations, Orders & Loyalty
NIVA's restaurant AI chatbot handles table reservations, takeaway orders, dietary queries, loyalty rewards, and event bookings · filling covers and reducing front-of-house admin load.
- No usage-based billing
- Live across 25 industries
- White-label ready
TableBot
Restaurants support · online
Hi! I'm TableBot. I can help with reservations, menus, dietary information, and event bookings. What can I do for you?
Table for 4 this Saturday at 7:30 PM please.
I have a table for 4 available at 7:30 PM on Saturday. Any dietary requirements or special occasions I should note for the team?
Ask TableBot anything…
Powered by NIVA
- 10+
- Restaurant Personas
- 24/7
- Reservation Coverage
- 0
- Code Required
Built forRestaurantsRestaurant GroupsFine DiningTakeaway & DeliveryEvent Dining
Every Guest Interaction · From First Enquiry to Loyal Regular
NIVA handles reservations, dietary queries, and loyalty · so your front-of-house team focuses on delivering exceptional experiences.
Menu & Dietary Queries
Guests ask about ingredients, allergens, vegan options, and calorie counts before visiting. NIVA answers from your live menu · reducing allergen risk and building confidence before arrival.
Takeaway & Delivery Orders
Customers browse your menu, place orders, and track delivery status through chat · without needing a third-party app. NIVA pushes orders to your kitchen display or POS via webhook.
Loyalty & Rewards
Regular diners check points, redeem rewards, and unlock birthday perks through chat. NIVA connects to your loyalty platform for real-time balance and offer personalisation.
Private Events & Group Bookings
NIVA handles enquiries for private dining, corporate events, and large-group bookings · collecting headcount, date, menu preferences, and budget before routing to your events team.
Post-Visit Feedback & Recovery
NIVA sends automated post-visit follow-ups, collects NPS scores, and handles complaints gracefully · turning a bad experience into a recovery opportunity before a negative review is posted.
Questions your visitors ask
Examples from live restaurants deployments, answered in chat instead of routed to inbox.
“My partner has a severe nut allergy. Are any of your pasta dishes completely nut-free?”
All our pasta dishes are prepared in a nut-aware kitchen. The Spaghetti Aglio e Olio, Cacio e Pepe, and Marinara are completely nut-free with no cross-contamination risk. The Pesto Linguine contains pine nuts and should be avoided. Shall I flag a severe nut allergy on your reservation?
Why NIVA
Generic bots answer. NIVA acts.
Generic prompts from scratch
250+ industry personas, ready day one
FAQ replies and deflection
Flows, forms, and real actions
Credits, tokens, and add-ons
Flat pricing, full white-label
Teams already using NIVA
Live in 4 steps
From persona selection to live on your restaurant website or Google Business profile in under a day. NIVA fills tables · your team fills glasses.
No-Code Admin
Pick Your Domain
Choose the Restaurants vertical from NIVA's library with industry terminology built in.
Persona Library
Subscribe to Personas
Pick from 10+ pre-built restaurants personas. Toggle only the roles you need.
Knowledge + Flows
Add Knowledge & Workflows
Upload policies, manuals, and FAQs as PDFs or URLs into a private knowledge base.
One Script Tag
Embed Anywhere
Drop one script tag on your site. The bot goes live fully branded, no redeploy.
Pre-trained Restaurants personas, ready on day one
Subscribe to expert roles with domain tone and knowledge already built in. Toggle live without prompt engineering.
Reservations Agent
Booking, modification, special requests
Menu & Allergen Bot
Ingredients, allergens, dietary options
Takeaway Order Bot
Order placement, tracking, POS push
Loyalty Rewards Agent
Points, perks, redemption
Events & Private Dining Bot
Group bookings, event packages
Feedback & Recovery Bot
NPS, complaints, review prompts
+ 4 more restaurants personas available on your demo
Built for Restaurants, not generic chatbots
Platform capabilities tuned for restaurants teams. Compliance standards are listed separately below.
Live Menu Knowledge Base
Upload your menu, allergen matrix, and seasonal specials. NIVA answers every dietary query accurately · updated instantly when you change the menu, no developer needed.
Guest Preference Memory
NIVA remembers returning guests · dietary preferences, favourite dishes, and past occasions. Every visit feels personally recognised, building loyalty naturally.
Post-Visit Feedback Automation
Build post-dining follow-up flows in NIVA's no-code Flow Engine. Visit confirmed → 2 hours later → feedback request → NPS captured → negative response routed to manager.
POS & Reservation System Integration
NIVA integrates with OpenTable, ResDiary, SevenRooms, and POS systems (Square, Toast, Lightspeed) via webhook. Reservations and orders push directly · no double entry.
Reservation & Upsell Flow
Trigger
Guest books table for 2
Ask
Occasion, dietary needs noted
Upsell
Tasting menu or wine pairing offered
POS
Reservation + notes pushed to system
Three engines. One restaurants bot.
Workflows, smart forms, and multi-persona routing from a single admin dashboard.
Workflow Automation
Flow Engine
Build multi-step automated workflows inside the chat: conditional branching, dynamic forms, persona handoffs, and webhook triggers.
Learn more Smart FormsSmart Form Engine
Define unlimited forms per bot. The AI reads conversation context and surfaces the right form automatically, inline in the widget.
Learn more Multi-Persona AIAgentic Personas
Run multiple AI agents in one widget. The orchestrator routes each message to the right persona automatically.
Learn moreOne script. Live on your site.
Drop a single line before </body> and your restaurants bot goes live, fully branded as TableBot.
Auto-branded
Your colours, avatar, and bot name in every channel.
Instantly updated
Change personas or flows in admin. No redeploy.
CORS-ready
Website, WhatsApp, and custom domains out of the box.
index.html
<!-- Before </body> -->
<script src="…/widget.js"></script>
✓ Domain: Restaurants
✓ Bot: TableBot
✓ Personas: subscribed
✓ Status: Live
ComplianceGDPR / UK GDPRFood Information Regulations 2014Allergen Labelling RulesConsumer Rights Act 2015PCI DSS (Payments)ICO Data Standards
Ready to Fill More Covers Without More Phone Calls?
Book a 30-minute demo and see NIVA's restaurant personas handling reservations, dietary queries, and loyalty flows live.
Common questions
Quick answers before you book a demo.
Yes. NIVA integrates with OpenTable, ResDiary, SevenRooms, and Resy via REST API. Reservations, dietary notes, and special occasion flags push directly into your booking system · no manual re-entry.
Still unsure? Send us your requirements and we will map the right personas for restaurants.
Related use cases
See how NIVA handles specific workflows in your space.
Related industries
Explore NIVA for adjacent verticals.