Enterprise-grade encryption, strict access controls, and continuous monitoring · so your data and your customers' data stays protected.
NIVA's architecture applies security controls at the infrastructure, application, and data layer simultaneously.
All data encrypted with AES-256 at rest. TLS 1.3 enforced for all connections. Keys rotated automatically on a defined schedule.
Role-based access control (RBAC) with least-privilege enforcement. Every internal service-to-service call is authenticated and logged.
Real-time threat detection, anomaly alerts, and audit logging for every action taken within the platform · admin or API.
Deployed on SOC 2 certified cloud providers. Network segmentation, WAF, and DDoS protection applied at the perimeter.
SAST/DAST scans in CI/CD pipeline. Dependency vulnerability scanning on every build. Security reviews for all major releases.
Documented IR playbooks, defined SLAs for severity classification, and coordinated disclosure policy for responsible vulnerability reporting.
NIVA aligns with leading global compliance frameworks so your deployment meets the bar for regulated industries.
Data subject rights, DPA available, EU data residency options, and lawful basis controls.
Audit controls, access management, and operational procedures aligned to AICPA Trust Service Criteria.
Technical safeguards, audit controls, and BAA available for healthcare deployments.
Information security management controls aligned to ISO/IEC 27001 annex requirements.
Each workspace is logically isolated. Multi-tenant architecture ensures no cross-tenant data leakage at the storage or query layer.
Configurable retention policies per workspace. Data deletion requests honored within 30 days, with cryptographic erasure confirmation.
Enterprise plans support regional data residency. Choose where your conversation and model data is stored and processed.
Full subprocessor list available on request. All subprocessors undergo security review and are contractually bound to data protection obligations.
Deployed on AWS and GCP data centers with physical access controls, environmental safeguards, and 24/7 on-site security.
Private VPCs, subnet isolation, and strict firewall rules. No public exposure of internal services or databases.
Layer 3/4 and layer 7 DDoS mitigation active at all edge locations. Web Application Firewall blocks OWASP Top 10 attack patterns.
Annual third-party penetration tests. Findings triaged and remediated within defined SLAs based on severity classification.
Multi-region failover, automated health checks, and self-healing infrastructure to meet enterprise availability requirements.
All infrastructure changes tracked, reviewed, and require approval before production deployment. Full rollback capability.
Talk to our security team or request our full security documentation and compliance reports.