NIVA's education AI chatbot handles admissions enquiries, course information, student support, financial aid queries, and staff HR · 24/7, in any language, without queue backlogs.
From first enquiry to graduation · NIVA keeps prospective and current students engaged, informed, and on track without overloading your teams.
Prospective students get instant answers on entry requirements, application deadlines, portfolio submission, and interview scheduling. NIVA qualifies intent and routes serious applicants to admissions staff.
Students explore modules, timetables, teaching formats, assessment methods, and career outcomes for any programme · instantly, without waiting for an open day or enrolment fair.
NIVA explains tuition fees, student loans, scholarship eligibility, bursaries, and payment plans. Students get clear, accurate answers and next steps · reducing financial anxiety at the point of decision.
Students access mental health resources, counselling appointment bookings, disability support queries, and academic pastoral services · sensitively handled, with clinical escalation for urgent situations.
Students explore careers services, CV workshops, internship opportunities, and employer events through chat. NIVA matches students to relevant resources based on their programme and stage.
Academic and support staff query HR policies, leave requests, payroll dates, IT helpdesk, and estates queries. NIVA deflects routine internal admin without consuming HR team bandwidth.
Every persona ships pre-trained with education domain knowledge, industry terminology, and sector-specific tone. Subscribe to the ones you need · no prompt engineering required.
From persona selection to live on your university website or student portal in under a day. NIVA handles the AI · your teams handle the relationships.
Choose the Education vertical from NIVA's domain library. The system auto-loads industry terminology, domain context, and sector-specific conversation starters.
Pick from 10+ pre-built education personas. Toggle on the roles your operation needs. Customise tone and trigger keywords in minutes.
Add your policies, manuals, FAQs, and product docs as PDFs or URLs. NIVA indexes them into a private vector database · your bot answers from your own content.
Drop a single line of HTML on your website or portal. The bot goes live fully branded. Update knowledge or swap personas instantly · no redeployment needed.
Upload your prospectus, programme specifications, and FAQs. NIVA answers student queries from your exact content · always accurate, always up to date when you update the source.
NIVA remembers returning students · their programme, application status, and previous queries. Every interaction is contextual to their stage in the student lifecycle.
Build enquiry-to-application flows in NIVA's no-code Flow Engine. Interest captured → application started → documents collected → confirmation sent, all automated.
NIVA integrates with Banner, Slate, Salesforce Education Cloud, and custom SIS/CRM systems. Enquiry data, application status, and student records sync automatically.
Deploy on your university website for prospective students and inside your student portal for current students · same bot, different knowledge bases, unified experience.
Auto-detect language and respond in 90+ languages. Essential for international recruitment · no language barrier at the first point of enquiry.
Book a 30-minute demo and see NIVA's education personas handling admissions queries, scholarship questions, and student support live.