Try the full product
Free trial
Every Premium feature, with 1,000 lifetime messages. No card required.
Free
1,000 lifetime messages
- 1,000 lifetime messages
- Every Premium feature included
- No credit card required
Simple, honest pricing
The free trial includes every Premium feature, with 1,000 lifetime messages. Upgrade when you need a monthly allowance. No per-message fees.
Solo & small business
Essential
An ongoing plan for a branded bot and your own content.
$39/ mo
Billed $468 / yr
- 3,000 messages / month
- Your brand and knowledge base
- Lead capture and email support
Growing teams & agencies
Premium
Flows, memory, and multi-channel for teams ready to scale.
$119/ mo
Billed $1428 / yr
- 15,000 messages / month
- Flows, memory, and channels
- Priority support
Large orgs & resellers
Enterprise
Scale, SLAs, and custom integrations with dedicated support.
Custom
Tailored to volume, stack, and SLA
- Custom volume and SLA
- ERP, on-premise, and reseller tools
- Dedicated manager
Compare plans
Free trial matches Premium on product features. The difference is 1,000 lifetime messages versus a monthly allowance.
| Feature | Free trial | Essential | Premium | Enterprise |
|---|---|---|---|---|
| Usage | ||||
| Messages | 1,000 lifetime | 3,000 / month | 15,000 / month | 100,000 / month |
| Team seats | 0 | 2 | 5 | Unlimited |
| Support | Priority | Priority | Dedicated manager + SLA | |
| Product | ||||
| No-code chatbot builder | ||||
| Personas | 5 + custom | 2 per bot | 5 + custom | Unlimited |
| Brand voice and white-label | ||||
| Knowledge base | 1 GB | 1 GB | 5 GB | Unlimited |
| Content sources | Files, URLs, and cloud | PDF, DOCX, URL, text | Files, URLs, and cloud | Files, cloud, and databases |
| Lead capture | ||||
| Analytics | ||||
| GDPR compliant | ||||
| Automation | ||||
| Smart forms | Unlimited | 2 | Unlimited | Unlimited |
| Visual flow builder | ||||
| Cross-session memory | ||||
| Tools and API calls in chat | ||||
| Goal-driven and proactive agents | ||||
| Live agent handoff | ||||
| Channels and integrations | ||||
| Embeddable web widget | ||||
| WhatsApp and extra channels | 0 | Up to 3 | All channels | |
| CRM integrations | ||||
| Teams, Slack, and Discord | ||||
| ERP integrations (SAP, Odoo, custom API) | ||||
| Enterprise | ||||
| Agency / reseller portal | ||||
| On-premise deployment | ||||
| SOC 2 / HIPAA / ISO 27001 readiness | ||||
All paid plans include a free first bot build session during onboarding. Questions? niva@nivalabs.ai or book a call.