NIVA's travel AI chatbot handles trip planning, booking assistance, visa queries, itinerary building, and emergency support · turning browsers into bookers and first-timers into loyal travellers.
NIVA handles the questions, research, and booking support that converts travel intent into confirmed bookings · at scale.
Travellers describe their dream trip · destination, duration, budget, travel style · and NIVA builds a personalised itinerary. Day-by-day plans, accommodation suggestions, and highlight activities included.
Customers get availability, pricing, and booking assistance for tours, hotels, and experiences through chat. NIVA captures intent and pushes structured bookings to your reservation system.
Travellers get accurate, up-to-date visa requirements, passport validity rules, and entry documentation checklists for any destination · reducing pre-departure anxiety and agent call volume.
Customers understand coverage details, claim procedures, and exclusions through chat. NIVA answers from your policy documentation and routes complex claims to specialist agents.
Travellers get emergency contact information, local transport guidance, restaurant recommendations, and on-the-ground support through the same chat interface · even while abroad.
Group coordinators manage multi-traveller bookings, rooming lists, and corporate travel policies through chat. NIVA handles complex group logistics that would otherwise require hours of email coordination.
Every persona ships pre-trained with travel & tourism domain knowledge, industry terminology, and sector-specific tone. Subscribe to the ones you need · no prompt engineering required.
From persona selection to live on your travel website in under a day. NIVA converts travel research into confirmed bookings · 24/7.
Choose the Travel & Tourism vertical from NIVA's domain library. The system auto-loads industry terminology, domain context, and sector-specific conversation starters.
Pick from 10+ pre-built travel & tourism personas. Toggle on the roles your operation needs. Customise tone and trigger keywords in minutes.
Add your policies, manuals, FAQs, and product docs as PDFs or URLs. NIVA indexes them into a private vector database · your bot answers from your own content.
Drop a single line of HTML on your website or portal. The bot goes live fully branded. Update knowledge or swap personas instantly · no redeployment needed.
Upload your destination guides, tour descriptions, hotel portfolios, and visa databases. NIVA answers traveller queries from your curated content · not generic internet search results.
NIVA remembers returning customers · their travel style, past destinations, and budget preferences. Every interaction is tailored · the bot recommends based on what they've loved before.
Build enquiry-to-booking flows in NIVA's no-code Flow Engine. Interest captured → itinerary built → quote sent → booking confirmed, all automated with human expert review at the right stage.
NIVA integrates with TourPlan, Travelport, Amadeus, and custom booking systems. Enquiry data, availability checks, and booking confirmations sync automatically.
Deploy on your travel website and WhatsApp Business. Travellers research and book on their preferred channel · NIVA delivers the same quality experience on both.
Auto-detect language and respond in 90+ languages. Essential for international travel brands serving diverse source markets · French, German, Arabic, Japanese, and more.
Book a 30-minute demo and see NIVA's travel personas planning itineraries, answering visa queries, and converting enquiries live.