Trip Planning & Itinerary Building
Travellers describe their dream trip · destination, duration, budget, travel style · and NIVA builds a personalised itinerary. Day-by-day plans, accommodation suggestions, and highlight activities included.
AI chatbot for Travel & Tourism
Travellers, Bookings & Experiences
NIVA's travel AI chatbot handles trip planning, booking assistance, visa queries, itinerary building, and emergency support · turning browsers into bookers and first-timers into loyal travellers.
- No usage-based billing
- Live across 25 industries
- White-label ready
JourneyBot
Travel & Tourism support · online
Hi! I'm JourneyBot. I can help plan trips, answer booking questions, explain visa requirements, and support you while travelling. Where are you headed?
Planning a 10-day trip to Japan in October for 2 people. Budget around $4,000.
October is perfect for Japan · autumn foliage peaks mid-October. At $4,000 for two, I'd suggest Tokyo (4 nights), Kyoto (3 nights), and Osaka (3 nights). Shall I build a day-by-day itinerary and check flights from London?
Ask JourneyBot anything…
Powered by NIVA
- 10+
- Travel Personas
- 24/7
- Traveller Support
- 0
- Code Required
Built forTravel AgenciesTour OperatorsDestination ManagementTourism BoardsOTAs
Every Traveller Moment · From Dream to Return
NIVA handles the questions, research, and booking support that converts travel intent into confirmed bookings · at scale.
Booking Assistance & Enquiries
Customers get availability, pricing, and booking assistance for tours, hotels, and experiences through chat. NIVA captures intent and pushes structured bookings to your reservation system.
Visa & Entry Requirements
Travellers get accurate, up-to-date visa requirements, passport validity rules, and entry documentation checklists for any destination · reducing pre-departure anxiety and agent call volume.
Travel Insurance Queries
Customers understand coverage details, claim procedures, and exclusions through chat. NIVA answers from your policy documentation and routes complex claims to specialist agents.
In-Destination Support
Travellers get emergency contact information, local transport guidance, restaurant recommendations, and on-the-ground support through the same chat interface · even while abroad.
Group & Corporate Travel
Group coordinators manage multi-traveller bookings, rooming lists, and corporate travel policies through chat. NIVA handles complex group logistics that would otherwise require hours of email coordination.
Questions your visitors ask
Examples from live travel & tourism deployments, answered in chat instead of routed to inbox.
“We're vegetarian and want a 2-week trip to India. Is it manageable for food?”
India is one of the world's most vegetarian-friendly destinations · most restaurants offer extensive veggie menus and many are entirely vegetarian. Rajasthan, Kerala, and Gujarat are particularly excellent. Shall I build a vegetarian-focused 2-week itinerary with accommodation options?
Why NIVA
Generic bots answer. NIVA acts.
Generic prompts from scratch
250+ industry personas, ready day one
FAQ replies and deflection
Flows, forms, and real actions
Credits, tokens, and add-ons
Flat pricing, full white-label
Teams already using NIVA
Live in 4 steps
From persona selection to live on your travel website in under a day. NIVA converts travel research into confirmed bookings · 24/7.
No-Code Admin
Pick Your Domain
Choose the Travel & Tourism vertical from NIVA's library with industry terminology built in.
Persona Library
Subscribe to Personas
Pick from 10+ pre-built travel & tourism personas. Toggle only the roles you need.
Knowledge + Flows
Add Knowledge & Workflows
Upload policies, manuals, and FAQs as PDFs or URLs into a private knowledge base.
One Script Tag
Embed Anywhere
Drop one script tag on your site. The bot goes live fully branded, no redeploy.
Pre-trained Travel & Tourism personas, ready on day one
Subscribe to expert roles with domain tone and knowledge already built in. Toggle live without prompt engineering.
Trip Planner Bot
Itineraries, destinations, budget
Booking Agent Bot
Availability, reservations, pricing
Visa & Entry Advisor
Requirements, documentation, rules
Travel Insurance Bot
Coverage, claims, exclusions
In-Destination Support Bot
On-trip help, emergencies, local tips
Group Travel Coordinator
Group bookings, rooming, logistics
+ 4 more travel & tourism personas available on your demo
Built for Travel & Tourism, not generic chatbots
Platform capabilities tuned for travel & tourism teams. Compliance standards are listed separately below.
Destination & Product Knowledge Base
Upload your destination guides, tour descriptions, hotel portfolios, and visa databases. NIVA answers traveller queries from your curated content · not generic internet search results.
Traveller Preference Memory
NIVA remembers returning customers · their travel style, past destinations, and budget preferences. Every interaction is tailored · the bot recommends based on what they've loved before.
Booking Funnel Automation
Build enquiry-to-booking flows in NIVA's no-code Flow Engine. Interest captured → itinerary built → quote sent → booking confirmed, all automated with human expert review at the right stage.
Reservation System Integration
NIVA integrates with TourPlan, Travelport, Amadeus, and custom booking systems. Enquiry data, availability checks, and booking confirmations sync automatically.
Trip Enquiry to Booking Flow
Trigger
Traveller enquires about Japan
Ask
Duration, budget, travel style
Build
Itinerary + quote generated
CRM
Lead captured, agent notified
Three engines. One travel & tourism bot.
Workflows, smart forms, and multi-persona routing from a single admin dashboard.
Workflow Automation
Flow Engine
Build multi-step automated workflows inside the chat: conditional branching, dynamic forms, persona handoffs, and webhook triggers.
Learn more Smart FormsSmart Form Engine
Define unlimited forms per bot. The AI reads conversation context and surfaces the right form automatically, inline in the widget.
Learn more Multi-Persona AIAgentic Personas
Run multiple AI agents in one widget. The orchestrator routes each message to the right persona automatically.
Learn moreOne script. Live on your site.
Drop a single line before </body> and your travel & tourism bot goes live, fully branded as JourneyBot.
Auto-branded
Your colours, avatar, and bot name in every channel.
Instantly updated
Change personas or flows in admin. No redeploy.
CORS-ready
Website, WhatsApp, and custom domains out of the box.
index.html
<!-- Before </body> -->
<script src="…/widget.js"></script>
✓ Domain: Travel & Tourism
✓ Bot: JourneyBot
✓ Personas: subscribed
✓ Status: Live
ComplianceGDPR / UK GDPRATOL / ABTA CompliancePCI DSS (Payment Handling)Package Travel Regulations 2018ASA Advertising StandardsFCDO Travel Advisory Integration
Ready to Convert More Travel Research Into Confirmed Bookings?
Book a 30-minute demo and see NIVA's travel personas planning itineraries, answering visa queries, and converting enquiries live.
Common questions
Quick answers before you book a demo.
NIVA's visa knowledge base is populated from your curated sources and updated regularly. It provides accurate requirements for passport/destination combinations your business serves. For complex multi-entry or work visa situations, it escalates to a specialist agent.
Still unsure? Send us your requirements and we will map the right personas for travel & tourism.
Related use cases
See how NIVA handles specific workflows in your space.
Related industries
Explore NIVA for adjacent verticals.