NIVA's fitness AI chatbot handles class bookings, membership queries, personal training schedules, nutrition guidance, and retention flows · keeping members engaged and reducing churn.
NIVA handles the admin conversation so your coaches focus on coaching and your members stay motivated.
Members browse the timetable and book classes, PT sessions, and spa appointments through chat · no app download required. NIVA syncs with your booking system and sends automatic reminders.
Members upgrade, freeze, cancel, or query their membership terms through chat. NIVA handles the conversation, applies the right policy, and updates your membership system via webhook.
Members get macro guidance, meal plan suggestions, hydration tips, and supplement advice from NIVA's nutrition persona · always within your approved dietary guidance, never as medical advice.
NIVA helps members set fitness goals, logs milestone check-ins, and celebrates progress · keeping motivation high between PT sessions and reducing passive churn.
New joiners get a guided intro · gym tour booking, induction scheduling, PT consultation offer, and class recommendations matched to their stated goals. First impressions built automatically.
NIVA detects at-risk members (inactivity signals, upcoming membership renewal) and triggers personalised re-engagement flows · a free PT session offer, a class recommendation, or a loyalty reward.
Every persona ships pre-trained with fitness & wellness domain knowledge, industry terminology, and sector-specific tone. Subscribe to the ones you need · no prompt engineering required.
From persona selection to live on your gym website or member app in under a day. NIVA keeps members connected · you keep them fit.
Choose the Fitness & Wellness vertical from NIVA's domain library. The system auto-loads industry terminology, domain context, and sector-specific conversation starters.
Pick from 10+ pre-built fitness & wellness personas. Toggle on the roles your operation needs. Customise tone and trigger keywords in minutes.
Add your policies, manuals, FAQs, and product docs as PDFs or URLs. NIVA indexes them into a private vector database · your bot answers from your own content.
Drop a single line of HTML on your website or portal. The bot goes live fully branded. Update knowledge or swap personas instantly · no redeployment needed.
Upload your timetable, class descriptions, membership T&Cs, and nutrition guides. NIVA answers member queries from your exact content · always accurate, never guessing.
NIVA remembers each member's favourite classes, dietary preferences, and fitness goals. Every interaction feels personal · not a generic FAQ bot.
Build inactivity-triggered re-engagement flows in NIVA's no-code Flow Engine. 14-day absence → personalised outreach → class recommendation → booking prompt, all automated.
NIVA integrates with Mindbody, Glofox, TeamUp, and custom gym management systems. Class bookings, membership updates, and payment queries sync to your system automatically.
Deploy on your gym website, member app, and WhatsApp. Members book and get support on their preferred channel · one bot, consistent experience everywhere.
Auto-detect language and respond in 90+ languages. Essential for multi-cultural communities and international wellness brands operating across multiple markets.
Book a 30-minute demo and see NIVA's fitness personas booking classes, handling membership queries, and re-engaging at-risk members live.