Class & Session Booking
Members browse the timetable and book classes, PT sessions, and spa appointments through chat · no app download required. NIVA syncs with your booking system and sends automatic reminders.
AI chatbot for Fitness & Wellness
Members, Classes & Coaches
NIVA's fitness AI chatbot handles class bookings, membership queries, personal training schedules, nutrition guidance, and retention flows · keeping members engaged and reducing churn.
- No usage-based billing
- Live across 25 industries
- White-label ready
FitBot
Fitness & Wellness support · online
Hi! I'm FitBot. I can help with class bookings, membership, PT sessions, nutrition advice, and more. What do you need?
I want to book a spin class this Thursday evening.
There's a Spin Blast at 18:30 with Coach Priya (8 spots left) and a Power Cycle at 19:15 with Coach Dan (3 spots left). Which works for you?
Ask FitBot anything…
Powered by NIVA
- 10+
- Fitness Personas
- 24/7
- Member Access
- 0
- Code Required
Built forGyms & Health ClubsPersonal TrainersWellness StudiosYoga & Pilates StudiosNutrition Clinics
Every Member Interaction · From First Visit to Long-Term Loyalty
NIVA handles the admin conversation so your coaches focus on coaching and your members stay motivated.
Membership Management
Members upgrade, freeze, cancel, or query their membership terms through chat. NIVA handles the conversation, applies the right policy, and updates your membership system via webhook.
Nutrition & Wellness Guidance
Members get macro guidance, meal plan suggestions, hydration tips, and supplement advice from NIVA's nutrition persona · always within your approved dietary guidance, never as medical advice.
Goal Setting & Progress Tracking
NIVA helps members set fitness goals, logs milestone check-ins, and celebrates progress · keeping motivation high between PT sessions and reducing passive churn.
New Member Onboarding
New joiners get a guided intro · gym tour booking, induction scheduling, PT consultation offer, and class recommendations matched to their stated goals. First impressions built automatically.
Churn Prevention & Re-engagement
NIVA detects at-risk members (inactivity signals, upcoming membership renewal) and triggers personalised re-engagement flows · a free PT session offer, a class recommendation, or a loyalty reward.
Questions your visitors ask
Examples from live fitness & wellness deployments, answered in chat instead of routed to inbox.
“I want to lose 8kg in 3 months. What classes should I focus on and what should I be eating?”
For 8kg in 3 months, aim for 3–4 sessions per week: 2 HIIT or Spin classes (high calorie burn), 1 Strength session (metabolic boost), and 1 yoga recovery. Nutrition-wise, a moderate calorie deficit of 400–500kcal/day works well. Want me to book your first week and connect you with a nutrition coach?
Why NIVA
Generic bots answer. NIVA acts.
Generic prompts from scratch
250+ industry personas, ready day one
FAQ replies and deflection
Flows, forms, and real actions
Credits, tokens, and add-ons
Flat pricing, full white-label
Teams already using NIVA
Live in 4 steps
From persona selection to live on your gym website or member app in under a day. NIVA keeps members connected · you keep them fit.
No-Code Admin
Pick Your Domain
Choose the Fitness & Wellness vertical from NIVA's library with industry terminology built in.
Persona Library
Subscribe to Personas
Pick from 10+ pre-built fitness & wellness personas. Toggle only the roles you need.
Knowledge + Flows
Add Knowledge & Workflows
Upload policies, manuals, and FAQs as PDFs or URLs into a private knowledge base.
One Script Tag
Embed Anywhere
Drop one script tag on your site. The bot goes live fully branded, no redeploy.
Pre-trained Fitness & Wellness personas, ready on day one
Subscribe to expert roles with domain tone and knowledge already built in. Toggle live without prompt engineering.
Class Booking Agent
Timetable, bookings, cancellations
Membership Manager Bot
Freeze, upgrade, cancel, billing
Nutrition Advisor Bot
Macros, meal plans, supplements
Goal Tracking Bot
Goal setting, milestones, motivation
New Member Onboarding Bot
Induction, PT consult, classes
Retention & Re-engagement Bot
Inactivity alerts, offers, rewards
+ 4 more fitness & wellness personas available on your demo
Built for Fitness & Wellness, not generic chatbots
Platform capabilities tuned for fitness & wellness teams. Compliance standards are listed separately below.
Class Library & Policy Knowledge Base
Upload your timetable, class descriptions, membership T&Cs, and nutrition guides. NIVA answers member queries from your exact content · always accurate, never guessing.
Member Preference Memory
NIVA remembers each member's favourite classes, dietary preferences, and fitness goals. Every interaction feels personal · not a generic FAQ bot.
Retention & Re-engagement Automation
Build inactivity-triggered re-engagement flows in NIVA's no-code Flow Engine. 14-day absence → personalised outreach → class recommendation → booking prompt, all automated.
Booking System & POS Integration
NIVA integrates with Mindbody, Glofox, TeamUp, and custom gym management systems. Class bookings, membership updates, and payment queries sync to your system automatically.
Member Retention Flow
Trigger
Member inactive for 14 days
Reach out
Personalised check-in message
Offer
Free PT session or class credit
Book
Session confirmed, churn prevented
Three engines. One fitness & wellness bot.
Workflows, smart forms, and multi-persona routing from a single admin dashboard.
Workflow Automation
Flow Engine
Build multi-step automated workflows inside the chat: conditional branching, dynamic forms, persona handoffs, and webhook triggers.
Learn more Smart FormsSmart Form Engine
Define unlimited forms per bot. The AI reads conversation context and surfaces the right form automatically, inline in the widget.
Learn more Multi-Persona AIAgentic Personas
Run multiple AI agents in one widget. The orchestrator routes each message to the right persona automatically.
Learn moreOne script. Live on your site.
Drop a single line before </body> and your fitness & wellness bot goes live, fully branded as FitBot.
Auto-branded
Your colours, avatar, and bot name in every channel.
Instantly updated
Change personas or flows in admin. No redeploy.
CORS-ready
Website, WhatsApp, and custom domains out of the box.
index.html
<!-- Before </body> -->
<script src="…/widget.js"></script>
✓ Domain: Fitness & Wellness
✓ Bot: FitBot
✓ Personas: subscribed
✓ Status: Live
ComplianceGDPR / UK GDPRICO Data StandardsEquality Act 2010Consumer Rights Act 2015ASA Advertising StandardsMedical Disclaimer Standards
Ready to Boost Member Retention Without More Staff?
Book a 30-minute demo and see NIVA's fitness personas booking classes, handling membership queries, and re-engaging at-risk members live.
Common questions
Quick answers before you book a demo.
Yes. NIVA integrates with Mindbody, Glofox, TeamUp, and Virtuagym via REST API. Class bookings, PT session scheduling, membership updates, and attendance data all sync automatically.
Still unsure? Send us your requirements and we will map the right personas for fitness & wellness.
Related use cases
See how NIVA handles specific workflows in your space.
Related industries
Explore NIVA for adjacent verticals.