NIVA's beauty AI chatbot handles appointment bookings, treatment consultations, aftercare guidance, product recommendations, and loyalty rewards · keeping your books full and clients coming back.
NIVA handles the bookings, consultations, and aftercare conversations that keep your treatment rooms full and your clients glowing.
Clients book treatments, consultations, and follow-ups 24/7 through chat · no calling, no hold music. NIVA syncs with your booking system, assigns the right therapist, and sends automated reminders.
NIVA answers pre-treatment questions · suitability criteria, contraindications, expected results, and recovery time · helping clients arrive informed and reducing consultation time on the day.
Post-treatment, NIVA sends personalised aftercare instructions, answers healing queries, and identifies any concerns that need clinical follow-up · proactively, without waiting for the client to call.
NIVA recommends homecare products matched to each client's skin type, treatment history, and goals · driving retail revenue while enhancing treatment results between visits.
Clients check loyalty points, redeem rewards, and access VIP-only promotions through chat. NIVA connects to your loyalty platform for personalised, real-time offers that drive repeat visits.
NIVA handles cancellations gracefully · offering an immediate re-book, waitlist placement, or deposit refund per your policy · minimising revenue loss from last-minute cancellations.
Every persona ships pre-trained with beauty & aesthetics domain knowledge, industry terminology, and sector-specific tone. Subscribe to the ones you need · no prompt engineering required.
From persona selection to live on your salon website or booking page in under a day. NIVA keeps your books full · you keep your clients beautiful.
Choose the Beauty & Aesthetics vertical from NIVA's domain library. The system auto-loads industry terminology, domain context, and sector-specific conversation starters.
Pick from 10+ pre-built beauty & aesthetics personas. Toggle on the roles your operation needs. Customise tone and trigger keywords in minutes.
Add your policies, manuals, FAQs, and product docs as PDFs or URLs. NIVA indexes them into a private vector database · your bot answers from your own content.
Drop a single line of HTML on your website or portal. The bot goes live fully branded. Update knowledge or swap personas instantly · no redeployment needed.
Upload your full treatment menu, contraindication lists, and aftercare protocols. NIVA answers every client query from your exact content · always accurate, always on-brand.
NIVA remembers returning clients · their treatment history, skin concerns, and product preferences. Every interaction is personalised to their journey, not a generic FAQ.
Build post-treatment follow-up flows in NIVA's no-code Flow Engine. Treatment complete → 48-hour aftercare check → 4-week re-booking prompt → loyalty reward notification.
NIVA integrates with Fresha, Treatwell, Phorest, Timely, and custom salon management systems. Bookings, client records, and retail sales sync automatically.
Deploy on your website, Instagram bio link, and WhatsApp Business. Clients book from wherever they find you · NIVA delivers the same premium experience on every channel.
For aesthetic treatments, NIVA collects medical history questionnaires and sends consent forms before the appointment · fully digital, compliant, and filed automatically.
Book a 30-minute demo and see NIVA's beauty personas booking appointments, answering treatment queries, and driving re-bookings live.