Appointment Booking & Scheduling
Clients book treatments, consultations, and follow-ups 24/7 through chat · no calling, no hold music. NIVA syncs with your booking system, assigns the right therapist, and sends automated reminders.
AI chatbot for Beauty & Aesthetics
Clients, Bookings & Treatments
NIVA's beauty AI chatbot handles appointment bookings, treatment consultations, aftercare guidance, product recommendations, and loyalty rewards · keeping your books full and clients coming back.
- No usage-based billing
- Live across 25 industries
- White-label ready
GlowBot
Beauty & Aesthetics support · online
Hi! I'm GlowBot. I can help with bookings, treatment information, aftercare, and product advice. What can I help with?
I want to book a lip filler appointment. What should I know beforehand?
Lip fillers take around 30–45 minutes. You'll need a consultation first (15 mins) to discuss desired results and check suitability. Avoid blood thinners for 48 hours before and plan for mild swelling for 2–3 days after. Shall I book your consultation?
Ask GlowBot anything…
Powered by NIVA
- 10+
- Beauty Personas
- 24/7
- Booking Access
- 0
- Code Required
Built forHair SalonsAesthetic ClinicsBeauty SpasIndependent TherapistsSalon Groups
Every Client Interaction · From Enquiry to Loyal Regular
NIVA handles the bookings, consultations, and aftercare conversations that keep your treatment rooms full and your clients glowing.
Treatment Consultation & Suitability
NIVA answers pre-treatment questions · suitability criteria, contraindications, expected results, and recovery time · helping clients arrive informed and reducing consultation time on the day.
Aftercare Guidance
Post-treatment, NIVA sends personalised aftercare instructions, answers healing queries, and identifies any concerns that need clinical follow-up · proactively, without waiting for the client to call.
Product Recommendations & Sales
NIVA recommends homecare products matched to each client's skin type, treatment history, and goals · driving retail revenue while enhancing treatment results between visits.
Loyalty & VIP Rewards
Clients check loyalty points, redeem rewards, and access VIP-only promotions through chat. NIVA connects to your loyalty platform for personalised, real-time offers that drive repeat visits.
Cancellation Management & Re-booking
NIVA handles cancellations gracefully · offering an immediate re-book, waitlist placement, or deposit refund per your policy · minimising revenue loss from last-minute cancellations.
Why NIVA
Generic bots answer. NIVA acts.
Generic prompts from scratch
250+ industry personas, ready day one
FAQ replies and deflection
Flows, forms, and real actions
Credits, tokens, and add-ons
Flat pricing, full white-label
Teams already using NIVA
Live in 4 steps
From persona selection to live on your salon website or booking page in under a day. NIVA keeps your books full · you keep your clients beautiful.
No-Code Admin
Pick Your Domain
Choose the Beauty & Aesthetics vertical from NIVA's library with industry terminology built in.
Persona Library
Subscribe to Personas
Pick from 10+ pre-built beauty & aesthetics personas. Toggle only the roles you need.
Knowledge + Flows
Add Knowledge & Workflows
Upload policies, manuals, and FAQs as PDFs or URLs into a private knowledge base.
One Script Tag
Embed Anywhere
Drop one script tag on your site. The bot goes live fully branded, no redeploy.
Pre-trained Beauty & Aesthetics personas, ready on day one
Subscribe to expert roles with domain tone and knowledge already built in. Toggle live without prompt engineering.
Booking Agent Bot
Appointments, consultations, reminders
Treatment Advisor Bot
Suitability, contraindications, results
Aftercare Support Bot
Post-treatment guidance, healing queries
Product Consultant Bot
Skincare recommendations, retail
Loyalty & VIP Agent
Points, rewards, exclusive offers
Cancellation Manager Bot
Cancellations, re-book, waitlist
+ 4 more beauty & aesthetics personas available on your demo
Built for Beauty & Aesthetics, not generic chatbots
Platform capabilities tuned for beauty & aesthetics teams. Compliance standards are listed separately below.
Treatment Menu Knowledge Base
Upload your full treatment menu, contraindication lists, and aftercare protocols. NIVA answers every client query from your exact content · always accurate, always on-brand.
Client History Memory
NIVA remembers returning clients · their treatment history, skin concerns, and product preferences. Every interaction is personalised to their journey, not a generic FAQ.
Aftercare & Re-booking Automation
Build post-treatment follow-up flows in NIVA's no-code Flow Engine. Treatment complete → 48-hour aftercare check → 4-week re-booking prompt → loyalty reward notification.
Booking System & POS Integration
NIVA integrates with Fresha, Treatwell, Phorest, Timely, and custom salon management systems. Bookings, client records, and retail sales sync automatically.
Post-Treatment Retention Flow
Trigger
Treatment completed
48hr check
Aftercare query answered
4-week
Re-booking prompt sent
Book
Next appointment confirmed
Three engines. One beauty & aesthetics bot.
Workflows, smart forms, and multi-persona routing from a single admin dashboard.
Workflow Automation
Flow Engine
Build multi-step automated workflows inside the chat: conditional branching, dynamic forms, persona handoffs, and webhook triggers.
Learn more Smart FormsSmart Form Engine
Define unlimited forms per bot. The AI reads conversation context and surfaces the right form automatically, inline in the widget.
Learn more Multi-Persona AIAgentic Personas
Run multiple AI agents in one widget. The orchestrator routes each message to the right persona automatically.
Learn moreOne script. Live on your site.
Drop a single line before </body> and your beauty & aesthetics bot goes live, fully branded as GlowBot.
Auto-branded
Your colours, avatar, and bot name in every channel.
Instantly updated
Change personas or flows in admin. No redeploy.
CORS-ready
Website, WhatsApp, and custom domains out of the box.
index.html
<!-- Before </body> -->
<script src="…/widget.js"></script>
✓ Domain: Beauty & Aesthetics
✓ Bot: GlowBot
✓ Personas: subscribed
✓ Status: Live
ComplianceGDPR / UK GDPRCQC Registration (Aesthetics)ICO Data StandardsConsumer Rights Act 2015JCCP Standards (Aesthetics)Medical Device Regulations
Ready to Keep Your Treatment Rooms Full · Automatically?
Book a 30-minute demo and see NIVA's beauty personas booking appointments, answering treatment queries, and driving re-bookings live.
Common questions
Quick answers before you book a demo.
Yes. NIVA integrates with Fresha, Treatwell, Phorest, Timely, and Mindbody via REST API. Appointment bookings, client records, and treatment history sync automatically · no double entry.
Still unsure? Send us your requirements and we will map the right personas for beauty & aesthetics.
Related use cases
See how NIVA handles specific workflows in your space.
Related industries
Explore NIVA for adjacent verticals.