Purchase Order Status & Tracking
Internal teams and suppliers check PO status, delivery ETAs, and goods receipt confirmations through chat. NIVA integrates with your ERP for live PO data · reducing buyer and supplier coordination calls.
AI chatbot for Supply Chain
Procurement, Suppliers & Operations
NIVA's supply chain AI chatbot handles supplier queries, purchase order status, inventory levels, procurement requests, compliance documentation, and logistics coordination · reducing procurement team response times and keeping supply chains flowing.
- No usage-based billing
- Live across 25 industries
- White-label ready
SupplyBot
Supply Chain support · online
Hello! I'm SupplyBot. I can help with purchase order status, supplier queries, inventory levels, and procurement requests. What do you need?
What's the status of PO-88421 and when will it arrive?
PO-88421 (500 units SKU-3821, Carbon Steel Bolts) was confirmed by FastenerTech on March 12th. Current status: In transit · departed Rotterdam March 16th. Expected arrival: March 22nd at your Birmingham warehouse. No customs holds flagged. Want me to send a delivery alert when it arrives?
Ask SupplyBot anything…
Powered by NIVA
- 10+
- Supply Chain Personas
- 24/7
- Supplier Access
- 0
- Code Required
Built forProcurement TeamsSuppliers & VendorsManufacturers3PL ProvidersGlobal Supply Chains
Every Supply Chain Query · Procurement to Delivery
NIVA handles the PO status queries, supplier onboarding questions, and inventory checks that slow down procurement and operations teams · so they focus on strategic sourcing.
Inventory Level Queries
Production planners and operations teams check stock levels, reorder points, and safety stock status through chat. NIVA surfaces ERP inventory data in real time · reducing the spreadsheet-chasing that delays production decisions.
Supplier Onboarding & Qualification
New suppliers complete qualification questionnaires, submit certifications (ISO, SMETA, FSC), and receive onboarding checklists through chat · reducing procurement team time on supplier due diligence.
Procurement Documentation
Buyers and suppliers retrieve purchase orders, goods receipt notes, and delivery confirmations through chat. NIVA surfaces the correct document from your ERP instantly · eliminating email chains for routine document requests.
Supplier Compliance & ESG Queries
Procurement teams query supplier ethical trading standards, modern slavery obligations, carbon footprint data, and regulatory compliance status through chat · supporting Scope 3 emissions reporting and ESG due diligence.
Demand Planning & Forecast Queries
Planners query demand forecasts, production schedules, and capacity availability through chat. NIVA surfaces planning data and flags shortfalls or overstock risks · improving supply chain visibility without report generation.
Questions your visitors ask
Examples from live supply chain deployments, answered in chat instead of routed to inbox.
“Which of our top 10 suppliers are due for ISO 9001 certificate renewal in the next 90 days?”
Three of your top 10 suppliers have ISO 9001 certificates expiring within 90 days: FastenerTech (expires April 30th), PrecisionCast Ltd (expires May 14th), and SteelWorks GmbH (expires June 2nd). I've sent renewal reminders to all three and flagged this to your supplier quality team. Shall I also schedule verification calls?
Why NIVA
Generic bots answer. NIVA acts.
Generic prompts from scratch
250+ industry personas, ready day one
FAQ replies and deflection
Flows, forms, and real actions
Credits, tokens, and add-ons
Flat pricing, full white-label
Teams already using NIVA
Live in 4 steps
From persona selection to live on your supplier portal or procurement intranet in under a day. NIVA connects buyers and suppliers with the information they need · instantly.
No-Code Admin
Pick Your Domain
Choose the Supply Chain vertical from NIVA's library with industry terminology built in.
Persona Library
Subscribe to Personas
Pick from 10+ pre-built supply chain personas. Toggle only the roles you need.
Knowledge + Flows
Add Knowledge & Workflows
Upload policies, manuals, and FAQs as PDFs or URLs into a private knowledge base.
One Script Tag
Embed Anywhere
Drop one script tag on your site. The bot goes live fully branded, no redeploy.
Pre-trained Supply Chain personas, ready on day one
Subscribe to expert roles with domain tone and knowledge already built in. Toggle live without prompt engineering.
PO Tracking Bot
PO status, ETAs, goods receipt
Inventory Query Bot
Stock levels, reorder, safety stock
Supplier Onboarding Bot
Qualification, certifications, checklist
Procurement Docs Bot
POs, GRNs, delivery confirmations
Compliance & ESG Bot
Modern slavery, Scope 3, SMETA
Demand Planning Bot
Forecasts, schedules, capacity
+ 4 more supply chain personas available on your demo
Built for Supply Chain, not generic chatbots
Platform capabilities tuned for supply chain teams. Compliance standards are listed separately below.
Procurement Policy Knowledge Base
Upload your procurement policies, supplier codes of conduct, approved vendor lists, and category strategies. NIVA answers buyer and supplier queries from your exact procurement governance documentation.
Supplier & PO Context Memory
NIVA tracks each supplier's active POs, qualification status, and communication history · giving procurement teams full context on every supplier relationship without database searches.
Supplier Onboarding Flow Automation
Build qualification questionnaire flows, certification collection workflows, and approval notification sequences in NIVA's no-code Flow Engine. New suppliers onboarded in days, not weeks.
ERP & Procurement System Integration
NIVA integrates with SAP MM/SRM, Oracle Procurement, Coupa, Jaggaer, and custom ERP platforms. PO data, inventory levels, and supplier records sync in real time.
Supplier Qualification Flow
Trigger
New supplier submits registration
Qualify
Questionnaire, certifications collected
Approve
Risk score assigned, approved vendor
ERP
Vendor master created automatically
Three engines. One supply chain bot.
Workflows, smart forms, and multi-persona routing from a single admin dashboard.
Workflow Automation
Flow Engine
Build multi-step automated workflows inside the chat: conditional branching, dynamic forms, persona handoffs, and webhook triggers.
Learn more Smart FormsSmart Form Engine
Define unlimited forms per bot. The AI reads conversation context and surfaces the right form automatically, inline in the widget.
Learn more Multi-Persona AIAgentic Personas
Run multiple AI agents in one widget. The orchestrator routes each message to the right persona automatically.
Learn moreOne script. Live on your site.
Drop a single line before </body> and your supply chain bot goes live, fully branded as SupplyBot.
Auto-branded
Your colours, avatar, and bot name in every channel.
Instantly updated
Change personas or flows in admin. No redeploy.
CORS-ready
Website, WhatsApp, and custom domains out of the box.
index.html
<!-- Before </body> -->
<script src="…/widget.js"></script>
✓ Domain: Supply Chain
✓ Bot: SupplyBot
✓ Personas: subscribed
✓ Status: Live
ComplianceGDPR / UK GDPRModern Slavery Act 2015ISO 9001 / 14001 StandardsCIPS Ethical CodeBribery Act 2010Scope 3 Carbon Reporting
Ready to Connect Your Buyers and Suppliers With Instant, Accurate Information?
Book a 30-minute demo and see NIVA's supply chain personas handling PO tracking, supplier onboarding, and inventory queries live.
Common questions
Quick answers before you book a demo.
Yes. NIVA integrates with SAP MM, SAP SRM, Oracle Procurement, Coupa, and Jaggaer via REST API. Live PO status, goods receipt confirmations, and inventory data are surfaced in chat from your ERP system.
Still unsure? Send us your requirements and we will map the right personas for supply chain.
Related use cases
See how NIVA handles specific workflows in your space.
Related industries
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