Missed Enquiries
Busy when they write
Someone asks about renewable energy pricing or availability while you're with a customer · and never hears back the same day.
AI chatbot for
Renewable Energy
Customers, Projects & Operations
When renewable energy customers ask about solar pv installation enquiries, battery storage queries, and export tariff & subsidy support after hours, someone still needs to reply. NIVA answers from your own info, books the next step, and notifies your team · so warm enquiries do not go cold overnight.
- No usage-based billing
- Live across 25 industries
- White-label ready
10+
Renewables Personas
24/7
Customer Access
0
Code Required
Built for
Solar InstallersWind EnergyBattery StorageEV ChargingCommercial PV
Current Challenges
If this sounds familiar, keep reading
Most renewable energyoperators aren't looking for complex tech. They want to plug real revenue leaks: fewer missed opportunities, less phone fatigue, and more automatic bookings.
Support Overhead
Same questions, every week
Your staff answer the same FAQs on phone and chat. Real work · quotes, visits, sales · waits in the queue.
Off-hours Dropoff
Warm leads go quiet
Night and weekend visitors leave without a path to book. By morning, many have chosen someone faster.
Core Capabilities
Where this helps day to day
Common renewable energy situations your team still handles by phone and inbox · answered on the website instead.
Solar PV Installation Enquiries
Homeowners and businesses enquire about solar panel installation, costs, roof suitability, and payback periods through chat. NIVA qualifies the opportunity and books site surveys · converting online interest into real sales pipeline.
Battery Storage Queries
Customers query battery storage options, compatibility with existing solar, virtual power plant programmes, and EV charging integration. NIVA answers from your approved product range and books battery consultations.
Export Tariff & Subsidy Support
Customers query Smart Export Guarantee (SEG) rates, FIT legacy payments, ROC values, and OZEV grant eligibility. NIVA provides accurate, up-to-date information · reducing finance team query volume on subsidy questions.
Grid Connection Queries
Developers and commercial customers query grid connection application processes, DNO requirements, and connection capacity. NIVA answers from your approved technical guidance and routes complex grid queries to your engineering team.
O&M Documentation & Support
Operations teams query inverter fault codes, performance monitoring data, maintenance schedules, and warranty claims for renewable energy assets. NIVA retrieves the right technical documentation from your O&M system.
Planning & Environmental Compliance
Project developers query planning application requirements for solar farms, wind turbines, and battery storage installations · including Environmental Impact Assessment triggers and habitat survey requirements.
What customers actually ask
Real questions from renewable energywebsites · answered in chat so your team isn't repeating them.
“We have a 5,000 sqm industrial unit with south-facing roof. What solar capacity could we fit and what's the commercial case?”
U
AI
A 5,000 sqm south-facing industrial roof could accommodate approximately 350–500kWp of commercial PV depending on roof structure and load-bearing capacity. At typical commercial electricity prices, that could offset $80,000–$120,000 of annual electricity costs. With a Power Purchase Agreement (PPA), you pay no capital cost and receive immediate bill savings from day one. Payback for owned systems is typically 4–7 years for C&I installations. Shall I arrange a free commercial solar feasibility assessment?
Auto-resolved by Niva
“What does adding a 10kWh battery to a solar installation cost, and what's the payback like?”
U
AI
A 10kWh battery adds roughly $4,800 installed. For a typical household it lifts self-consumption from about 45 to 80 percent, shortening total system payback by 2 to 3 years. Share your postcode and monthly bill and I'll run your numbers now.
Auto-resolved by Niva
Why teams switch
Not another chatbot toy. A front desk that works overnight.
Missed enquiries after hours
Every website visitor gets a reply · days, nights, weekends
Your team repeats the same answers
Policies and pricing answered from your docs · consistently
Leads cool off waiting for a call back
Bookings, forms, and next steps happen in the chat
Teams already using NIVA
Up and running in a day
You do not need a developer on retainer. We help you set up renewable energy answers, then it lives on your website.
01
15 minutes
Tell us your business
Share how renewable energy customers find you today · website, WhatsApp, ads. We map the questions that lose you money when unanswered.
02
Your team
Pick who answers what
Turn on helpers for sales, support, or bookings. They already speak renewable energy · you choose which ones stay on.
03
Your docs
Add the knowledge you already have
Upload price lists, FAQs, policies, or page links. The assistant only answers from what you approve.
04
Go live
Put it on your website
It appears as your brand on the site you already run. No rebuild. Most teams are live within a day.
Ready-made renewable energy helpers
Sales, support, bookings · switch on the roles you need. No writing from scratch.
Solar Enquiry Bot
Residential/commercial PV, cost, survey
Knowledge SyncLead Flow
Battery Storage Bot
Storage options, EVs, virtual power plant
Knowledge SyncLead Flow
Tariff & Subsidy Bot
SEG, FIT, ROC, OZEV grants
Knowledge SyncLead Flow
Grid Connection Bot
DNO, G99, connection applications
Knowledge SyncLead Flow
O&M Support Bot
Fault codes, performance, maintenance
Knowledge SyncLead Flow
Planning & Compliance Bot
Planning, EIA, habitat, consents
Knowledge SyncLead Flow
+ 4 more renewable energy roles available on your walkthrough
Built around how renewable energy teams actually work
Practical pieces that save time · not a pile of AI features to configure.
Renewable Energy Knowledge Base
Upload your product specifications, tariff guides, planning policy summaries, and technical installation guides. NIVA answers every customer and technical query from your approved content.
Customer & Site Memory
NIVA remembers each customer's property, existing installations, and enquiry history · giving personalised recommendations rather than generic answers.
Enquiry to Survey Flow Automation
Build solar enquiry qualification flows and survey booking sequences in NIVA's guided chat steps. Trigger CRM lead creation and surveyor scheduling automatically.
CRM & Monitoring Platform Integration
NIVA integrates with SolarEdge, Huawei FusionSolar, SalesForce, and custom O&M platforms. Survey bookings, performance data, and fault alerts sync automatically.
Solar Installation Enquiry Flow
Trigger
Homeowner enquires about solar
Qualify
Roof type, energy bill, battery interest
Book
Free survey and quote scheduled
CRM
Lead created, surveyor allocated
What visitors can actually get done
Beyond FAQs · for renewable energy businesses that sell and support online.
Stop chasing
Work finished in the chat
Collect the right details, book the appointment, and notify your team · without bouncing visitors to another form.
See how it works Capture cleanlyDetails you can act on
When someone is ready, the chat asks for name, dates, budget, or requirements · and lands it in your inbox or CRM.
See how it works Feel humanThe right helper, every time
Sales, support, or bookings · visitors get the specialist answer they need, without choosing menus.
See how it worksOn your website. Looking like your brand.
Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.
- No big rebuild of your website
- Changes show up for visitors without a re-launch
- We can add it with you on the demo call if you prefer
What founders usually ask
- Do I need a developer?
- Helpful if you have one · not required. Many renewable energy teams paste one line or let us place it.
- How fast will I see value?
- Most start capturing overnight enquiries in the first week once knowledge and booking paths are set.
- What if it's not a fit?
- Tell us how you work today. We'll say plainly if a simpler setup or a rival product is better.
Compliance & Security
MCS (Microgeneration Certification Scheme)G98/G99 Grid Connection StandardsGDPR / UK GDPREIA RegulationsPlanning Policy GuidanceBSS Building Safety Standards
See if this fits your renewable energy business
Tell us how enquiries come in today. In 30 minutes we will show what NIVA would catch overnight · or say honestly if you are better with something simpler.
Common questions
Straight answers before you book time.
Yes. Upload your technical specifications, product datasheets, and installation guides. NIVA answers inverter, battery, and grid connection questions from your approved documentation · no hallucinated technical specifications.
Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for renewable energy.
Solutions Focus
Related use cases
See how NIVA handles day-to-day work in your space.
Vertical Markets
Related industries
Explore conversational agent options for adjacent vertical systems.
Niva Ecosystem