Missed Enquiries
Busy when they write
Someone asks about marketing agencies pricing or availability while you're with a customer · and never hears back the same day.
AI chatbot for
Marketing Agencies
Clients, Campaigns & New Business
When marketing agencies customers ask about new business qualification & lead capture, campaign brief capture, and campaign performance queries after hours, someone still needs to reply. NIVA answers from your own info, books the next step, and notifies your team · so warm enquiries do not go cold overnight.
- No usage-based billing
- Live across 25 industries
- White-label ready
10+
Agency Personas
24/7
Client Access
0
Code Required
Built for
Performance AgenciesCreative AgenciesSEO & Content AgenciesMedia Buying AgenciesFull-Service Agencies
Current Challenges
If this sounds familiar, keep reading
Most marketing agenciesoperators aren't looking for complex tech. They want to plug real revenue leaks: fewer missed opportunities, less phone fatigue, and more automatic bookings.
Support Overhead
Same questions, every week
Your staff answer the same FAQs on phone and chat. Real work · quotes, visits, sales · waits in the queue.
Off-hours Dropoff
Warm leads go quiet
Night and weekend visitors leave without a path to book. By morning, many have chosen someone faster.
Core Capabilities
Where this helps day to day
Common marketing agencies situations your team still handles by phone and inbox · answered on the website instead.
New Business Qualification & Lead Capture
NIVA qualifies inbound new business enquiries · collecting budget, service requirement, timeline, and decision-maker details · and books discovery calls with the right team lead. Converts website visitors into qualified pipeline 24/7.
Campaign Brief Capture
Clients submit new campaign briefs through chat · NIVA collects objectives, audience, budget, channels, timeline, and KPIs in a structured format, pre-populating your project management system and saving briefing meeting time.
Campaign Performance Queries
Clients query campaign performance, spend pacing, and ROAS mid-month through chat. NIVA integrates with your reporting dashboard to surface client-specific metrics · reducing monthly report anxiety calls and improving client confidence.
Client Meeting & Approval Scheduling
NIVA schedules creative review calls, QBRs, and approval meetings through chat · checking team and client availability and sending invites automatically. Eliminates the back-and-forth email chains that consume account manager time.
Award & Case Study Support
NIVA helps internal teams compile award entries and case studies by surfacing campaign results, client quotes, and performance data from your knowledge base · reducing the time creative and strategy teams spend on award season admin.
Supplier & Partner Enquiries
Media owners, technology vendors, and freelancers submit partnership and supplier enquiries through chat. NIVA collects the relevant details and routes genuine opportunities to your head of operations · filtering out low-quality approaches.
What customers actually ask
Real questions from marketing agencieswebsites · answered in chat so your team isn't repeating them.
“How is our Meta campaign performing this week? We're worried about CPA since iOS changes.”
U
AI
This week (Mon–Thu): Meta spend is $12,400 of your $18k weekly budget, pacing at 95% to target. CPA is $28.40 against your $30 target · so you're actually ahead of target. iOS signal loss is impacting reported conversions by approximately 20% but we're using Conversions API data to recover those signals. True CPA is tracking well. I'll share the full weekly report on Friday · but the short answer is you're on track. Any specific campaigns you want me to pull?
Auto-resolved by Niva
“What would a monthly SEO retainer look like for a 200-page ecommerce site?”
U
AI
For that size, retainers start at $1,800 per month covering technical SEO, content, and monthly reporting, with a 6-month initial term. First step is a free audit of your site, which takes us 3 days. Want me to kick that off with your URL?
Auto-resolved by Niva
Why teams switch
Not another chatbot toy. A front desk that works overnight.
Missed enquiries after hours
Every website visitor gets a reply · days, nights, weekends
Your team repeats the same answers
Policies and pricing answered from your docs · consistently
Leads cool off waiting for a call back
Bookings, forms, and next steps happen in the chat
Teams already using NIVA
Up and running in a day
You do not need a developer on retainer. We help you set up marketing agencies answers, then it lives on your website.
01
15 minutes
Tell us your business
Share how marketing agencies customers find you today · website, WhatsApp, ads. We map the questions that lose you money when unanswered.
02
Your team
Pick who answers what
Turn on helpers for sales, support, or bookings. They already speak marketing agencies · you choose which ones stay on.
03
Your docs
Add the knowledge you already have
Upload price lists, FAQs, policies, or page links. The assistant only answers from what you approve.
04
Go live
Put it on your website
It appears as your brand on the site you already run. No rebuild. Most teams are live within a day.
Ready-made marketing agencies helpers
Sales, support, bookings · switch on the roles you need. No writing from scratch.
New Business Bot
Lead qualification, brief capture, call booking
Knowledge SyncLead Flow
Brief Capture Bot
Campaign briefs, objectives, KPIs, timeline
Knowledge SyncLead Flow
Reporting Query Bot
Performance, spend pacing, ROAS, dashboard
Knowledge SyncLead Flow
Scheduling & Approvals Bot
Creative reviews, QBRs, approval meetings
Knowledge SyncLead Flow
Awards & Case Study Bot
Entry compilation, results, client quotes
Knowledge SyncLead Flow
Supplier & Partner Bot
Partnership enquiries, vendor filtering
Knowledge SyncLead Flow
+ 4 more marketing agencies roles available on your walkthrough
Built around how marketing agencies teams actually work
Practical pieces that save time · not a pile of AI features to configure.
Agency Credentials & Case Study Knowledge Base
Upload your agency credentials, case studies, service descriptions, and client onboarding guides. NIVA gives new business enquirers compelling, accurate answers about your capabilities · 24/7, in the tone of your brand.
Client & Campaign Memory
NIVA tracks each client's campaign history, open briefs, and satisfaction signals across sessions · giving account managers context on every client interaction and enabling proactive upsell conversations.
New Business & Client Onboarding Flow Automation
Build new business nurture sequences, brief collection workflows, and QBR scheduling flows in NIVA's guided chat steps. New enquiry → qualification → discovery call → onboarding, all automated with the right human touchpoints.
CRM, Project Management & Reporting Integration
NIVA integrates with HubSpot, Salesforce, Monday.com, Asana, and Looker Studio. New business enquiries log to your CRM, briefs create project management tasks, and client reporting data surfaces from your dashboard platform.
New Business Qualification Flow
Trigger
Prospect visits agency website
Qualify
Budget, service, timeline captured
Score
Qualified lead flagged to BD team
Book
Discovery call confirmed in CRM
What visitors can actually get done
Beyond FAQs · for marketing agencies businesses that sell and support online.
Stop chasing
Work finished in the chat
Collect the right details, book the appointment, and notify your team · without bouncing visitors to another form.
See how it works Capture cleanlyDetails you can act on
When someone is ready, the chat asks for name, dates, budget, or requirements · and lands it in your inbox or CRM.
See how it works Feel humanThe right helper, every time
Sales, support, or bookings · visitors get the specialist answer they need, without choosing menus.
See how it worksOn your website. Looking like your brand.
Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.
- No big rebuild of your website
- Changes show up for visitors without a re-launch
- We can add it with you on the demo call if you prefer
What founders usually ask
- Do I need a developer?
- Helpful if you have one · not required. Many marketing agencies teams paste one line or let us place it.
- How fast will I see value?
- Most start capturing overnight enquiries in the first week once knowledge and booking paths are set.
- What if it's not a fit?
- Tell us how you work today. We'll say plainly if a simpler setup or a rival product is better.
Compliance & Security
GDPR / UK GDPRPECR (Email & SMS Marketing)ASA/CAP Advertising StandardsICO Data StandardsIPA Professional Standards
See if this fits your marketing agencies business
Tell us how enquiries come in today. In 30 minutes we will show what NIVA would catch overnight · or say honestly if you are better with something simpler.
Common questions
Straight answers before you book time.
Yes. NIVA's new business helper collects budget, service requirement, decision-maker status, and timeline through conversation · scoring leads against your ICP criteria and routing qualified opportunities to your BD team. Unqualified enquiries receive helpful information without consuming team time.
Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for marketing agencies.
Solutions Focus
Related use cases
See how NIVA handles day-to-day work in your space.
Vertical Markets
Related industries
Explore conversational agent options for adjacent vertical systems.
Niva Ecosystem