Quote Requests & Estimates
Customers describe their job and NIVA provides indicative estimates, collects property details, and books a survey visit or confirmed appointment · converting website visitors into booked jobs 24/7.
AI chatbot for Home Services
Bookings, Quotes & Customer Service
NIVA's home services AI chatbot handles service booking, quote requests, job status updates, repeat scheduling, and customer reviews · converting enquiries into booked jobs and one-time customers into loyal regulars.
- No usage-based billing
- Live across 25 industries
- White-label ready
HomeBot
Home Services support · online
Hello! I'm HomeBot. I can help with service bookings, quotes, job updates, and repeat scheduling. What do you need?
I need a plumber for a dripping tap and I also want to book a boiler service. Can you help?
Absolutely! We can combine both into one visit · a dripping tap repair typically takes 30–45 minutes, and a boiler service 1–1.5 hours. Total estimate: $180–$240 including parts (subject to tap assessment). We have availability this Thursday afternoon or Saturday morning. Which works for you?
Ask HomeBot anything…
Powered by NIVA
- 10+
- Home Services Personas
- 24/7
- Customer Access
- 0
- Code Required
Built forPlumbersElectriciansHeating EngineersDecoratorsGeneral Builders
Every Home Services Interaction · From First Enquiry to Repeat Booking
NIVA handles the quote requests, booking confirmations, and job status queries that take tradespeople away from the tools · keeping your diary full and customers happy.
Service Booking & Scheduling
Customers book plumbing, electrical, heating, and maintenance services through chat · selecting slots that fit their availability. NIVA syncs with your job management system and sends automated appointment confirmations.
Job Status Updates
Customers check when their tradesperson is arriving, track job completion, and receive post-job summaries through chat · reducing the inbound calls asking 'where is the engineer?'
Annual Service Reminders
NIVA sends proactive reminders for boiler services, electrical inspections (EICR), gas safety checks, and gutter clears · converting one-off customers into recurring revenue without sales effort.
Compliance & Certification Queries
Customers query Gas Safe registration, NICEIC certification, and insurance details before booking. NIVA answers from your business documentation · building customer confidence and reducing pre-booking hesitation.
Post-Job Feedback & Reviews
NIVA sends post-job satisfaction surveys, collects NPS scores, and directs happy customers to Google or Checkatrade for reviews · building your online reputation automatically.
Questions your visitors ask
Examples from live home services deployments, answered in chat instead of routed to inbox.
“Is your engineer Gas Safe registered and do you carry public liability insurance? I want to make sure before booking.”
Yes · all our heating engineers are Gas Safe registered (registration number available on request). We carry $2 million public liability insurance, and all electrical work is carried out by NICEIC-certified electricians. We're also members of the APHC (Association of Plumbing & Heating Contractors). Happy to share any certificates before your booking is confirmed.
Why NIVA
Generic bots answer. NIVA acts.
Generic prompts from scratch
250+ industry personas, ready day one
FAQ replies and deflection
Flows, forms, and real actions
Credits, tokens, and add-ons
Flat pricing, full white-label
Teams already using NIVA
Live in 4 steps
From persona selection to live on your home services website in under a day. NIVA books jobs while you're on the tools.
No-Code Admin
Pick Your Domain
Choose the Home Services vertical from NIVA's library with industry terminology built in.
Persona Library
Subscribe to Personas
Pick from 10+ pre-built home services personas. Toggle only the roles you need.
Knowledge + Flows
Add Knowledge & Workflows
Upload policies, manuals, and FAQs as PDFs or URLs into a private knowledge base.
One Script Tag
Embed Anywhere
Drop one script tag on your site. The bot goes live fully branded, no redeploy.
Pre-trained Home Services personas, ready on day one
Subscribe to expert roles with domain tone and knowledge already built in. Toggle live without prompt engineering.
Quote Request Bot
Estimates, job description, survey booking
Booking & Scheduling Bot
Appointments, slots, confirmations
Job Status Bot
Engineer ETA, completion, summaries
Annual Reminder Bot
Boiler, EICR, gas safety reminders
Credentials & Compliance Bot
Gas Safe, NICEIC, insurance queries
Review & Feedback Bot
NPS, Google, Checkatrade prompts
+ 4 more home services personas available on your demo
Built for Home Services, not generic chatbots
Platform capabilities tuned for home services teams. Compliance standards are listed separately below.
Services & Pricing Knowledge Base
Upload your service descriptions, price guides, certifications, and FAQ library. NIVA answers every customer query accurately · what's included, how long it takes, and what it costs.
Customer & Property Memory
NIVA remembers returning customers · their property type, past jobs, and service preferences. Every interaction is personalised · feeling like a trusted local tradesperson.
Annual Reminder Flow Automation
Build annual service reminder sequences and post-job review request flows in NIVA's no-code Flow Engine. Keep your diary full year-round with automated customer touchpoints.
Job Management System Integration
NIVA integrates with Jobber, Tradify, ServiceM8, and custom job management platforms. Bookings, job status, and customer records sync automatically · no double entry.
Boiler Service Reminder Flow
Trigger
11 months since last boiler service
Remind
WhatsApp message sent to customer
Book
Appointment confirmed in job system
Diary
Engineer scheduled, reminder sent
Three engines. One home services bot.
Workflows, smart forms, and multi-persona routing from a single admin dashboard.
Workflow Automation
Flow Engine
Build multi-step automated workflows inside the chat: conditional branching, dynamic forms, persona handoffs, and webhook triggers.
Learn more Smart FormsSmart Form Engine
Define unlimited forms per bot. The AI reads conversation context and surfaces the right form automatically, inline in the widget.
Learn more Multi-Persona AIAgentic Personas
Run multiple AI agents in one widget. The orchestrator routes each message to the right persona automatically.
Learn moreOne script. Live on your site.
Drop a single line before </body> and your home services bot goes live, fully branded as HomeBot.
Auto-branded
Your colours, avatar, and bot name in every channel.
Instantly updated
Change personas or flows in admin. No redeploy.
CORS-ready
Website, WhatsApp, and custom domains out of the box.
index.html
<!-- Before </body> -->
<script src="…/widget.js"></script>
✓ Domain: Home Services
✓ Bot: HomeBot
✓ Personas: subscribed
✓ Status: Live
ComplianceGDPR / UK GDPRGas Safe RegulationsNICEIC / Part P ElectricalConsumer Rights Act 2015Public Liability InsuranceICO Data Standards
Ready to Keep Your Diary Full Without Answering Every Enquiry Yourself?
Book a 30-minute demo and see NIVA's home services personas handling quote requests, bookings, and annual service reminders live.
Common questions
Quick answers before you book a demo.
Yes. NIVA integrates with Jobber, ServiceM8, Tradify, and Commusoft via REST API. Jobs booked through NIVA are created in your system with customer details, address, and job description pre-populated.
Still unsure? Send us your requirements and we will map the right personas for home services.
Related use cases
See how NIVA handles specific workflows in your space.
Related industries
Explore NIVA for adjacent verticals.