NIVA's dental AI chatbot handles appointment booking, NHS vs private cost queries, treatment information, emergency triage, and patient recalls · reducing front desk workload while improving patient experience.
DentaBot
Dental support · online
Powered by NIVA
NIVA handles the appointment calls, cost queries, and emergency triage that overwhelm dental receptions · so your team spends more time on chairside care, less on the phone.
Patients book routine check-ups, hygienist appointments, and emergency slots through chat. NIVA integrates with your practice management system for real-time availability and sends automated recall reminders for patients overdue a check-up.
Patients describe dental emergencies · toothache, broken tooth, lost crown, abscess · and NIVA provides structured triage: urgency assessment, immediate home care advice, and booking of an emergency slot or A&E referral guidance for serious infections.
Patients query NHS band charges, private treatment costs, payment plan options, and dental insurance coverage through chat. NIVA provides transparent fee information and routes complex treatment cost queries to your treatment coordinator.
Treatment Information & Cosmetic Enquiries
Patients query treatment procedures · implants, Invisalign, whitening, veneers, and crown procedures · through chat. NIVA provides clear, practice-specific information and captures treatment interest for follow-up by your treatment coordinator.
New Patient Registration
New patients complete registration through chat · submitting medical history, NHS registration, and contact details before their first appointment. Reduces new patient form completion time in the waiting room and improves clinical preparation.
Family & Children's Dental Support
Parents book children's appointments, query NHS dental entitlement for under-18s, and receive child-friendly preparation guidance through chat. NIVA helps practices attract and retain family patients.
Examples from live dental deployments, answered in chat instead of routed to inbox.
“I'm interested in Invisalign. How much does it cost and how long does treatment take?”
Invisalign treatment at this practice starts from $2,800 for mild cases and $4,200–$5,500 for comprehensive treatment, depending on complexity. Treatment duration ranges from 6 months (mild crowding/spacing) to 18–24 months for more complex cases. We offer 0% finance over 12 months or low-APR plans over 24 months. Your first step would be a complimentary Invisalign consultation with our treatment coordinator · no obligation. Shall I book that for you? We have availability this week.
Generic prompts from scratch
250+ industry personas, ready day one
FAQ replies and deflection
Flows, forms, and real actions
Credits, tokens, and add-ons
Flat pricing, full white-label
Teams already using NIVA
From persona configuration to live on your dental practice website or patient app in under a day · reducing phone volume and improving patient experience from day one.
Choose the Dental vertical from NIVA's library with industry terminology built in.
Pick from 10+ pre-built dental personas. Toggle only the roles you need.
Upload policies, manuals, and FAQs as PDFs or URLs into a private knowledge base.
Drop one script tag on your site. The bot goes live fully branded, no redeploy.
Subscribe to expert roles with domain tone and knowledge already built in. Toggle live without prompt engineering.
Appointment Booking Bot
Routine, emergency, hygienist, recall
Emergency Triage Bot
Toothache, abscess, broken tooth, A&E
Cost & Finance Bot
NHS bands, private fees, payment plans
Cosmetic Treatment Bot
Implants, Invisalign, whitening, veneers
New Patient Bot
Registration, medical history, NHS forms
Family Dental Bot
Children's appointments, NHS entitlement
+ 4 more dental personas available on your demo
Platform capabilities tuned for dental teams. Compliance standards are listed separately below.
Upload your treatment guides, fee schedules, NHS patient charge information, post-operative care instructions, and practice policies. NIVA gives patients accurate, practice-specific information rather than generic internet advice.
NIVA recognises returning patients, recalls their treatment history and outstanding recalls, and provides personalised guidance relevant to their specific dental situation · making every patient feel known.
Build automated recall campaigns, post-treatment follow-up sequences, and treatment plan acceptance flows in NIVA's no-code Flow Engine. Systematic recall automation significantly improves patient retention.
NIVA integrates with Dentally, SOE Software, Exact by Software of Excellence, and R4+. Appointments booked through NIVA appear directly in your clinical diary · pre-populated with patient details and reason for visit.
Patient Recall Flow
Trigger
Patient overdue for recall
Remind
WhatsApp recall message sent
Book
Appointment confirmed in practice system
Confirm
Reminder and directions sent automatically
Workflows, smart forms, and multi-persona routing from a single admin dashboard.
Build multi-step automated workflows inside the chat: conditional branching, dynamic forms, persona handoffs, and webhook triggers.
Learn more Smart FormsDefine unlimited forms per bot. The AI reads conversation context and surfaces the right form automatically, inline in the widget.
Learn more Multi-Persona AIRun multiple AI agents in one widget. The orchestrator routes each message to the right persona automatically.
Learn moreDrop a single line before </body> and your dental bot goes live, fully branded as DentaBot.
Auto-branded
Your colours, avatar, and bot name in every channel.
Instantly updated
Change personas or flows in admin. No redeploy.
CORS-ready
Website, WhatsApp, and custom domains out of the box.
Book a 30-minute demo and see NIVA's dental personas handling emergency triage, appointment booking, and recall campaigns live.
Quick answers before you book a demo.
Still unsure? Send us your requirements and we will map the right personas for dental.
See how NIVA handles specific workflows in your space.
Explore NIVA for adjacent verticals.
