NIVA's cybersecurity AI chatbot handles client security queries, incident triage, vulnerability advisory, security awareness training support, and SOC team knowledge retrieval · reducing analyst burden without compromising your security posture.
CyberBot
Cybersecurity support · online
Powered by NIVA
NIVA handles first-line security queries, incident triage, and awareness training support · extending your SOC team's reach without stretching analyst capacity.
Employees and clients report suspected security incidents through chat. NIVA collects structured triage information · user, time, affected systems, observable indicators · and routes to your SOC with priority classification and full context.
Staff query acceptable use policies, data handling procedures, BYOD rules, and password requirements through chat. NIVA answers from your approved Information Security Policy · reducing IT helpdesk ticket volume on routine policy queries.
Security teams query CVE information, patch urgency assessments, and affected system inventories through chat. NIVA surfaces your vulnerability management data and approved advisory content to accelerate analyst workflows.
Security Awareness Training Support
NIVA delivers interactive security awareness content · phishing recognition, social engineering scenarios, and password hygiene guidance · as a conversational learning tool integrated with your awareness programme.
MSSP Client Service Desk
MSSP clients query security alert status, monthly report summaries, service request progress, and SLA performance through chat. NIVA integrates with your SIEM and ticketing platform to surface client-specific data.
GRC & Audit Query Support
GRC teams query ISO 27001 control requirements, Cyber Essentials Plus scope, DORA obligations, and audit evidence requirements through chat · reducing the time to prepare for audits and assessments.
Examples from live cybersecurity deployments, answered in chat instead of routed to inbox.
“We've received a ransomware notice on three workstations. What are our first 10 minutes of actions?”
First 10 minutes · containment is everything: 1) Physically isolate affected machines from the network NOW (unplug LAN, disable WiFi). 2) Do NOT shut down · preserves forensic memory. 3) Identify the ransomware variant from the ransom note · photograph it. 4) Notify your ISO and invoke your Incident Response Plan. 5) Check your last known-good backup timestamp. 6) Do NOT pay · contact Action Fraud (0300 123 2040) first. I'm raising a P1 incident now. Is your ISO available? I'll send them immediate notification.
Generic prompts from scratch
250+ industry personas, ready day one
FAQ replies and deflection
Flows, forms, and real actions
Credits, tokens, and add-ons
Flat pricing, full white-label
Teams already using NIVA
From persona configuration to live on your SOC portal, client dashboard, or employee intranet in under a day · improving security responsiveness without new headcount.
Choose the Cybersecurity vertical from NIVA's library with industry terminology built in.
Pick from 10+ pre-built cybersecurity personas. Toggle only the roles you need.
Upload policies, manuals, and FAQs as PDFs or URLs into a private knowledge base.
Drop one script tag on your site. The bot goes live fully branded, no redeploy.
Subscribe to expert roles with domain tone and knowledge already built in. Toggle live without prompt engineering.
Incident Triage Bot
First response, collection, SOC escalation
Security Policy Bot
AUP, data handling, BYOD, passwords
Vulnerability Advisory Bot
CVEs, patch urgency, affected systems
Security Awareness Bot
Phishing, social engineering, training
MSSP Client Service Bot
Alert status, reports, SLA, service requests
GRC & Compliance Bot
ISO 27001, Cyber Essentials, DORA, audits
+ 4 more cybersecurity personas available on your demo
Platform capabilities tuned for cybersecurity teams. Compliance standards are listed separately below.
Upload your Information Security Policy, incident response playbooks, vulnerability management procedures, and GRC frameworks. NIVA answers every query from your approved security documentation · zero hallucination on security-critical content.
For security-sensitive environments, NIVA supports on-premise deployment with Ollama (local LLM) · keeping all security query data within your network perimeter. No data leaves your environment.
Build phishing response, ransomware containment, and data breach notification flows in NIVA's no-code Flow Engine. Trigger SIEM enrichment, ticketing system updates, and management notifications automatically at each escalation step.
NIVA integrates with Splunk, Microsoft Sentinel, ServiceNow, Jira Service Management, and PagerDuty. Incidents raised through NIVA create enriched tickets in your ITSM with full triage context already captured.
Phishing Incident Response Flow
Trigger
Staff reports suspected phishing
Triage
User, time, link, credential entry?
Contain
Password reset & session revoke actioned
SOC
Incident ticket raised with full context
Workflows, smart forms, and multi-persona routing from a single admin dashboard.
Build multi-step automated workflows inside the chat: conditional branching, dynamic forms, persona handoffs, and webhook triggers.
Learn more Smart FormsDefine unlimited forms per bot. The AI reads conversation context and surfaces the right form automatically, inline in the widget.
Learn more Multi-Persona AIRun multiple AI agents in one widget. The orchestrator routes each message to the right persona automatically.
Learn moreDrop a single line before </body> and your cybersecurity bot goes live, fully branded as CyberBot.
Auto-branded
Your colours, avatar, and bot name in every channel.
Instantly updated
Change personas or flows in admin. No redeploy.
CORS-ready
Website, WhatsApp, and custom domains out of the box.
Book a 30-minute demo and see NIVA's cybersecurity personas handling incident triage, policy queries, and client service desk live.
Quick answers before you book a demo.
Still unsure? Send us your requirements and we will map the right personas for cybersecurity.
See how NIVA handles specific workflows in your space.
Explore NIVA for adjacent verticals.
