Nursery Place Enquiries & Waitlist
Parents enquire about availability, age group suitability, and waiting list positions through chat. NIVA captures child details and adds to your nursery management system · ensuring no enquiry is lost.
AI chatbot for Childcare
Parents, Nurseries & Early Years
NIVA's childcare AI chatbot handles parent enquiries, nursery place availability, government funding eligibility, session booking, daily report queries, and staff HR · giving parents 24/7 access and giving your practitioners more time with the children.
- No usage-based billing
- Live across 25 industries
- White-label ready
NurseryBot
Childcare support · online
Hello! I'm NurseryBot. I can help with nursery places, funding eligibility, session bookings, and general enquiries. How can I help?
My daughter is turning 3 in September. Are there places available and what funding can I use?
Congratulations! From the September after her 3rd birthday, she'll be entitled to 15 hours free childcare per week (universal entitlement), and if you're eligible, the 30-hour extended entitlement. We currently have 2 places available in our Butterflies room for September starters. Would you like to book a nursery tour?
Ask NurseryBot anything…
Powered by NIVA
- 10+
- Childcare Personas
- 24/7
- Parent Access
- 0
- Code Required
Built forNurseriesChildcare ChainsChildmindersPre-SchoolsOut-of-School Clubs
Every Parent & Nursery Interaction · Enquiry to Happy Child
NIVA handles parent enquiries, funding questions, and session bookings around the clock · so your practitioners focus on the children, not the phone.
Government Funding Eligibility
Parents query 15-hour, 30-hour, and Tax-Free Childcare eligibility through chat. NIVA explains entitlements clearly, checks eligibility criteria, and guides parents through the application process.
Session Booking & Changes
Parents book additional sessions, swap session days, and request holiday care through chat. NIVA checks availability and updates your nursery management system automatically · without staff involvement.
Health & Allergy Information
Parents update medical information, allergy alerts, and dietary requirements through chat. NIVA routes updates to the key person and updates the child's record · ensuring safe, informed childcare.
Daily Reports & Learning Journals
Parents query their child's daily activities, learning journal progress, and development milestones through chat. NIVA surfaces summaries from your early years management system.
Staff HR & Rota Queries
Practitioners query shift patterns, holiday balances, training requirements, and Ofsted inspection preparation through chat · reducing nursery manager admin time on routine HR queries.
Questions your visitors ask
Examples from live childcare deployments, answered in chat instead of routed to inbox.
“My son has a severe peanut allergy. How do you manage this in the nursery setting?”
We take severe allergies extremely seriously. For peanut allergies: our setting is nut-free · no nuts or nut-containing products are permitted. Your son would have an individual Allergy Action Plan prepared with you on registration, shared with all staff. We keep an auto-injector (EpiPen) on-site, and all staff are EpiPen trained. The SENCO and key person will meet with you before his start date. Would you like to book a pre-registration allergy meeting with our SENCO?
Why NIVA
Generic bots answer. NIVA acts.
Generic prompts from scratch
250+ industry personas, ready day one
FAQ replies and deflection
Flows, forms, and real actions
Credits, tokens, and add-ons
Flat pricing, full white-label
Teams already using NIVA
Live in 4 steps
From persona selection to live on your nursery website in under a day. NIVA answers parents 24/7 · your practitioners focus on the children.
No-Code Admin
Pick Your Domain
Choose the Childcare vertical from NIVA's library with industry terminology built in.
Persona Library
Subscribe to Personas
Pick from 10+ pre-built childcare personas. Toggle only the roles you need.
Knowledge + Flows
Add Knowledge & Workflows
Upload policies, manuals, and FAQs as PDFs or URLs into a private knowledge base.
One Script Tag
Embed Anywhere
Drop one script tag on your site. The bot goes live fully branded, no redeploy.
Pre-trained Childcare personas, ready on day one
Subscribe to expert roles with domain tone and knowledge already built in. Toggle live without prompt engineering.
Place Enquiry Bot
Availability, waitlist, nursery tours
Funding Advisor Bot
15hr, 30hr, Tax-Free Childcare eligibility
Session Booking Bot
Sessions, swaps, holiday care
Health & Allergy Bot
Medical updates, allergies, dietary
Daily Report Bot
Activity summaries, learning journal
Staff HR Bot
Shifts, holidays, training, Ofsted prep
+ 4 more childcare personas available on your demo
Built for Childcare, not generic chatbots
Platform capabilities tuned for childcare teams. Compliance standards are listed separately below.
Nursery Policy Knowledge Base
Upload your nursery prospectus, policies, fee schedules, and EYFS curriculum information. NIVA answers every parent query from your approved documentation · always accurate and on-brand.
Family & Child Memory
NIVA remembers each family · their children's names, ages, and session history · making every interaction feel warm and personal rather than transactional.
Enquiry & Enrolment Flow Automation
Build enquiry-to-tour-to-registration flows in NIVA's no-code Flow Engine. Capture enquiry → tour booked → registration paperwork sent → child record created, all automated.
Nursery Management System Integration
NIVA integrates with Famly, Tapestry, Nursery In a Box, and iConnect. Child records, session bookings, and funding applications sync automatically.
Nursery Enquiry to Registration Flow
Trigger
Parent enquires about a nursery place
Qualify
Child age, start date, sessions needed
Book
Nursery tour confirmed
Register
Enrolment forms sent post-tour
Three engines. One childcare bot.
Workflows, smart forms, and multi-persona routing from a single admin dashboard.
Workflow Automation
Flow Engine
Build multi-step automated workflows inside the chat: conditional branching, dynamic forms, persona handoffs, and webhook triggers.
Learn more Smart FormsSmart Form Engine
Define unlimited forms per bot. The AI reads conversation context and surfaces the right form automatically, inline in the widget.
Learn more Multi-Persona AIAgentic Personas
Run multiple AI agents in one widget. The orchestrator routes each message to the right persona automatically.
Learn moreOne script. Live on your site.
Drop a single line before </body> and your childcare bot goes live, fully branded as NurseryBot.
Auto-branded
Your colours, avatar, and bot name in every channel.
Instantly updated
Change personas or flows in admin. No redeploy.
CORS-ready
Website, WhatsApp, and custom domains out of the box.
index.html
<!-- Before </body> -->
<script src="…/widget.js"></script>
✓ Domain: Childcare
✓ Bot: NurseryBot
✓ Personas: subscribed
✓ Status: Live
ComplianceGDPR / UK GDPREarly Years Foundation Stage (EYFS) Statutory FrameworkOfsted Registration RequirementsWorking Together to Safeguard ChildrenSEND Code of PracticeChildcare Act 2006
Ready to Give Parents 24/7 Access and Your Practitioners More Time With the Children?
Book a 30-minute demo and see NIVA's childcare personas handling place enquiries, funding questions, and session bookings live.
Common questions
Quick answers before you book a demo.
Yes. NIVA's funding advisor persona explains 15-hour universal entitlement, 30-hour extended entitlement, Tax-Free Childcare, and the new entitlements for 1 and 2 year olds · checking eligibility criteria and guiding parents through the application process.
Still unsure? Send us your requirements and we will map the right personas for childcare.
Related use cases
See how NIVA handles specific workflows in your space.
Related industries
Explore NIVA for adjacent verticals.