Missed Enquiries
Busy when they write
Someone asks about architecture & engineering pricing or availability while you're with a customer · and never hears back the same day.
AI chatbot for
Architecture & Engineering
Projects, Clients & Technical Queries
When architecture & engineering customers ask about planning & feasibility enquiries, fee proposal qualification, and document & drawing retrieval after hours, someone still needs to reply. NIVA answers from your own info, books the next step, and notifies your team · so warm enquiries do not go cold overnight.
- No usage-based billing
- Live across 25 industries
- White-label ready
10+
A&E Personas
24/7
Client Access
0
Code Required
Built for
Architecture PracticesEngineering ConsultanciesProject ManagersPlanning ConsultantsMEP Engineers
Current Challenges
If this sounds familiar, keep reading
Most architecture & engineeringoperators aren't looking for complex tech. They want to plug real revenue leaks: fewer missed opportunities, less phone fatigue, and more automatic bookings.
Support Overhead
Same questions, every week
Your staff answer the same FAQs on phone and chat. Real work · quotes, visits, sales · waits in the queue.
Off-hours Dropoff
Warm leads go quiet
Night and weekend visitors leave without a path to book. By morning, many have chosen someone faster.
Core Capabilities
Where this helps day to day
Common architecture & engineering situations your team still handles by phone and inbox · answered on the website instead.
Planning & Feasibility Enquiries
Clients query planning permission requirements, Permitted Development rights, conservation area restrictions, and listed building consent through chat. NIVA provides accurate, jurisdiction-specific information and qualifies clients for feasibility consultations.
Fee Proposal Qualification
Prospective clients describe their project and NIVA qualifies scope, budget, programme, and planning status · routing a structured brief to the right team for fee proposal preparation. Reduces speculative proposal effort significantly.
Document & Drawing Retrieval
Project teams and clients retrieve current drawing revisions, specifications, and reports through chat. NIVA integrates with your CDE (BIM 360, Procore, Viewpoint) to surface the right document version instantly.
Project Status Updates
Clients query design programme milestones, consultant coordination status, and planning application progress through chat. NIVA surfaces project management system data · reducing PM time on routine update calls.
Building Regulations & Compliance
Technical teams query Building Regulation Part requirements, fire strategy obligations, accessibility standards, and structural calculations through chat · reducing internal technical query response times.
Staff HR & Resource Management
Project teams query utilisation targets, timesheet submission deadlines, CPD requirements, and professional memberships through chat · reducing practice management admin workload.
What customers actually ask
Real questions from architecture & engineeringwebsites · answered in chat so your team isn't repeating them.
“We want to convert our offices to residential use. What's the planning position and how complicated is it?”
U
AI
Office-to-residential conversion may fall under Class MA Permitted Development (commercial to residential) · introduced in 2021. The key conditions: the building must have been in B1(a) use on 30 April 2021, total floor area cannot exceed 1,500 sqm, and the site cannot be in an Article 2(3) land designation. Camden may have an Article 4 Direction restricting Class MA · I'd need to verify for your specific site. Our Planning team can assess feasibility within 48 hours. Shall I arrange that?
Auto-resolved by Niva
“How much does a measured building survey cost for a 400 sqm commercial unit, and how soon can you start?”
U
AI
A measured survey at that size is typically $1,800 to $2,400 depending on the level of detail, with drawings delivered 10 working days after the site visit. We have survey availability from Monday week. Want me to book a scoping call with our surveyor?
Auto-resolved by Niva
Why teams switch
Not another chatbot toy. A front desk that works overnight.
Missed enquiries after hours
Every website visitor gets a reply · days, nights, weekends
Your team repeats the same answers
Policies and pricing answered from your docs · consistently
Leads cool off waiting for a call back
Bookings, forms, and next steps happen in the chat
Teams already using NIVA
Up and running in a day
You do not need a developer on retainer. We help you set up architecture & engineering answers, then it lives on your website.
01
15 minutes
Tell us your business
Share how architecture & engineering customers find you today · website, WhatsApp, ads. We map the questions that lose you money when unanswered.
02
Your team
Pick who answers what
Turn on helpers for sales, support, or bookings. They already speak architecture & engineering · you choose which ones stay on.
03
Your docs
Add the knowledge you already have
Upload price lists, FAQs, policies, or page links. The assistant only answers from what you approve.
04
Go live
Put it on your website
It appears as your brand on the site you already run. No rebuild. Most teams are live within a day.
Ready-made architecture & engineering helpers
Sales, support, bookings · switch on the roles you need. No writing from scratch.
Planning Enquiry Bot
PD rights, planning, conservation, listed
Knowledge SyncLead Flow
Fee Proposal Bot
Scope qualification, brief, routing
Knowledge SyncLead Flow
Document Retrieval Bot
Drawings, specs, CDE integration
Knowledge SyncLead Flow
Project Status Bot
Milestones, planning, programme
Knowledge SyncLead Flow
Building Regs Bot
Part compliance, fire, accessibility
Knowledge SyncLead Flow
Staff HR Bot
Utilisation, timesheets, CPD
Knowledge SyncLead Flow
+ 4 more architecture & engineering roles available on your walkthrough
Built around how architecture & engineering teams actually work
Practical pieces that save time · not a pile of AI features to configure.
Technical & Regulatory Knowledge Base
Upload your specification library, building regulation guides, planning policy documents, and project-specific technical briefs. NIVA answers technical queries from your approved documentation.
Client & Project Memory
NIVA tracks each client's project history, open queries, and document requests · giving your team full context on every client relationship without file-searching.
Enquiry & Brief Automation
Build client enquiry qualification flows and fee brief collection workflows. Trigger practice management system updates automatically when a new project enquiry is qualified.
CDE & Practice Management Integration
NIVA integrates with BIM 360, Procore, Deltek Vantagepoint, and custom practice management systems. Document access, project data, and fee records sync in real time.
Client Enquiry to Fee Proposal Flow
Trigger
Client submits project enquiry
Qualify
Project type, budget, planning status
Route
Structured brief to right team
Practice
Opportunity logged, fee prep started
What visitors can actually get done
Beyond FAQs · for architecture & engineering businesses that sell and support online.
Stop chasing
Work finished in the chat
Collect the right details, book the appointment, and notify your team · without bouncing visitors to another form.
See how it works Capture cleanlyDetails you can act on
When someone is ready, the chat asks for name, dates, budget, or requirements · and lands it in your inbox or CRM.
See how it works Feel humanThe right helper, every time
Sales, support, or bookings · visitors get the specialist answer they need, without choosing menus.
See how it worksOn your website. Looking like your brand.
Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.
- No big rebuild of your website
- Changes show up for visitors without a re-launch
- We can add it with you on the demo call if you prefer
What founders usually ask
- Do I need a developer?
- Helpful if you have one · not required. Many architecture & engineering teams paste one line or let us place it.
- How fast will I see value?
- Most start capturing overnight enquiries in the first week once knowledge and booking paths are set.
- What if it's not a fit?
- Tell us how you work today. We'll say plainly if a simpler setup or a rival product is better.
Compliance & Security
GDPR / UK GDPRRIBA Professional StandardsARB Code of ConductCDM Regulations 2015Building Safety Act 2022Planning Practice Guidance
See if this fits your architecture & engineering business
Tell us how enquiries come in today. In 30 minutes we will show what NIVA would catch overnight · or say honestly if you are better with something simpler.
Common questions
Straight answers before you book time.
NIVA provides planning information · PD rights, use class requirements, conservation area restrictions · from your approved documentation. For site-specific planning advice, the bot qualifies the enquiry and connects to your planning team. NIVA never provides regulated advice without professional oversight.
Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for architecture & engineering.
Solutions Focus
Related use cases
See how NIVA handles day-to-day work in your space.
Vertical Markets
Related industries
Explore conversational agent options for adjacent vertical systems.
Niva Ecosystem