Where Chatbot.com leads
Chatbot.com (formerly part of the MobileMonkey ecosystem) provides a visual drag-and-drop builder for marketing chatbots, lead capture, and basic integrations popular with SMB marketers.
Where NIVA leads
NIVA goes deeper on agentic AI: 250+ industry personas, conditional Flow Engine with API calls, Smart Forms at intent moments, cross-session memory, and white-label multi-tenant deployment.
At a glance
| Area | Chatbot.com | NIVA |
|---|---|---|
| Builder type | Visual drag-and-drop | No-code Flow Engine |
| Industry personas | Templates | 250+ trained experts |
| API workflow depth | Integrations list | Native API nodes |
| Multi-agent routing | No | Yes |
Feature comparison
| Capability | Chatbot.com | NIVA |
|---|---|---|
| Target user | Marketers | Business teams + agencies |
| Bot builder | Visual story builder | Flow Engine + personas |
| AI depth | Scripted + basic AI | Agentic planning + tools |
| Lead capture | Forms in builder | Smart Form Engine |
| Industry verticals | Generic templates | 250+ personas |
| WhatsApp / social | Supported | Omnichannel via integrations |
| White-label agencies | Limited | Full multi-tenant |
| ERP / custom APIs | Connector-based | Webhook-first |
Pricing reality
Chatbot.com
Starter plans from roughly $52/mo scaling by contacts, seats, and channels. Higher tiers for teams and advanced integrations.
NIVA
Free tier available. Flat platform pricing without per-contact metering on core agentic features.
Chatbot.com pricing scales with marketing list size. NIVA pricing scales with platform tier, not your contact database.
Choose Chatbot.com if
- Marketing team wants drag-and-drop story bots quickly
- Heavy use of Facebook Messenger or Instagram DM flows
- Simple lead capture without backend API automation
Choose NIVA if
- Industry-specific intake and booking workflows
- API calls to CRM, ERP, or rating engines mid-chat
- Support + sales + bookings in one multi-persona widget
- Agency deploying white-label bots at scale
Switching from Chatbot.com
- 1Export Chatbot.com flow diagrams as reference
- 2Rebuild branches in NIVA Flow Engine with persona context
- 3Connect CRM and channel integrations via webhooks
- 4Run parallel widgets during cutover week
Related on NIVA
Frequently asked questions
Is NIVA a good Chatbot.com replacement?
Yes, for teams moving from marketing story bots to industry-specific agentic automation with API integrations and multi-persona routing.
Does NIVA have a visual bot builder?
Yes. The Flow Engine is a no-code visual builder for branches, forms, API calls, and webhooks, with more depth than typical marketing bot canvases.
Can NIVA handle social messaging like Chatbot.com?
Yes. NIVA deploys via web widget and connects to WhatsApp, Telegram, Slack, and other channels through integration guides.
Which is better for agencies?
NIVA offers full white-label and multi-tenant isolation designed for agency resale. Chatbot.com is primarily marketer-self-serve.
Upgrade from Chatbot.com
Book a demo and we will map your top flows to NIVA agentic workflows with integrations included.