AI chatbot for Childcare

Answers, intake, and next steps for Childcare, grounded in your content.

1,000 trial messages · No credit card required

Childcare
Example conversation

"My son has a severe peanut allergy. How do you manage this in the nursery setting?"

Answer from your contentRoute enquiries to your team
24/7Always on
YourContent
ClearHandoffs
YourBrand
Built for
NurseriesChildcare ChainsChildmindersPre-SchoolsOut-of-School Clubs
THE PROBLEM

Where childcare teams
can reduce enquiry friction

Give visitors a clear answer or next step when your team is busy. Start with recurring questions and the enquiries that need better context.

New enquiry
Unread · 9h
Pricing question
Unread · 14h
Booking request
Unread · 19h
01

Questions arrive while your team is busy

A childcare request can involve several questions before your team has enough detail to help. Keep the enquiry and its context together.

Example: repeated question
"What are your opening hours?"
"What are your opening hours?"
"What are your opening hours?"
"What are your opening hours?"
02

Routine answers take time

Visitors need clear information about services, requirements, and next steps. Give them a consistent starting point from your approved sources.

Lead warmth
03

Follow-up needs complete details

Capture the information your team needs and explain when a person will follow up, including outside business hours.

WHAT NIVA HANDLES

Work your Childcare team
no longer does by hand

Six jobs, handled on your site while visitors are still browsing.

How much is a full balayage with a cut, and is there anything free on Friday after 5pm?
Here's our pricing, straight from your price list...

Nursery Place Enquiries & Waitlist

Parents enquire about availability, age group suitability, and waiting list positions through chat. NIVA captures child details and adds to your nursery management system · ensuring no enquiry is lost.

Place AvailabilityAge GroupsWaiting List
Name Alex Morgan
Need Quote this week
Budget Confirmed

Government Funding Eligibility

Parents query 15-hour, 30-hour, and Tax-Free Childcare eligibility through chat. NIVA explains entitlements clearly, checks eligibility criteria, and guides parents through the application process.

15-Hour Entitlement30-Hour FundingTax-Free Childcare
Pick a time
9:00
10:30
13:00
14:30
16:00
17:30

Session Booking & Changes

Parents book additional sessions, swap session days, and request holiday care through chat. NIVA checks availability and updates your nursery management system automatically · without staff involvement.

Session BookingSession SwapHoliday Care
Terms explained
Exception flagged
Sent to team

Health & Allergy Information

Parents update medical information, allergy alerts, and dietary requirements through chat. NIVA routes updates to the key person and updates the child's record · ensuring safe, informed childcare.

Medical UpdatesAllergy AlertsDietary Requirements
3:07 AMStill answering
ENESDEAR

Daily Reports & Learning Journals

Parents query their child's daily activities, learning journal progress, and development milestones through chat. NIVA surfaces summaries from your early years management system.

Daily ReportsLearning JournalMilestones
SK
Welcome back, SaraPicking up from last visit

Staff HR & Rota Queries

Practitioners query shift patterns, holiday balances, training requirements, and Ofsted inspection preparation through chat · reducing nursery manager admin time on routine HR queries.

Shift PatternsHolidayTraining
REAL QUESTIONS

Questions your site
already gets

Answered from your docs and policies, days, nights and weekends, so your team isn't repeating them.

See it answer live

"My son has a severe peanut allergy. How do you manage this in the nursery setting?"

"Do you have any places for a 2-year-old from September, and what are the weekly fees?"

Answered in under 3 seconds

Not another chatbot.
A front desk that works overnight.

WITHOUT NIVA
WITH NIVA
Missed enquiries after hours
Every visitor gets a reply, days, nights, weekends
Your team repeats the same answers
Policies and pricing answered consistently from your docs
Leads cool off waiting for a callback
Bookings, forms and next steps happen in the chat
Ready-made

Childcare helpers,
configured for your team

Explore the persona engine

Place Enquiry Bot

Availability, waitlist, nursery tours

Funding Advisor Bot

15hr, 30hr, Tax-Free Childcare eligibility

Session Booking Bot

Sessions, swaps, holiday care

Health & Allergy Bot

Medical updates, allergies, dietary

Daily Report Bot

Activity summaries, learning journal

Staff HR Bot

Shifts, holidays, training, Ofsted prep

Platform*

Built around how childcare
teams actually work

How it works

Live
DOCPrice lists
DOCFAQs
DOCPolicies
DOCGuides
NIVA Logo
Lead in CRM
Booking made
Team handoff

Now active

Nursery Policy Knowledge Base

Example flow · Childcare

1

Trigger

Parent enquires about a nursery place

2

Qualify

Child age, start date, sessions needed

3

Book

Nursery tour confirmed

4

Register

Enrolment forms sent post-tour

Setup*

Tonight's visitors get answers.
You set it up once.

1~15 min

Show us where leads slip

We map the childcare questions that cost you money.

2Your call

Switch on the right helpers

Pick personas that already speak your language.

3Your docs

Feed it what you trust

Price lists, FAQs, policies. Nothing made up.

4Same day

Go live as your brand

One line on the site you already run.

*

The details
before you start.

Common questions from childcare teams.

READY WHEN YOU ARE

Bring AI chat to Childcare
start with one useful workflow

Start free, or bring your real use case to a 30-minute working session.