AI chatbot for
Beauty & Aesthetics
Answers, intake, and next steps for Beauty & Aesthetics, grounded in your content.
1,000 trial messages · No credit card required

"I had lip fillers 3 days ago and one side looks uneven. Is this normal?"
Where beauty & aesthetics teams
can reduce enquiry friction
Give visitors a clear answer or next step when your team is busy. Start with recurring questions and the enquiries that need better context.
Questions arrive while your team is busy
A beauty & aesthetics request can involve several questions before your team has enough detail to help. Keep the enquiry and its context together.
Routine answers take time
Visitors need clear information about services, requirements, and next steps. Give them a consistent starting point from your approved sources.
Follow-up needs complete details
Capture the information your team needs and explain when a person will follow up, including outside business hours.
Work your Beauty & Aesthetics team
no longer does by hand
Six jobs, handled on your site while visitors are still browsing.
Appointment Booking & Scheduling
Clients book treatments, consultations, and follow-ups 24/7 through chat · no calling, no hold music. NIVA syncs with your booking system, assigns the right therapist, and sends automated reminders.
Treatment Consultation & Suitability
NIVA answers pre-treatment questions · suitability criteria, contraindications, expected results, and recovery time · helping clients arrive informed and reducing consultation time on the day.
Aftercare Guidance
Post-treatment, NIVA sends personalised aftercare instructions, answers healing queries, and identifies any concerns that need clinical follow-up · proactively, without waiting for the client to call.
Product Recommendations & Sales
NIVA recommends homecare products matched to each client's skin type, treatment history, and goals · driving retail revenue while enhancing treatment results between visits.
Loyalty & VIP Rewards
Clients check loyalty points, redeem rewards, and access VIP-only promotions through chat. NIVA connects to your loyalty platform for personalised, real-time offers that drive repeat visits.
Cancellation Management & Re-booking
NIVA handles cancellations gracefully · offering an immediate re-book, waitlist placement, or deposit refund per your policy · minimising revenue loss from last-minute cancellations.
Questions your site
already gets
Answered from your docs and policies, days, nights and weekends, so your team isn't repeating them.
See it answer live"I had lip fillers 3 days ago and one side looks uneven. Is this normal?"
"How much is a full balayage with a cut, and is there anything free on Friday after 5pm?"
Not another chatbot.
A front desk that works overnight.
Beauty & Aesthetics helpers,
configured for your team
Booking Agent Bot
Appointments, consultations, reminders
Treatment Advisor Bot
Suitability, contraindications, results
Aftercare Support Bot
Post-treatment guidance, healing queries
Product Consultant Bot
Skincare recommendations, retail
Loyalty & VIP Agent
Points, rewards, exclusive offers
Cancellation Manager Bot
Cancellations, re-book, waitlist
Built around how beauty & aesthetics
teams actually work
How it works
LiveNow active
Treatment Menu Knowledge Base
Example flow · Beauty & Aesthetics
Trigger
Treatment completed
48hr check
Aftercare query answered
4-week
Re-booking prompt sent
Book
Next appointment confirmed
Tonight's visitors get answers.
You set it up once.
Show us where leads slip
We map the beauty & aesthetics questions that cost you money.
Switch on the right helpers
Pick personas that already speak your language.
Feed it what you trust
Price lists, FAQs, policies. Nothing made up.
Go live as your brand
One line on the site you already run.
The details
before you start.
Common questions from beauty & aesthetics teams.
Bring AI chat to Beauty & Aesthetics
start with one useful workflow
Start free, or bring your real use case to a 30-minute working session.