AI chatbot for Aviation

Answers, intake, and next steps for Aviation, grounded in your content.

1,000 trial messages · No credit card required

Aviation
Example conversation

"Do you have hangar space for a Citation this weekend?"

Answer from your contentRoute enquiries to your team
24/7Always on
YourContent
ClearHandoffs
YourBrand
Built for
AirlinesAirportsMRO ProvidersGround HandlersCargo Operators
THE PROBLEM

Where aviation teams
can reduce enquiry friction

Give visitors a clear answer or next step when your team is busy. Start with recurring questions and the enquiries that need better context.

New enquiry
Unread · 9h
Pricing question
Unread · 14h
Booking request
Unread · 19h
01

Questions arrive while your team is busy

A aviation request can involve several questions before your team has enough detail to help. Keep the enquiry and its context together.

Example: repeated question
"What are your opening hours?"
"What are your opening hours?"
"What are your opening hours?"
"What are your opening hours?"
02

Routine answers take time

Visitors need clear information about services, requirements, and next steps. Give them a consistent starting point from your approved sources.

Lead warmth
03

Follow-up needs complete details

Capture the information your team needs and explain when a person will follow up, including outside business hours.

WHAT NIVA HANDLES

Work your Aviation team
no longer does by hand

Six jobs, handled on your site while visitors are still browsing.

How much is a full balayage with a cut, and is there anything free on Friday after 5pm?
Here's our pricing, straight from your price list...

FBO & Hangar Booking

Pilots and operators check hangar, ramp, and overnight parking, then hold slots and receive confirmation without calling the desk.

HangarRampTransient
Name Alex Morgan
Need Quote this week
Budget Confirmed

Fuel & Ground Handling

Request Jet A / Avgas, GPU, de-ice, and lavatory service through chat. Requests route to ops with aircraft and bay context.

Jet AGPUDe-Ice
Pick a time
9:00
10:30
13:00
14:30
16:00
17:30

MRO & Parts Lookup

Maintenance teams query parts, AOG procedures, and bulletin summaries from your approved manuals and stock lists.

PartsAOGBulletins
Terms explained
Exception flagged
Sent to team

Crew & Roster Queries

Crew check roster notes, hotel transport, briefing packs, and duty limits from internal ops content · without flooding crew control.

RostersBriefingsHotels
3:07 AMStill answering
ENESDEAR

Cargo & AWB Status

Forwarders and shippers ask AWB status, cut-offs, and docs requirements from your cargo playbooks and tracking data.

AWBCut-OffsULD
SK
Welcome back, SaraPicking up from last visit

Airport & Flight Info

Travellers and partners get gate, weather, slot, and facility answers from your approved airport or airline knowledge · not guesswork.

GatesWeatherSlots
REAL QUESTIONS

Questions your site
already gets

Answered from your docs and policies, days, nights and weekends, so your team isn't repeating them.

See it answer live

"Do you have hangar space for a Citation this weekend?"

"Is the nose landing-gear kit for N728AB in stock?"

Answered in under 3 seconds

Not another chatbot.
A front desk that works overnight.

WITHOUT NIVA
WITH NIVA
Missed enquiries after hours
Every visitor gets a reply, days, nights, weekends
Your team repeats the same answers
Policies and pricing answered consistently from your docs
Leads cool off waiting for a callback
Bookings, forms and next steps happen in the chat
Ready-made

Aviation helpers,
configured for your team

Explore the persona engine

FBO Concierge

Hangar, ramp, overnight holds

Fuel & Handling Bot

Jet A, GPU, de-ice, lav

MRO Support Agent

Parts, AOG, bulletins

Crew Ops Bot

Rosters, hotels, briefings

Cargo Status Bot

AWB, cut-offs, freight docs

Airport Info Guide

Gates, weather, facilities

Platform*

Built around how aviation
teams actually work

How it works

Live
DOCPrice lists
DOCFAQs
DOCPolicies
DOCGuides
NIVA Logo
Lead in CRM
Booking made
Team handoff

Now active

Aviation Knowledge Base

Example flow · Aviation

1

Trigger

Operator asks for weekend hangar for Citation

2

Collect

Tail, dates, fuel & GPU needs

3

Confirm

Hangar 2 bay held, rate & form sent

4

Ops

Fuel top-up queued, team notified

Setup*

Tonight's visitors get answers.
You set it up once.

1~15 min

Show us where leads slip

We map the aviation questions that cost you money.

2Your call

Switch on the right helpers

Pick personas that already speak your language.

3Your docs

Feed it what you trust

Price lists, FAQs, policies. Nothing made up.

4Same day

Go live as your brand

One line on the site you already run.

*

The details
before you start.

Common questions from aviation teams.

READY WHEN YOU ARE

Bring AI chat to Aviation
start with one useful workflow

Start free, or bring your real use case to a 30-minute working session.