AI chatbot for Automotive

Answers, intake, and next steps for Automotive, grounded in your content.

1,000 trial messages · No credit card required

Automotive
Example conversation

"What's the real-world range of the Model X EV and how long does a full charge take at home?"

Answer from your contentRoute enquiries to your team
24/7Always on
YourContent
ClearHandoffs
YourBrand
Built for
Car DealershipsOEM GroupsService CentresCommercial Vehicle DealersEV Retailers
THE PROBLEM

Where automotive teams
can reduce enquiry friction

Give visitors a clear answer or next step when your team is busy. Start with recurring questions and the enquiries that need better context.

New enquiry
Unread · 9h
Pricing question
Unread · 14h
Booking request
Unread · 19h
01

Questions arrive while your team is busy

A automotive request can involve several questions before your team has enough detail to help. Keep the enquiry and its context together.

Example: repeated question
"What are your opening hours?"
"What are your opening hours?"
"What are your opening hours?"
"What are your opening hours?"
02

Routine answers take time

Visitors need clear information about services, requirements, and next steps. Give them a consistent starting point from your approved sources.

Lead warmth
03

Follow-up needs complete details

Capture the information your team needs and explain when a person will follow up, including outside business hours.

WHAT NIVA HANDLES

Work your Automotive team
no longer does by hand

Six jobs, handled on your site while visitors are still browsing.

How much is a full balayage with a cut, and is there anything free on Friday after 5pm?
Here's our pricing, straight from your price list...

Vehicle Discovery & Matching

Buyers describe what they want · budget, body type, fuel, towing capacity, range · and NIVA matches them to the right stock in real time. Better than a filter bar, more engaging than a brochure.

Vehicle MatchStock SearchBudget Filter
Name Alex Morgan
Need Quote this week
Budget Confirmed

Test Drive Booking

Prospects book test drives directly through chat, synced with your showroom calendar and assigned to the right sales exec. Automated reminders reduce no-shows significantly.

Calendar SyncSales Exec AssignmentReminders
Pick a time
9:00
10:30
13:00
14:30
16:00
17:30

Service & MOT Scheduling

Existing customers book services, MOTs, and warranty repairs through chat. NIVA captures vehicle registration, mileage, and preferred drop-off time · routing directly to your DMS.

Service BookingMOTRecall Tracking
Terms explained
Exception flagged
Sent to team

Finance & PCP Enquiries

Buyers explore PCP, HP, and lease options with clear monthly payment illustrations. NIVA captures lead details for F&I handoff and can push applications to your finance provider.

PCPHPLease
3:07 AMStill answering
ENESDEAR

Parts & Accessories Enquiries

Parts counter staff and retail customers check part numbers, compatibility, pricing, and availability. NIVA integrates with your parts system to provide real-time stock answers.

Part NumbersCompatibilityStock Check
SK
Welcome back, SaraPicking up from last visit

EV & Charging Queries

EV buyers get range estimates, charging time breakdowns, home charger installation guidance, and government grant information. Critical for converting EV-curious buyers who need reassurance.

RangeCharging TimeHome Charger
REAL QUESTIONS

Questions your site
already gets

Answered from your docs and policies, days, nights and weekends, so your team isn't repeating them.

See it answer live

"What's the real-world range of the Model X EV and how long does a full charge take at home?"

"Can I book an MOT and full service for Saturday? And do you have courtesy cars?"

Answered in under 3 seconds

Not another chatbot.
A front desk that works overnight.

WITHOUT NIVA
WITH NIVA
Missed enquiries after hours
Every visitor gets a reply, days, nights, weekends
Your team repeats the same answers
Policies and pricing answered consistently from your docs
Leads cool off waiting for a callback
Bookings, forms and next steps happen in the chat
Ready-made

Automotive helpers,
configured for your team

Explore the persona engine

Sales Advisor Bot

Vehicle match, enquiries, test drives

Service Booking Agent

MOT, service, recall, DMS routing

Finance & F&I Bot

PCP, HP, lease illustrations

Parts Advisor Bot

Part numbers, stock, pricing

EV Specialist Bot

Range, charging, grants, home charge

Warranty Support Agent

Warranty claims, coverage queries

Platform*

Built around how automotive
teams actually work

How it works

Live
DOCPrice lists
DOCFAQs
DOCPolicies
DOCGuides
NIVA Logo
Lead in CRM
Booking made
Team handoff

Now active

Live Stock & Spec Knowledge Base

Example flow · Automotive

1

Trigger

Buyer enquires about SUV model

2

Match

3 vehicles shown with spec comparison

3

Book

Test drive confirmed, exec assigned

4

DMS

Appointment logged, lead captured

Setup*

Tonight's visitors get answers.
You set it up once.

1~15 min

Show us where leads slip

We map the automotive questions that cost you money.

2Your call

Switch on the right helpers

Pick personas that already speak your language.

3Your docs

Feed it what you trust

Price lists, FAQs, policies. Nothing made up.

4Same day

Go live as your brand

One line on the site you already run.

*

The details
before you start.

Common questions from automotive teams.

READY WHEN YOU ARE

Bring AI chat to Automotive
start with one useful workflow

Start free, or bring your real use case to a 30-minute working session.