AI chatbot for Accounting & Tax

Answers, intake, and next steps for Accounting & Tax, grounded in your content.

1,000 trial messages · No credit card required

Accounting & Tax
Example conversation

"I sold a buy-to-let property last month for $80,000 profit. Do I need to report this to HMRC immediately?"

Answer from your contentRoute enquiries to your team
24/7Always on
YourContent
ClearHandoffs
YourBrand
Built for
Accounting FirmsChartered AccountantsTax AdvisorsBookkeeping PracticesCloud Accounting Platforms
THE PROBLEM

Where accounting & tax teams
can reduce enquiry friction

Give visitors a clear answer or next step when your team is busy. Start with recurring questions and the enquiries that need better context.

New enquiry
Unread · 9h
Pricing question
Unread · 14h
Booking request
Unread · 19h
01

Questions arrive while your team is busy

A accounting & tax request can involve several questions before your team has enough detail to help. Keep the enquiry and its context together.

Example: repeated question
"What are your opening hours?"
"What are your opening hours?"
"What are your opening hours?"
"What are your opening hours?"
02

Routine answers take time

Visitors need clear information about services, requirements, and next steps. Give them a consistent starting point from your approved sources.

Lead warmth
03

Follow-up needs complete details

Capture the information your team needs and explain when a person will follow up, including outside business hours.

WHAT NIVA HANDLES

Work your Accounting & Tax team
no longer does by hand

Six jobs, handled on your site while visitors are still browsing.

How much is a full balayage with a cut, and is there anything free on Friday after 5pm?
Here's our pricing, straight from your price list...

Deadline Reminders & Compliance Alerts

NIVA proactively reminds clients of self-assessment, VAT, corporation tax, and payroll deadlines · reducing last-minute rushes and penalty risk across your entire client portfolio.

Self-AssessmentVAT ReturnsCorporation Tax
Name Alex Morgan
Need Quote this week
Budget Confirmed

Document Collection & Chasing

NIVA requests, tracks, and chases outstanding client documents · P60s, bank statements, invoices, rental records · with personalised reminders until received. Transforms the most frustrating part of accounts preparation.

Document RequestsAutomated ChasingUpload Links
Pick a time
9:00
10:30
13:00
14:30
16:00
17:30

Tax & Compliance Queries

Clients ask about allowable expenses, dividend tax, capital gains, Making Tax Digital, and HMRC correspondence. NIVA answers from your approved guidance and escalates complex queries to qualified advisors.

Allowable ExpensesCGTMTD
Terms explained
Exception flagged
Sent to team

Client Onboarding

New clients complete engagement letters, AML questionnaires, and tax history collection through chat · structured, compliant, and fully integrated with your practice management system.

Engagement LettersAML ChecksTax History
3:07 AMStill answering
ENESDEAR

Management Accounts Queries

Business clients query year-to-date P&L, VAT position, and cash flow summaries through chat. NIVA surfaces the right management information from your accounting software into your system.

P&L QueriesVAT PositionCash Flow
SK
Welcome back, SaraPicking up from last visit

Payroll & Employer Queries

Employer clients query payroll dates, PAYE obligations, statutory pay calculations, and auto-enrolment duties through chat · reducing payroll bureau call volume on routine questions.

PAYEPayroll DatesStatutory Pay
REAL QUESTIONS

Questions your site
already gets

Answered from your docs and policies, days, nights and weekends, so your team isn't repeating them.

See it answer live

"I sold a buy-to-let property last month for $80,000 profit. Do I need to report this to HMRC immediately?"

"My turnover just passed $85,000. Do I need to register for VAT now, and how long does it take?"

Answered in under 3 seconds

Not another chatbot.
A front desk that works overnight.

WITHOUT NIVA
WITH NIVA
Missed enquiries after hours
Every visitor gets a reply, days, nights, weekends
Your team repeats the same answers
Policies and pricing answered consistently from your docs
Leads cool off waiting for a callback
Bookings, forms and next steps happen in the chat
Ready-made

Accounting & Tax helpers,
configured for your team

Explore the persona engine

Deadline Reminder Bot

SA, VAT, CT, payroll alerts

Document Collection Bot

Requests, chasing, upload tracking

Tax Query Advisor

Expenses, CGT, MTD, HMRC queries

Client Onboarding Bot

Engagement letters, AML, history

Management Accounts Bot

P&L, VAT, cash flow summaries

Payroll Support Bot

PAYE, payroll dates, statutory pay

Platform*

Built around how accounting & tax
teams actually work

How it works

Live
DOCPrice lists
DOCFAQs
DOCPolicies
DOCGuides
NIVA Logo
Lead in CRM
Booking made
Team handoff

Now active

Practice Knowledge Base

Example flow · Accounting & Tax

1

Trigger

90 days before SA deadline

2

Request

Document checklist sent to client

3

Chase

Weekly reminders until complete

4

PMS

Docs received, accountant notified

Setup*

Tonight's visitors get answers.
You set it up once.

1~15 min

Show us where leads slip

We map the accounting & tax questions that cost you money.

2Your call

Switch on the right helpers

Pick personas that already speak your language.

3Your docs

Feed it what you trust

Price lists, FAQs, policies. Nothing made up.

4Same day

Go live as your brand

One line on the site you already run.

*

The details
before you start.

Common questions from accounting & tax teams.

READY WHEN YOU ARE

Bring AI chat to Accounting & Tax
start with one useful workflow

Start free, or bring your real use case to a 30-minute working session.