Trained for your industry, answers from your content
The AI chatbot that turns
website visitors
into customers
NIVA answers your customers instantly, captures every lead, and books meetings for you. 24/7, in your brand, trained for your industry. Live on your website in minutes. No code.
On the demo call we build your first bot live, with your real content, in 30 minutes.
Free plan, no credit card
Flat pricing, no per-message fees
Works on any website
Sample workflows
C
CareAssist
Patient intake · Clinic assistant
Powered by NIVA
Why NIVA
Generic bots answer. NIVA acts.
Captures leads, books meetings, takes action
One flat monthly price, fully your brand
Teams already using NIVA
On your website in 4 simple steps
No developers, no long setup projects. Most businesses go live the same day.
01
Your Industry
Pick Your Industry
Choose from 25 industries: real estate, healthcare, logistics, and more. Your bot starts out already speaking your customers' language.
02
Your AI Team
Choose Your AI Experts
Pick ready-made assistants for sales, support, or bookings from a library of 250+. Rename them, set the tone, make them yours.
03
Your Content
Add Your Knowledge
Upload PDFs, paste your website URL, or add docs. The bot answers from your content, not generic internet answers.
04
One Line of Code
Put It on Your Website
Copy one line of code into your site and you're live. Works on WordPress, Webflow, Shopify, or any custom website.
Everything you need to win more customers
An AI assistant that answers accurately, captures every lead, and works around the clock, without months of setup or babysitting.
Never Miss a Lead
The bot asks for name and email naturally during the conversation, with no pop-up forms. Every lead lands in your dashboard, ready to follow up.
Answers From Your Content
Upload your PDFs, docs, or website pages. The bot answers from your material only: accurate answers about your business, not made-up ones.
Remembers Every Customer
A visitor who chatted last week is greeted by name today. No repeated questions, no starting over. Conversations that feel personal.
Does Things, Not Just Talk
Your bot can check live availability, look up order status, or pull data from your systems mid-conversation, and act on it.
Starts the Conversation
The bot doesn't wait to be clicked. It greets visitors at the right moment (on a pricing page, after idle time, on a return visit) and guides them toward buying.
100% Your Brand
Your name, logo, and colours. Customers never see NIVA. Agencies resell it to clients as their own product.
An AI expert that already
knows your industry
Choose from 250+ ready-made AI experts across 25 industries. Each one already knows the terminology, the common questions, and how to talk to your customers, from day one.
250+
Personas ready
25
Industry domains
10
Categories each
More than answers.
Your bot gets work done.
Guide customers through bookings and quotes, collect their details at the right moment, and give every question a specialist. All from one simple dashboard.
Flow Engine
Walk customers through any process, step by step.
Booking an appointment, filing a claim, getting a quote: build the steps once and the bot guides every customer through them, then sends the result wherever you need it.
- Different paths based on customer answers
- Results sent straight to your systems
- Built visually, no code
Smart Form Engine
The right form appears at the right moment.
When a customer says "I'd like a quote", the bot shows a short form right inside the chat. No redirects, no lost leads, and every response saved in your dashboard.
- Appears automatically when it's relevant
- Filled in without leaving the chat
- All responses in one place
AI Expert Team
Sales, support, and bookings, each handled by a specialist.
One chat window, several AI experts behind it. Each question goes to the right specialist automatically. Your customer just sees one smooth conversation.
- Right expert answers every question
- 250+ ready-made experts to choose from
- Seamless to your customer
Your bot remembers.
Customers don't repeat.
Returning customers pick up exactly where they left off: greeted by name, past questions remembered. It feels like talking to someone who knows them.
Knows Who's Back
Returning visitors are greeted by name. No login, no "have we spoken before?". It just remembers.
Picks Up Where They Left Off
Past questions, forms, and decisions carry forward. Customers never have to explain themselves twice.
Shared Across Your AI Team
Whether sales or support answers, they know the full story. Context follows the customer, not the department.
Private and Compliant
Memory belongs to your business only, and can be cleared for any visitor on request.
TradeLoop
B2B wholesale marketplace · buyer assistant
Memory active
Session, 10 days ago
Hi, I'm Sarah from GreenLeaf Grocers. I need fair-trade organic arabica, 50 kg bags, delivered to Portland OR.
Hi Sarah! Best fit today: Andes Origin Co. at $12.10/kg for 50 kg+, FOB Portland.
Memory saved · Sarah · GreenLeaf · Andes Origin · $11–13/kg
New session, today
Hi, back for our Q3 coffee buy
Welcome back Sarah! Andes Origin dropped to $11.65/kg. Send sample requests to all three?
One Line.
Any Website.
Paste one line of code and your chatbot is live.
Works on WordPress, Webflow, Shopify, and any other website. No developer needed.
Already in your brand
Your colours, logo, and bot name: set once, applied everywhere.
Update without touching your site
Change answers or flows in your dashboard and the chat updates instantly on every page.
Works everywhere
Any website, any platform, any number of domains. No developer needed.
index.html
<!-- Before </body> -->
<script src="https://getniva.ai/marina/widget.js"></script>
· That's it. · · · · · · · · · ·
✓ Bot: Harbour Marina
✓ Personas: 4 subscribed
✓ Flows: 2 active
✓ Memory: cross-session on
✓ Status: Live ●
Built for businesses whose customers
ask real questions
Coverage details, availability, pricing, regulations. Where generic chatbots give up, NIVA answers correctly and turns the conversation into an inquiry.
Insurance
Claims intake, FNOL, policy coverage, and member support with compliance-safe, accurate answers.
Live demo available
Travel & Tourism
Flight changes, hotel rebooking, itinerary planning, and destination FAQs without hold times.
Live demo available
Healthcare & Pharma
Patient FAQs, appointment guidance, and compliance-safe product information.
Coming soon
Marina & Port Management
Berth bookings, guest check-in, facilities, tide info, seasonal contracts answered instantly.
Live demo available
SaaS & Technology
Product onboarding, plan guidance, billing questions, and technical support from a bot that knows your stack.
Coming soon
Any business with a website
If you have PDFs or a website, NIVA can turn that knowledge into a real chatbot.
Book a demo →
Simple, honest pricing
Start free. Scale when you're ready. No surprise usage bills ever.
Free forever
Freemium
Get started for free. Limited to core features.
$0/ mo
Billed monthly
What's included
- No-code chatbot builder
- 100 messages / month
- 1 persona (browse 250+ library)
- 5 pinned answers
- Auto language detection
- Embeddable web widget
- GDPR compliant
- Knowledge base
- Smart forms & workflows
- White-label branding
Solo & small business
Basic
For small teams. Forms, email config, and more source types.
$39/ mo
Billed $468 / yr
Everything in Free, plus
- 3,000 messages / month
- 2 personas per bot
- Brand voice & tone control
- White-label (your brand)
- 50 pinned answers
- Knowledge base up to 100 MB
- PDF, DOCX, URL, text sources
- 1 smart form + webhooks
- Lead capture
- Analytics, 30 days
- 2 team seats · email support
Growing teams & agencies
Standard
For growing businesses. Flows, tools, live support, and full source types.
$119/ mo
Billed $1428 / yr
Everything in Basic, plus
- 15,000 messages / month
- 5 personas + custom personas
- Knowledge base up to 500 MB
- Cloud sources (Drive, Notion, YouTube, Dropbox & more)
- Persistent cross-session memory
- Unlimited smart forms
- Visual flow builder (Niva Flow)
- Agentic tools / API calls
- Goal-driven & proactive agents
- WhatsApp + up to 3 channels
- CRM integrations (HubSpot, Zendesk)
- Live agent handoff
- 5 team seats · priority support
Large orgs & resellers
Enterprise
Unlimited access. All features. ERP integrations. Dedicated support.
from$639/ mo
Everything in Standard, plus
- 100,000 messages / month
- Unlimited personas per bot
- Unlimited knowledge base
- Database & advanced connectors
- All messaging channels (Teams, Slack, Discord)
- ERP integrations (SAP, Odoo)
- Custom ERP / any API
- Agency / reseller portal
- On-premise deployment option
- SOC 2 / HIPAA / ISO 27001 readiness
- Unlimited team seats
- Dedicated manager + SLA
All paid plans include a free first bot build session during onboarding.
Questions? niva@nivalabs.ai · Book a call
What our clients say
Real teams using NIVA across marinas, agencies, consulting, and edtech.
“NIVA has completely transformed our website experience. Our customers can now instantly check boat availability, book slips, and get pricing without waiting for our team. Best decision we made this year.”
“We have been reselling NIVA to our clients for the past 6 months and the results are outstanding. It has become one of our most profitable services and clients see real ROI within weeks.”
“We integrated NIVA as an internal assistant on Microsoft Teams and it has been a game changer. The context memory is excellent. It actually understands our ongoing projects.”
“NIVA is handling both our course sales and student support brilliantly. Our conversion rate has increased significantly since we launched it. It feels like a real team member who never sleeps.”
Frequently asked questions
Everything you need to know before booking a demo.
Most businesses go live the same day. Pick your industry, upload your content (PDFs or your website link), and paste one line of code into your site. If you'd rather not do it yourself, book a free 30-minute demo and we'll build your first bot with you on the call.
Built on world-class AI infrastructure
Connect the models your team trusts, including Azure OpenAI, GPT-4 class, Claude, and Llama, from one platform.
Microsoft Azure
Azure OpenAI & Cloud
OpenAI
GPT-4 class models
Anthropic
Claude AI models
Meta AI
Llama open models
See your own chatbot working in 30 minutes
Book a free demo call. We build your first bot live on the call with your real content. You leave with a working chatbot, not a slide deck.