NIVA

The AI chatbot that turns website visitors into customers

Trained for your industry. Answers from your content. Live on any website in minutes.

Free demo: we build your first bot live with your content in 30 minutes.

Live conversion paths
25+ verticals
S

ShopAssist

Retail & D2C · Customer inquiries

Powered by NIVA

Trusted by teams using NIVA

iTech
HRP Infra
Marina Py
Green Globalyx
PySquad
Ryno Wallet
The Hillock
Why NIVA

Generic bots answer. NIVA acts.

See it on a free demo →

Trained for your industry, answers from your content

Captures leads, books meetings, takes action

One flat monthly price, fully your brand

On your website in 4 simple steps

No developers, no long setup projects. Most businesses go live the same day.
  1. Step 1

    Pick your industry

    Choose from 25 industries. Your bot already speaks your customers' language.

  2. Step 2

    Pick ready personas

    Sales, support, or bookings. Choose from 250+ roles and make them yours.

  3. Step 3

    Add your knowledge

    Upload PDFs, paste a URL, or drop in docs. Answers come from your content.

  4. Step 4

    Go live on your site

    Paste one snippet and you're live on WordPress, Shopify, Webflow, or anywhere.

Everything you need to win more customers

Accurate answers, every lead captured, and a bot that works around the clock. No months of setup.

Never miss a lead

Captures name and email naturally in chat. Every lead lands in your dashboard, ready to follow up.

Answers from your content

Upload PDFs, docs, or website pages. The bot answers from your material only, not made-up ones.

Remembers every customer

Returning visitors are greeted by name. No repeated questions, no starting over.

Does things, not just talk

Check live availability, look up order status, or pull data from your systems mid-conversation.

Starts the conversation

Greets visitors at the right moment on a pricing page, after idle time, or on a return visit.

100% your brand

Your name, logo, and colours. Customers never see NIVA. Agencies can resell it as their own.

More than answers. Your bot gets work done.

Bookings, quotes, and specialist answers from one dashboard, not three separate tools.

Guided Conversations

Flow Engine

Walk customers through any process, step by step.

Booking an appointment, filing a claim, getting a quote: build the steps once and the bot guides every customer through them, then sends the result wherever you need it.

  • Different paths based on customer answers
  • Results sent straight to your systems
  • Built visually, no code
Explore the Flow Engine

Smart Forms

Smart Form Engine

The right form appears at the right moment.

When a customer says "I'd like a quote", the bot shows a short form right inside the chat. No redirects, no lost leads, and every response saved in your dashboard.

  • Appears automatically when it's relevant
  • Filled in without leaving the chat
  • All responses in one place
Explore Smart Forms

A Team in One Bot

AI Expert Team

Sales, support, and bookings, each handled by a specialist.

One chat window, several AI experts behind it. Each question goes to the right specialist automatically. Your customer just sees one smooth conversation.

  • Right expert answers every question
  • 250+ ready-made experts to choose from
  • Seamless to your customer
See how it works

Your bot remembers.
Customers don't repeat.

Returning customers pick up where they left off: greeted by name, past questions remembered. It feels like talking to someone who knows them.

Knows Who's Back

Returning visitors are greeted by name. No login, no "have we spoken before?". It just remembers.

Picks Up Where They Left Off

Past questions, forms, and decisions carry forward. Customers never have to explain themselves twice.

Shared Across Your AI Team

Whether sales or support answers, they know the full story. Context follows the customer, not the department.

Private and Compliant

Memory belongs to your business only, and can be cleared for any visitor on request.

TradeLoop

B2B wholesale · buyer assistant

Memory on
10 days ago
Hi, I'm Sarah from GreenLeaf. Fair-trade arabica, 50 kg bags, Portland OR.
Best fit: Andes Origin at $12.10/kg for 50 kg+, FOB Portland.
Saved · Sarah · GreenLeaf · Andes Origin
Today
Hi, back for our Q3 coffee buy
Welcome back Sarah. Andes Origin is $11.65/kg now. Send sample requests?

One line.
Any website.

Paste one script tag and your chatbot is live on WordPress, Webflow, Shopify, or any custom site. No developer required.

Already in your brand

Your colours, logo, and bot name: set once, applied everywhere.

Update without touching your site

Change answers or flows in your dashboard and the chat updates instantly on every page.

Works everywhere

Any website, any platform, any number of domains. No developer needed.

index.html
<!-- Before </body> -->
<script src="https://getniva.ai/marina/widget.js"></script>
✓ Bot ready
✓ Personas subscribed
✓ Flows active
✓ Cross-session memory on
✓ Status: Live

Simple, honest pricing

One flat monthly price. No per-message fees, no surprise bills.

Free forever

Free

Launch your first bot and see NIVA in action. No card required.

Free

No credit card needed

Get started free

What's included

  • No-code chatbot builder
  • 100 messages / month
  • 1 persona (browse 250+ library)
  • 5 pinned answers
  • Auto language detection
  • Embeddable web widget
  • GDPR compliant
  • Knowledge base
  • Smart forms & workflows
  • White-label branding

Solo & small business

Basic

Your first production bot with your brand and your content.

$39/ mo

Billed $468 / yr

Get started

Everything in Free, plus

  • 3,000 messages / month
  • 2 personas per bot
  • Brand voice & tone control
  • White-label (your brand)
  • 50 pinned answers
  • Knowledge base up to 100 MB
  • PDF, DOCX, URL, text sources
  • 1 smart form + webhooks
  • Lead capture
  • Analytics, 30 days
  • 2 team seats, email support

Large orgs & resellers

Enterprise

Scale, SLAs, and custom integrations with dedicated support.

Custom

Tailored to your volume, stack, and SLA

Talk to sales

Everything in Standard, plus

  • 100,000 messages / month
  • Unlimited personas per bot
  • Unlimited knowledge base
  • Database & advanced connectors
  • All messaging channels (Teams, Slack, Discord)
  • ERP integrations (SAP, Odoo)
  • Custom ERP / any API
  • Agency / reseller portal
  • On-premise deployment option
  • SOC 2 / HIPAA / ISO 27001 readiness
  • Unlimited team seats
  • Dedicated manager + SLA

All paid plans include a free first bot build session during onboarding.
Questions? niva@nivalabs.ai or book a call.

What our clients say

Real teams using NIVA across marinas, agencies, consulting, and edtech.

NIVA has completely transformed our website experience. Our customers can now instantly check boat availability, book slips, and get pricing without waiting for our team. Best decision we made this year.

OL

Oliver

Marina Management Software

We have been reselling NIVA to our clients for the past 6 months and the results are outstanding. It has become one of our most profitable services and clients see real ROI within weeks.

ST

Stella

Software Consultant Agency

We integrated NIVA as an internal assistant on Microsoft Teams and it has been a game changer. The context memory is excellent. It actually understands our ongoing projects.

CA

Calin

SAP Consultant Firm

NIVA is handling both our course sales and student support brilliantly. Our conversion rate has increased significantly since we launched it. It feels like a real team member who never sleeps.

RD

R. Desuza

EdTech Firm

Frequently asked questions

Everything you need to know before booking a demo.
Most businesses go live the same day. Pick your industry, upload your content (PDFs or your website link), and paste one line of code into your site. If you'd rather not do it yourself, book a free 30-minute demo and we'll build your first bot with you on the call.

Built on world-class AI infrastructure

Connect the models your team trusts, including Azure OpenAI, GPT-4 class, Claude, and Llama, from one platform.

Microsoft Azure

Azure OpenAI & Cloud

OpenAI

GPT-4 class models

Anthropic

Claude AI models

Meta AI

Llama open models

See your own chatbot working in 30 minutes

Book a free demo call. We build your first bot live on the call with your real content. You leave with a working chatbot, not a slide deck.